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"Hired for fireplace sweeping ($179) and dryer vent cleaning ($179). They noted that the chimney chase cover was sagging and holding water. Gave us a quote ($1,179) to replace the chase cover, which was completed a couple of weeks later. We are completely satisfied with the experience and would recommend this company."

"Had a chimney cleaning and inspection in early Oct. Both Sol and his assistant Margaret were friendly and professional. Sol is very knowledgeable and answered all my questions, and I felt very comfortable with going ahead to have his company install a chimney liner. Greg and Gary came about 10 days later to do the installation, and were also friendly, professional and respectful of my home. They politely answered more questions and cleaned up the area better than it was before."

"Arrived same day and removed all wasps around the house. They have not returned."

"FABULOUS!!! Joe really knows what he is doing. He is upbeat and communicative. He is punctual and creative in thinking. He did not want me to pay for traps when he felt that they were unnecessary so he covered a hole going into my attic to see if the varmints would tear through it again (or if they had already abandoned this nest). When they did tear thought the marker, he applied the $140 inspection fee to the trapping fee and dealt with it that way. Brilliant."

"It went great. They are very informative and are helpful. They are also upfront about everything and willing to answer any questions I had. I can always get a hold of someone if I needed something unlike other company I worked with. Also when they follow up they are very professional about it."

"Did a great quick job and were much cheaper than the other company."

"We live in one of Highland Park’s oldest homes, a graceful Italianate from the 1870s, and we’re intentional about preserving its historic character while making it livable and inviting. We’re not purists—we’re stewards. And this project reflects that balance beautifully. Shaun Peters, Director of Field Operations, listened closely and helped us find a solution that honored the space without requiring a costly rebuild. Many companies had recommended replacing our mantle and hearth—work we couldn’t justify. Shaun guided us toward a cast iron Valor gas insert that fit seamlessly and brought real warmth to our parlor. His communication was exceptional—texts, emails, thoughtful updates. The kind of service you think doesn’t exist anymore. But it does through Lindemann."

"Michael Lyday was the technician and was very professional and courteous. He set a trap and returned the next morning to find a female raccoon. He also found she’d been nursing and captured two kits in the crawl space. He told me to tell him if I heard anymore sounds which I did when he returned the following day. He captured two more kits and told me to call him again if I heard any more sounds. There weren’t any more and I was impressed that he still called to follow up. I was completely satisfied with his humane methods of removing the animals from my property."

"I have been unimpressed and highly disappointed in the services, professionalism, and ethics of your company from the start. Since I have started paying your company all I have received are excuses for why I haven't seen any improvement in the reduction of the bugs and mice. Some of your techs are the laziest I've ever seen. Even your other techs have told me that the traps were not set up right, that what was done was just lazy and that certain techs are just known for doing the bare minimum. I have complained over and over. Only time I receive any sort of service for the inside of my house or my garage is when I complain since I don’t get anything close to a heads up notice of a service date. Then I have to take off work every single time for the subpar service I then receive for the inside which costs me money. All I have received from your company are continued excuses for why my bug and mouse problem has not gotten any better but you sure are quick to charge me. The last service I was charged for was this month which I absolutely will not pay for and if you charged me I expect a refund. This BILLED service was again only done outside because of the lack of notice and the mouse trap box that is in the front of the house is wide open and empty. Haven’t seen any other boxes outside. I wouldn’t exactly call that service! When the mouse trap boxes were originally set up only in my basement the two boxes were put right next to each other on the one side of the basement. None anywhere else in the house. Absolutely ridiculous. Then after continued complaining I received 1 more box in my closet then was handed a stack of sticky traps to put where I want them. Also complained that you were only using poison boxes which take a week to kill a mouse. I can’t believe your company feels a customer is okay with the mice hanging around and damaging walls, wires, etc and spreading germs and feces inside of the house while I wait for it to hopefully die in a week. I also have small children and animals and your company thought poison was just fine! When I had to complain about ants, your tech was so lazy that he only sprayed under one of my sliding glass doors. No where else in the entire house. I had to call back the next week and take yet another day off of work because of the unethical and lazy service I receive from your company because I now had ants in every single room in my house. I don’t know how you keep any customers at all when this is how you treat them and the lack of pride your employees take in their jobs. By the way I still have mice. Now have 4 holes in my walls because of them chewing through. I should send you a bill this time. Also still have earwigs, ants, spiders, and some sort of beetle. Only thing I don’t currently have in my house that I did when I first moved in are the grasshoppers. Your company has been consistently charging me for a fake service as it has provided none of the expected outcomes. Highly unethical and horrible service."

"Nick and his team were an absolute joy to work with and did an amazing job! They finished within the time frame quoted and were polite, considerate, kind, patient, and so helpful as my husband and I tackled our first major home renovation project. Nick was also able to recommend a great company to do additional parts of the job that fell outside his scope, handled all the coordination between the teams, and we couldn't be happier! They also left our home so clean! They hung protective plastic to shield the rest of the house from dust and debris, covered the vents so it wouldn't circulate that dusty air, and were very careful to lay down tarps to make sure they weren't tracking in a bunch of muck. You'd have never known they'd been working in our living room for a couple days (other than the work itself of course). Absolutely contact Aelite with any fireplace/chimney work you need done. So pleased we went with Nick and his team!"