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Avatar for Legacy Window & Door LLC
Legacy Window & Door LLC
4.1(
151
)

Serving Laurel, IN and surrounding areas

Free estimates

Emergency services offered

Credit card accepted

"Initial meeting with owner, Mark Spencer, went very well on August 29th, 2016. No pressure from Mark to buy. Assured that if I went with him I would have his brother-in-law James doing the install. This was a big selling point for me as I did not want a sub- contracted crew in my home that Legacy could not vouch for. During meeting on August 29th I was told that my windows and doors would be ordered as soon as I paid a down payment and signed a contract. On September 2, 2016 Mark brought out samples of the exact type of window we would be getting and my husband and I signed the contract and paid Mark $12,872.00 which was half of the total cost. I was told my windows would take 4-6 weeks from this time. My contract with Mark at Legacy states that the projected end date will be October 2016. Mark emailed me on Sept. 7th that my information was entered into the Polaris system, but that he would send someone on Friday Sept. 9th to make sure the sizes were correct. This was done. I emailed Mark on September 9th asking if there was a possibility the work would be complete by October 16th because I was hosting an event at my home. Mark emailed back there was a good chance this was possible. On October 13th I emailed Mark to see if he had hear anything about my order. On October 14th he responded that it would be another 3 weeks since my patio doors and kitchen windows were special order due to the fact they had built in blinds. He told me that these have longest turn a round time at Polaris. Needless to say October came and went. If I wanted to see what was happening I was the one that had to contact Mark Spencer. On November 8th I received an email saying that my order will be here right before Thanksgiving. He gave me his reps name and number saying the delay was all on Polaris and his rep would verify. Supposedly I had a "HYPER CUSTOM ORDER" according to Mark. I will say the kitchen windows and doors did have built in blinds, but my garage, dining room, upstairs bedroom windows and great room windows did not have blinds. I pointed this out to Mark wondering why all of those rooms weren't ready to be put in, but not given an answer. November 18th and I get an email from Mark saying my windows will be in on Wednesday the 23rd and they will set up install after Thanksgiving at the first of the week. Work began on Tuesday, November 29th and was finally completed on Saturday December 3rd. Let me tell you this before I continue. The ONLY saving grace with Legacy windows and Mark Spencer is the super qualified, kind and attentive installers that he had come to my home. Instead of his brother-in-law, I was introduced to Beth, Darrell and Justin. These three did an amazing job of removing rotted out wood windows, rotten sliding doors, replacing rotten wood under doors and cleaning up after themselves. I would have loved to be able to give them their own rating as they deserve an A+ for everything that they have done to make this experience better. Amazing installers is what kept me from giving Legacy a lower rating. On Saturday, I paid the installers the remaining $12,872.00 without having Mark come back on Saturday to see if I was happy with the work and to make sure that everything was working. When I told Mark how frustrated I was with how long the order had taken he told me that Polaris is the worst company for how long it takes to get custom products. He apologized profusely, however, apologies don't work when you are pushed aside and don't have what you are promised. I wanted to see for myself that this was all on Polaris and their fault so I called them today at their headquarters in Ohio. I still have over 30 windows that I will be replacing in my home and wanted to see where the real delay came from. I gave Polaris my order number (can be found on stickers inside window when they are opened). I was told that my order was not actually placed on Setember 7th but rather placed much later on September 21st from Modern Building Supply in Indianapolis. This information told me all that I needed to know. I was lied to not only in multiple emails, but also to my face. I need to find a new company to purchase the rest of my windows from. Had Mark placed my order when he told me on September 7th or even the 9th I would have been able to have my order installed before the Thanksgiving Holiday which was a major reason we went with Mark to begin with. His delay in ordering my products, even with my money in his pocket has caused me a great deal of distress during the holiday season. Today is December 5th,2016 and I still haven't heard from Mark about how the remainder of the installation went."
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+70

Recommended by84%of homeowners
Steve Macy Stained Glass and Design
5.0(
1
)

Serving Laurel, IN and surrounding areas

In business since 2004

Free estimates

Credit card accepted

Steve Macy Staneglass Design is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

Response time2 hrs
Recommended by100%of homeowners
Avatar for Hampton Enterprise LLC
Hampton Enterprise LLC
3.7(
9
)

