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Purcell Service
4.6(
19
)
Solar Water Heater System - InstallTankless Water Heater - InstallTankless Water Heater - Install - For Business+6 more

Serving Sidell, IL and surrounding areas

In business since 2007

Free estimates

Emergency services offered

"The technician arrived on time and promptly began diagnosing the air conditioning system. When freon levels were checked, it showed that the levels were showing an over charge of the system. When some of the freon was bled off, the numbers went all over the place. The tech cleaned the air conditioner using our own hose, which was not put back in its proper place after he was through with it. We were then advised that we would have to "wait and see" if their repairs would have any effect on the ability of the air conditioner to keep the inside temperature below 79. The tech left and advised they would be back later in the day, or the next day. We paid the bill for the service call and the cleaning of the air conditioner, even though our hose was used. That was $152. After several hours, it became evident that the repairs were having no effect. We waited until 5pm for a phone call regarding a follow-up. At that point we called Purcell, and were told that a tech would be out to follow up. When he arrived, he looked at the system again and couldn't uncover any new issues. We then asked for a quote for a new air conditioner/furnace. At this point, the techs savvy car salesman like skills were quite evident. In addition, they don't participate in the current Ameren Act-on-energy rebates, which would add up to $800. To make up for this, the tech offered a $100 off his total price for the estimates, which ranged from $3400 to $17000. Over the next few days, we had 4 different companies come out to give us estimates on new air conditioners. One company wanted to inspect the current air conditioner we had, to ensure that nothing could be done to the current unit. Upon inspection, it was found that the compressor of the air conditioner was not functioning, which would not allow any tech to get accurate freon readings. This explains why Purcell was receiving errant readings. My question to Purcell is this: What exactly did we pay 152 for? The tech should have recognized that a part as big as a compressor was not running, but he missed it. So long story short, we paid $152 to Purcell for them to mis-diagnose an air conditioner and for them to use our hoses to spray water at the air conditioner unit, and then not put the equipment away. We chose this company due to their good ratings on angies list, but I feel this review should serve as a red flag to any of you who are considering Purcell."
Recommended by84%of homeowners
Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)
Solar Water Heater System - InstallTankless Water Heater - InstallTankless Water Heater - Install - For Business+6 more

Serving Sidell, IL and surrounding areas

In business since 1971

Credit card accepted

"We pay yearly but we have this is included with our rental property. They are pretty good on most things. We had a hot water heater replaced and they did an excellent job on that. They are very quick on their response. They dont come out here. It is all done on the internet.  I just like the idea that one time service charge is so much better than trying to hiring someone to come in. It is more about convenience. It pays for itself."
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+2

Recommended by65%of homeowners
Avatar for Clean Line Sewer Service
Clean Line Sewer Service
5.0(
8
)
Tankless Water Heater - InstallTankless Water Heater - Install - For BusinessWater Heater - Install or Replace+1 more

Serving Sidell, IL and surrounding areas

In business since 1982

Free estimates

Credit card accepted

Clean Line is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. We have accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Response time2 days
Response rate87%
Recommended by87%of homeowners
Corbin Plumbing
New to Angi
Tankless Water Heater - InstallTankless Water Heater - RepairWater Heater - Install or Replace+3 more

Serving Sidell, IL and surrounding areas

In business since 2017

Free estimates

Credit card accepted

With over 15 years of experience in the Plumbing industry, we are the experts you need to take care of your home or business. We handle everything from simple service calls to installing water heaters to installing a water purification system. We will treat your home as we would treat our own. Give Corbin Plumbing a call today, we look forward to working with you!

GLS Plumbing
New to Angi
Water Heater - Repair or Service

Serving Sidell, IL and surrounding areas

In business since 2016

Free estimates

Credit card accepted

We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs.\n\nIt is our mission to provide excellent customer service from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner.\n\nOur reputation is based on service, safety and quality, regardless of how large or small the job.

Water Heaters questions, answered by experts

A thermocouple is a pretty simple device. It simply tells the control valve if heat is present. Most water heaters can use a universal thermocouple, provided it's the correct length. Getting one that's long enough for your appliance is crucial for success. However, some water heater models require model-specific thermocouples, which is why it's essential to take your existing one to the store to find the right match.

Venting a gas water heater out of the roof is preferable in most cases. Heated exhaust gases naturally rise, so a vertical vent pipe is efficient. If you’re trying to vent through a pipe exiting a wall, the angle of the pipe may be more horizontal than vertical, making the venting system less effective. If you go through a wall, you may need to add a fan to ensure a successful expulsion of the gases outdoors.

The average lifespan of a water heater is eight to 12 years. If your water heater is approaching its first decade of life and is giving you problems, talk to a plumber about your replacement options.

Keep in mind that certain parts of a water heater, such as the anode rod, may need replacement long before the heater itself. An anode rod often has a lifespan of three to five years.

It is very difficult and dangerous to install your own water heater, so we strongly recommend against tackling this as a DIY project. Not only will you need to wire your water heater, but you’ll also need to connect plumbing to the intake and outlet. Sweating copper pipes and connecting wiring properly are skills most DIYers don’t have, and even if you do feel confident you can do it, working with water and electricity always leaves the potential for electrocution. Hiring a local water heater installer is well worth the investment.

No, you’ll need to drain the tank before changing a water heater element, as the water heater element sticks through the side of the tank and uses a gasket to prevent water from pouring out. However, you don’t always need to drain it completely. If you’re only replacing the upper heating element, you can drain the tank until the water line is below the element. If you’re replacing the lower element, you’ll need to drain the whole thing.

The Sidell, IL homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.