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"NIGHTMARE!! Buyer beware!! Do not use Bath Planet St. Charles, MO or Peoria, IL same owner. Believe me, I’m doing you a favor and saving you time and money. Where do I even start? First of all, they will say anything to get you to sign the paperwork. And I mean anything, including guaranteeing it to be done by a certain date if you sign today. We were not going to get it done this early but due to my upcoming hip replacement and their guarantee that it would be done before that surgery date, we signed. UGH! Well, mistakes started right away, including getting our phone number wrong and even though we called the office several times to correct, told everyone person that came out, they continued to get it wrong. I thought, it’s ok people makes mistakes but little did I know it was just the beginning. Starting with the guys leaving my gate open and my dog getting out and having to pay $85 to get her from animal control. She was missing for hours!!!! Now I have to say, they felt bad and tried looking for her and due to me not able to drive, gave me a ride to animal control to pick her up and even offered to pay half. So I thought ok, this is a mess but they are trying to make it right. Little did I know this was just the beginning. From making a mess, breaking a yard sign, the worker having long arguments with their significant other on the phone while working (awkward) they began their work promising to be done in two days. Well, first day looked promising although the guy told me that what I was told about covering the tile behind my toilet was not going to happen. I was bothered and when I said I cancelled my drywall guy, he offered to do it for me “on the side” while the toilet was out. He seemed to want to help and said he would take care of it. Against my better judgement I agreed. I also found out that first day that this guy had a family emergency and that he would have to finish the next day because he would be gone the rest of the week. Ok understandable. The second day, I get a text that some parts are not in. After no one coming by 1pm, I started to get concerned so I called the office and I asked what time the parts will be coming in. The woman stated that the parts probably wouldn’t be until later. I asked if the guy doesn’t get done, could they guarantee someone else to come out the next day to finish. She stated absolutely not, we cannot guarantee and she stated they do not guarantee it done by my surgery. I was not happy and made it known and she started arguing with me. So the guy texts that he will be there and it will be done. He gets here like 430-500pm doesn’t leave until 930pm. And didn’t finish the shower and did a terrible job on the drywall. Oh, the shower worked but there were no shelves, the floor pan had no texture and one of the shower heads was installed in the middle of the wall. Yes the middle!!! I was furious. It was not done and my bathroom looked horrible!! Of course, the project manager was nice and listened and kept promising to make it right. It took weeks and several no shows and me and my husband calling and calling (and the whole time I’m recovering from TOTAL HIP REPLACEMENT) until finally a different guy came out and finished the shower but he would not touch the drywall. So it took a month of dealing with them to get it done AND I had to hire another guy to correct the drywall. When we asked for a small discount to cover drywall correction expense and the fact they were not finished with install by promised date, we were told, “no. The shower worked, didn’t it?” Seriously?!! I wasn’t promised that the water would be coming out of the shower (in the middle of the wall) I was promised that they would be done before my surgery or at least installed correctly! So if you like being strung along, hearing false promises, no return phone calls, unprofessional behavior from staff to installers, leaving your house messier than when they came in, breaking your yard stuff, losing your dog, then these are the guys for you."

"We, a HOA, did a competition to fix multiple locations our 20 year old white vinyl fence. The Easter attention to detail and price were fantastic and their price was far cheaper than their competition and our prior contractor. Although it took a few months for the repairs, it was still quicker than our prior contractor. A prior fence company had replaced posts higher than adjacent posts plus some lean a little. Easter repaired 12 different locations. All the posts were the same height as adjacent posts plus didn't lean. I know where all the repairs were completed. However, I could not distinguish between the old and repaired sections, except where one rail, which didn't need replacing, still had a small smudge from the dirty snow where it had been laying."

"Simply excellent."

"They were a group of people that always made you smile, and while listening to them when I was working in my office you could hear them laughing they enjoy what they re doing. I will have them back to do more. They re a great group of people they have come into your home because your house the way you want it"

"We recently completed an ADU in our backyard, and the process with Evolution Drafting was very smooth from start to finish. I truly felt that my needs were heard—our goal was to create a comfortable space for our daughter and her family when they visit, and the team made that happen. Evolution Drafting was highly responsive, and their revision process made it easy to make adjustments along the way. Great company to work with. Special shout out to our agent Elizabeth. She is so helpful and informative!"

"Bill and his team were great! They made sure we understood the steps and timing associated with our kitchen remodel, and insured that the product and work was to our satisfaction."

"Finley Flooring LLC is currently in bankruptcy in the United States District Court of Southern Illinois case # 23-30193. June 2022 purchased flooring materials with a credit card down payment. Rachel (store manager) said the floor was scheduled to arrive on July 2022, no contact, no show. August 2022 no contact, no show two separate dates. October 2022 no contact, no show. November 2022 flooring arrived/sent to house to acclimate. December 2022 flooring install to begin 9am. No contact no show. Flooring installer arrived midday. Installation began once existing hardwood floor and ceramic tile was removed. No preparation to the subfloor, vinyl plank floor had to be pulled up and reinstalled three separate times. I called Finley Flooring asking to speak with Anthony (owner) was told he was unavailable. I said he will need to see the damage to the vinyl plank floor and failure to follow flooring instruction for preparation to install vinyl plank. Anthony came to our residence observed the damage to the floor. I explained that it was being installed without preparation to the subfloor or proper adherence to the instructions for installation. I attempted to find a suitable replacement floor from Finley Flooring. Having looked at several different options provided by Finley Flooring non of which were suitable, I’d asked Finley Flooring for a refund. Anthony said he would not do that because the floor had no manufacturer defects. I was able to find a suitable floor that Finley Flooring did not carry, showed it to Anthony and he said he would be able to get that floor for a upgraded cost. (Went from a 12 to 20 millimeter floor). Finley Flooring and I agreed to the upgrade price signed a second contract and I proved the agreed upon increased cost. Anthony said he’d order the new floor on the day we agreed. On January 2023 Finley Flooring stated the floor was ordered. February 2023 was advised by Rachel the floor was not in and she would keep me updated and If i had any questions to call. March 2023 Rachel called and said the floor would be in by the end of the month. At the end of March 2023 no contact from Anthony or Rachel or Finley Flooring. I called and emailed with no response from Anthony or Rachel or Finley Flooring. Rachel called in April 2023 stated the floor would be in on May 17, 2023 and installation would begin on May 22, 2023. Rachel called May 16, 2023 stated that Anthony and Finley Flooring LLC 908 Broadway Suite 812 Highland, IL. had declared bankruptcy. I would not be receiving my contract agreed upon floor nor would it be installed, nor receive a refund. In the course of approximately one year I had contracted twice with Finley Flooring to purchase and install flooring. Through out this time the communication with Anthony, Rachel and Finley Floor was abysmal. Finley Flooring failed to adhere to agreed upon legal contract. Finley Flooring is currently under Chapter 11 bankruptcy they are trying to absolve themselves from honoring any contracts leaving consumers with bare floors , exposed tack strip, damaged walls where their installers pulled the base boards ,leaving most broken. I feel they have been using the funds proved for materials to pay on other debts. I feel at the least this is consumer fraud, theft of services. Consumer beware Owner Anthony/Rachel and Finley Flooring LLC Highland, IL. Is not a company I would recommend to anyone"