Get matched with top countertop and backsplash pros in Savoy, IL

"We ordered a window from them the end of April. The beginning of June they came to put the window in. They had ordered the wrong size. The said that they would rush order it and we would have it in a month. After waiting a month and not hearing from them, we called to find out when the window would be put in and they said that they would check and get back with us. After many more calls we were told that the window wouldn't be in until July 23rd. We requested a refund and after many more calls were told that they don't give refunds. The window was finally installed on August 2nd over a week after they received it. We will never do business with them again.!"

"The work was done properly and when some additional jobs were added, Mr Grant went out of his way to get subcontractor's in to fix the added jobs promptly. I was very happy with the results and would recommend Steven Grant Construction to anyone who needed a prompt quote and a properly done job. He took the extra steps to finish my job within the quote so I stayed on budget."

"The finished project was wonderful"

"OH MY GOD! This company is beyond amazing. We were in the market to get our cabinets refaced and let me tell you, this company blew us out of the water on so many levels! For starters, we looked at a couple big box retailers and their prices were extremely high so when we met with the owner Dennis, we were skeptical. Once he gave us the price, I felt like it was too good to be true. His price was 40% cheaper than the big box stores and this was getting everything we wanted from Dennis. Dennis was one of the most professional people I have ever had the pleasure with dealing with. He was always on time, extremely professional and honesty. The person who worked on out cabinets was Joe. Let me tell you, this man is an artist! His attention to detail on the cabinets was amazing. I feel like they have revived our kitchen and our house. I would highly recommend this company to anyone wanting to do a cabinet refacing! Thank you again!!"

"It was excellent. They were hardworking, friendly, fast, and efficient."

"Worse install that was rushed and no consideration for a persons home causing damage. Faucet hole drilled incorrect so now faucet moves, counter not even glued down so can lift it right up. Numerous calls and not one return call yet. Don't waste your money here so you don't get a bad install and left with numerous issues and not even a return call back from manager for 2 days now. Should I have to keep calling to get ahold of someone to correct my issues. Once they take your money the customer service out the window when you have a problem caused by their installers."

"I have a mixed review on this company. The installers were amazing and very professional. Their work was flawless. They explained the entire process and answered my questions as they went. They arrived on time and worked consistently until the work was completed. Cleaned up after themselves when they left. I could not be happier with their efforts. Now for the second part of the review. I have to take part ownership of this part of the review. The owner, Luther, came out and measured the counter top. We explained we had a countertop and backsplash at a previous home. We wanted to replicate that design. They asked for a picture. We showed it to them. It showed a 4" quartz backsplash then the wall backsplash sitting on top of that. He gave us a very reasonable quote. We went ahead and put down the deposit and planned to move forward. When the installers showed up I asked them not to attach the quartz backsplash so I could install the wall backsplash first. I was informed that I hadn't ordered the quartz backsplash. He told me to call the store and speak with Luther. This is where it completely south. He told me his worksheet clearly says no backsplash. I told him how I remembered our conversation. That is when he said he quoted exactly what was in the picture. I told him I would get a copy of the picture. I called him back to get his cell number so I could send him the picture. Holy cow! Luther turned into a screaming individual. He called me a MotherFxxxer. He said he didn't care what the "F" the picture showed. I asked him to calm down and we could work through this issue. I asked him to just quote me what if would take to get the backsplash. Where I went wrong I didn't get a copy of his worksheet that he claimed had the "no backsplash" note on it. He continued to scream and even got madder. Our conversation ended when he told me to "F" off and hung up on me. I was on speaker phone and his employees heard how the owner treats his customers. So if you want to be verbally abused during installation by the owner, this company is good fit for you. Please remember, if you can get past this extremely bad customer service, you will have a very professionally installed countertop. There prices are reasonable but the customer service from the owner will take your breath away. We had our two bathroom countertops quoted to do later in the spring. I for one is not going through that kind of verbal abuse again. I think the current owner is going to collapse a three generation company. I knew both his grandfather and father. I know they would be mortified on his customer service skills"