Serving Laurel, IN and surrounding areas

In business since 1989

Free estimates

Emergency services offered

Our mission at Hampton Enterprise LLC is to provide clients with superior customer service, quality work and speedy service in all aspects of their home improvement needs. Licensed, insured and trusted since 1989; come discover the Hampton difference today!\n\nWe specialize in the installation and repair of Windows, Doors, Flooring, Sinks, Bathtubs, Showers, Sprinkler Systems and much more. We also offer Interior and Exterior Home Painting, Custom Welding Fabrication and Carpentry.Localy in your area just call and i will call back with a local number thank you . from James Hampton\n\nAL.Dothan 334-648-3817,\nAL Birmingham 334-648-3817,\nAL Huntsville 334-648-3817,\nAL Mobile 334-648-3817,\nAL Tuscaloosa 334-648-3817,\nAL Montgomery 334-578-4761,\nAR Little Rock 334-648-3817,\nAZ Phoenix 334-648-3817,\nCA LosAngeles/Sacramento 334-648-3817,\nCO Denver/Colorado Springs 334-648-3817,\nCT Hartford 334-648-3817,\nDE Dover 334-648-3817,\nFL Tallahassee 334-648-3817,\nFL Cape Canaveral/ Cocoa 334-648-3817,\nFL. Destin 334-648-3817,\nFL Gainsville 334-648-3817\nFl Jacksonville 334-648-3817,\nFL Orlando 334-648-3817,\nFL Panama City 334-648-3817,\nFL Tampa 334-648-3817,\nFL Miami 334-648-3817,\nGA Atlanta 334-648-3817,\nGA Albany 334-648-3817,\nGA Augusta 334-648-3817,\nGA Columbus 334-648-3817,\nGA Macon 334-648-3817,\nGA Valdosta 334-648-3817,\nIA Des Moines 334-648-3817,\nID Boise 334-648-3817,\nIL Chicago/Springfield 334-648-3817,\nIN Indianapolis 334-648-3817,\nKS Levenworth/Topeka 334-648-3817,\nKY Frankfort 334-648-3817,\nLA New orleans/Baton Rouge 334-648-3817,\nMA Boston 334-648-3817,\nMD Annapolis 334-648-3817,\nME Augusta 334-648-3817,\nMI Detroit/Lansing 334-648-3817,\nMN Saint Paul 334-648-3817,\nMO kansas City/Jefferson City 334-648-3817,\nMS Jackson 334-648-3817,\nMS Biloxi 334-648-3817,\nMS Gulf Port 334-648-3817,\nMT helena 334-648-3817,\nNC Raleigh 334-648-3817,\nND Bismark 334-648-3817,\nNE Lincoln 334-648-3817, \nNJ Trenton 334-648-3817,\nNM Santa Fe 334-648-3817,\nNV Carson City 334-648-3817,\nNV Las Vegas 334-648-3817\nNY Albany 334-648-3817,\nOH Columbus 334-648-3817,\nOK Oklahoma Ciy 334-648-3817,\nOR Salem 334-648-3817,\nPA harrisburg 334-648-3817,\nRI Providence 334-648-3817,\nSC Columbia 334-648-3817,\nSD Pierre 334-648-3817,\nTN nashville 334-648-3817,\nTX Austin 334-648-3817,\nUT Salt Lake City 334-648-3817,\nVA Richmond 334-648-3817,\nVT montpelier 334-648-3817,\nWI Madison 334-648-3817,\nWV Charleston 334-648-3817,\nWY Cheyenne 334-648-3817

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Recommended by60%of homeowners
Diverse kitchen and bath
New to Angi

Serving Laurel, IN and surrounding areas

Making imagination come true! Love what I do ,and do what I love! I have 30 yrs in the trade, I have learned what I know to produce quality work !Anything from \nDecks to kitchens and custom tile.\nWe create and finish your ideas!\nStarted the company with aspirations to help people ! A days wage for a days work,of course things can change so does style, quality ,and pride! I am an old school, master carpenter with 30 yrs in the trade! If you are interested in getting quality work for a reasonable price TEXT OR CALL !! 859 962-2066!! IF NO ASWER LEAVE MESSAGE AND SEND A TEXT!

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Glass Block questions, answered by experts

New glass costs anywhere from $3 to $100 per square foot. More specifically, tempered and insulated glass—a common option for sliding glass doors—costs between $10 and $14 per square foot.

DIY is possible for small projects, but professional installation ensures proper sealing, structural integrity, and a precise finish.

Yes, professionals can install decorative or colored glass block patterns for a unique look.

Glass block windows come in various patterns and styles that offer privacy and unique aesthetics. Frosted or textured glass diffuses light and enhances privacy. Wave-pattern glass blocks imitate ocean waves with flowing lines. Ice-glass blocks resemble cracked ice. Fluted glass blocks feature parallel vertical grooves, adding texture and depth. Clear glass blocks, similar to glass Coke bottles, offer transparency with some distortion and may have smooth surfaces or subtle textures, adding visual interest.

Luckily, glass block windows need minimal maintenance. Other than regular cleaning, the only maintenance involved in having a glass block window is inspecting for cracks every year and applying sealer to the mortar joints if the blocks are set in masonry mortar. Glass block windows hold up well against wind and moisture better than traditional windows and are not prone to rot.

The Laurel, IN homeowners’ guide to glass block services

From average costs to expert advice, get all the answers you need to get your job done.