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"They told us they would have them start on the roof on the bathroom first then do garage. But instead they did garage first by the time they did the bathroom roof it was dark out. They try to repair it in the dark. They didn't get done until 9:30pm. The company told us it would be done in about half the day but it took all day because only one guy was doing the roofing. They didn't clean up their mess until I called and blame there was nails and trash everywhere. When they came to get the rest of the money. I handed them what trash they didn't get. They did give us a little money back. I told them that the bathroom roof shingles didn't look right. They said it would be alright and if the shingles didn't stay on they would fix it. So we had high wind that night so the shingles came off. I called and they said they would send the workers they hired to come back and fix them. On Saturday the company text me and said the workers would be out around noon. So when I got off from work I went out there and they hadn't come yet. So about 2:10pm I texted the company he was not very nice to me in his response. The workers didn't come until about 3:30pm they informed me that they wasn't going to come because they were about 2 hours away from us. So they looked at the roof and instead of walking around to where they had to go they drive they van in our grass and almost hit our septic tank. I told them you almost hit my septic tank. I said you should have not drive out there. I told them to fix it and leave. I had to show them had to get out without hitting my septic tank. By the end of all that I wasn't happy. They didn't even ask if they could drive out there. Don't hire a company that subs there work out to someone that can't do the work and do care about your property."

"They did a great job on replacing my kitchen sink faucet. Very time efficient while still giving high-quality results. The customer service was great, very kind but also to the point people."

"My old deck was really in bad shape and I found John on Facebook and asked him for an estimate and it fit my budget I’m very satisfied with how it turned out. He is a very polite young man and I want to see him succeed in his business."

With three years of hands-on experience in framing, remodeling, and home additions, We provide reliable and detail-oriented work throughout all Indiana and Ohio. We have experience with residential & commercial framing, renovations, and structural improvements.\n\nI believe in doing things the right way — solid structure, clean finishes, and clear communication. My goal is to deliver quality results that homeowners can trust.

Shafer and Sons is a local family owned business that specializes in remodeling and construction of bathrooms, kitchens, room additions, and any other construction needs.

"Perfectly. I emailed Sunday morning and he came Sunday evening with a big brand new dumpster. He was a good natured guy and I was happy to work with him. He picked up the deck parts, cleaned the driveway area and hauled it away."

"After receiving a few other estimates on a sunroom addition plus a screened in porch, we decided to go with Legacy Windows. Mark’s estimate was in the middle of the other estimates and he offered much more flexibility than the other companies we spoke to in terms of customization. He is a great salesman with previous marketing experience. We signed our contract on April 10th. We were told that Mark and his crew were finishing a room and would be able to start in 2-3 weeks with a timeframe of 6-8 weeks for completion of our room addition project. The budget and timeframe worked well for us, so we decided to add replacement windows for the rest of our house (11 windows total). Several weeks went by and our project had not yet started so we followed up with Mark. We were told that there were issues with his current project (did not pass inspection) and it would push our start date back due to the workmanship repairs. During this time period before any work began on our project we would communicate often with Mark to check on the status of our project. The really frustrating thing about working with Mark is his inability to fulfill commitments he would make to us in regards to project timing and when things would be done. Our primary communication with him was via text messages and time after time he would tell us, “we should be starting next week” or “we are going to be making up for lost time quickly” and time would pass and it just wouldn’t happen. Work on our project began when our existing windows were replaced in early June. The foundation for the expansion was finally started in late June and framing started in early July (roughly 3 months after signing the contract). The first crew completed the framing, hired the shingles out, installed some of the cedar siding, and installed one wall of windows. We were seeing decent progress after having such a long wait in the beginning, all the while the commitment issue just kept popping up. We would get a text saying something like, “going to be at the house tomorrow with some stone samples” and he wouldn’t show up. It was annoying, but progress was being made and we were happy with how the expansion was taking shape so we were willing to overlook it. Sometime toward the beginning of August (roughly 4 months after signing the contract), work just stopped. Again, when we would reach out to Mark asking about the status of our project we would be told, “I’ll have an action plan later this afternoon” or “we want to get everything we done we can this week” or “the crew will be there tomorrow and we will be working all week on your project trying to finish”. In the meantime, nothing would be done and we would repeat the process. This went on for over 3 weeks, during this time there was absolutely no work done. Large piles of construction trash and building materials sat in our yard during this time. A great deal of the usable wood began to warp and I am sure that ultimately materials had to be tossed from being left in the elements for so long. After a couple weeks I finally moved a significant portion of the usable wood up onto the deck so it would at least be partially protected. We found out that there was an issue with the electrical and Mark had decided to let Crew #1 go as they were not meeting his expectations, but it was not communicated to us until the end of the over 3 week period. A second crew then arrived who Mark said usually only did work for him on the south side of Indy (we live in Lebanon), but he wanted to get our project back on track. There seemed to be little to no communication between the crew and Mark on what they were supposed to work on so we had to explain to them what was in the contract to be completed. Crew #2 also started making good progress, they finished the cedar siding, got the rest of the windows installed in the sunroom as well as installing the sunroom ceiling. About this time, which was at the beginning of September we had a separate crew come out to do the drywall. Mark recommended them very highly. As it turned out, the drywall was not properly installed or insulated (in some walls there was no insulation), and ultimately it had to be taken down and redone by Crew #2. Crew #2 seemed to be doing a really good job and we were quite pleased with their progress and the quality of work they were doing for us. They were replaced by Crew #3 sometime in mid-September. We were never told why they were replaced, but Crew #3 was much closer to where we lived so I assume that had something to do with it. Much like when Crew #2 started, there seemed to be little communication between Crew #3 and Mark on what they were supposed to work on. So we again had to explain what was in the contract to be completed. All through the process, the commitment issues mentioned previously continued. We were not as happy with the quality of the work done by Crew #3 as we had been by Crew #2 (or even Crew #1), but they did finally complete for the project for us and after (3) failed attempts we finally received a pass from the building inspector on his final inspection. When Crew #3 decided they were finished they never came back, we communicated multiple times with Mark about the remaining punch list items to no avail and ultimately decided to finish most of the small punch list items ourselves instead of waiting any longer for them to finish (clean up, sanding / finishing drywall, etc.). We love the way the sunroom and covered porch area turned out. From contract signing until the end it took a little over six months, but in Mark’s defense he did agree to let us add a brand new window in the dining room of our house to tie everything together at no cost to us as appreciation for our patience. There are things that we liked about Mark’s company and things we didn’t, I have tried to summarize each category as follows: Positives • Price seemed reasonable • It is truly a custom build, no problem with changes we had at any point • Love the way it turned out, looks amazing • Mark seemed to genuinely care about the quality of the product he was delivering to us (he replaced the cedar shakes that had been installed by Crew #1 because he wasn’t happy with the quality Negatives • Our project seldom felt like it was a priority, part of the reason it took so long was because they were over committed on other projects • Commitment Issues (addressed previously) • Construction Trash left in our yard for months • We cleaned up inside more than they did, I understand drywall work is messy. They never swept up any of the dust and they didn’t clean up any of the clumps of dried drywall mud all over the floor. • We finished some of the minor punch list items, just to be done."

"excellent company to work with very kind and professional. would Hire them again to do work for us. very clean reasonable and worked with us everyday. They told us everything that was happening. Cleaned up the work area everyday and was so polite. Our roof on my home and garage looks amazing . They even fixed some broken rafters that had been that was since buying that house that got through the inspection somehow. they found and fixed spots and and laid such a pretty roof on our home."

"Well, delayed some because of weather"

"It went excellent. They did a really thorough job. There was always a supervisor on site and they were really easy to work with."