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Avatar for Empire Today - St. Louis
Empire Today - St. Louis
3.6(
112
)
Tile: Ceramic and Porcelain - Install

Serving Red Bud, IL and surrounding areas

Approved (Corporate)

In business since 1959

Free estimates

Warranties offered

"Okay, so earlier this week I was angry with you empire for a couple reasons. But as I'll explain below, you've really come a long way to rectify and impress me with your customer service. Here's what happened. A few weeks ago I purchased Cool Breeze carpet for my whole house to go over the tiles that are currently in place in every room and Northbrook Terrace vinyl plank flooring to go over tiles in kitchen, dining room, and butlers pantry. Install date 7/19 arrives and the install team lead by Juan arrives (very nice, professional and knowledgeable) they do the walk through and inform us that the carpet can't be laid over tiles, it's the wrong type. You can imagine our frustration, our salesman completely screwed up. $11,000 is a big screw up. Juan was trying hard to make it right, but he couldn't, he wanted to at least put down the vinyl but alas he didn't have the right transition moulding to do that without carpeting. But dude was really trying! So, by this point I'm totally ticked, salesmen are supposed to know their products! Needless to say at this point my house is in complete disarray as I'm ready for flooring, I'm upset and now don't know what my options are. So I get a hold of the salesman who is going to come back out to my house Monday evening and show me products that will work over my tile floors and try to save the sale. He shows up and is of course apologetic, he's a nice person so I try to make the best of the situation and let him show me the products; we find one that is suitable sign the paperwork and find out that now I'm looking at weeks before I can get an install which has just got me beyond depressed because now I have to live with my house essentially torn apart and in chaos because what's the point in unpacking everything that I've put away in order to prepare it for install and do twice the work? So before he leaves he gives me the customer service managers phone number for the area John Merrell, so I call him the next day which was Tuesday the 20th and leave him a voicemail he calls me back within the hour and immediately starts to try to make everything right. Boy howdy did he, this man went above and beyond to make it right! Suffice to say my new flooring guaranteed to work in my house is getting installed tomorrow. Talk about customer service! I am very impressed on how empire took a negative and turned it into a positive. They saved me money to boot! So, that being said I'm impressed. The reason I initially picked empire was because the products are made in America and are mostly all recycled or have a lot of recycled product in them, but the reason I chose to stay with empire after the debacle of the wrong product was their outstanding customer service."
Carpet
Engineered Hardwood
Laminate
Luxury Vinyl
Solid Hardwood

+6

210 neighbors recently requested a quote
Recommended by81%of homeowners
Avatar for Inventors Imaginarium
Inventors Imaginarium
New to Angi
Tile: Ceramic and Porcelain - InstallTile: Ceramic and Porcelain - Install - For BusinessTile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install+1 more

Serving Red Bud, IL and surrounding areas

Approved

Free estimates

Emergency services offered

Small jobs welcome

We take pride in delivering dependable, high-quality craftsmanship with honest communication from start to finish. Whether you're planning a small repair or a larger renovation, our goal is to provide durable, professional results that improve the value, function, and appearance of your property.\n\nOur services include residential construction, remodeling, repairs, renovations, demolition, framing, drywall, flooring, painting, trim and finish carpentry, deck and porch work, fencing, siding, roofing repairs, door and window installation, and general handyman services. We also handle property improvements, rental property maintenance, and custom projects tailored to your needs.\n\nEvery project is completed with attention to detail, quality materials, and a commitment to doing the job right the first time. We believe in treating every home as if it were our own by maintaining a clean worksite, respecting your property, and keeping you informed throughout the project. \n\nChoose us today!

4 neighbors recently requested a quote
Avatar for RDB CONSTRUCTION LLC
RDB CONSTRUCTION LLC
New to Angi
Tile: Ceramic and Porcelain - InstallTile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install

Serving Red Bud, IL and surrounding areas

Approved

Free estimates

Small jobs welcome

As 30+ years experience carpenters, we are always prepared to take on your projects with precision and care. We pride ourselves on being courteous and polite, ensuring a positive experience from start to finish. Our approach involves actively listening to your needs and preferences to deliver tailored solutions. ???? We understand the importance of clear communication and collaboration to bring your vision to life. From the initial consultation to the final touches, We are dedicated to providing exceptional craftsmanship. ? We are ready to start, so contact me today. \n

Response time10 hrs
Response rate100%
C-MAC Development, LLC
New to Angi
Tile: Ceramic and Porcelain - InstallTile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install

Serving Red Bud, IL and surrounding areas

Approved

In business since 2012

Free estimates

Credit card accepted

C-MAC Development, LLC offers quality services to clients at reasonable prices. Our courteous staff has the professional tools and experience necessary to help with all your needs. We specialize in interior and exterior painting, kitchen and bath remodels, flooring, window installations, fences and decks. Call today to get in touch with our staff, and to learn more about what we have to offer!

Avatar for AOM Remodeling and Restoration
AOM Remodeling and Restoration
4.6(
52
)
Tile: Ceramic and Porcelain - InstallTile: Ceramic and Porcelain - Install - For Business

Serving Red Bud, IL and surrounding areas

In business since 2012

Free estimates

Emergency services offered

"It went very well. I called on Saturday and talked with David, it was arranged they would come by on Monday and fix the step between 9-11, they were actually there a few minutes early and finished within 2 hours, including a trip to get materials needed."
Kitchen accent
picture 1
picture 2
tan and white trim room
blue and white trim room

+5

Recommended by90%of homeowners
Avatar for Get Flooring
Get Flooring
4.6(
161
)
Tile: Ceramic and Porcelain - Install - For BusinessTile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install - For Business

Serving Red Bud, IL and surrounding areas

In business since 2015

Free estimates

Emergency services offered

"Michael was my tile installer and his job was complete perfection. Customer Service was top notch. When the glass installer came out to measure, the level was exact, the job was perfect. I had porcelain and marble installed with a marble picture frame. It is absolutely stunning."
bathroom remodeling
bathroom remodeling
bathroom remodeling
Bathroom remodeling
REMODEL

+525

Response time1 day
Response rate94%
Recommended by96%of homeowners
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Backsplash Installation questions, answered by experts

Larger tiles can be difficult to install because they’re heavier and bulkier than their smaller counterparts, which makes them harder to haul around and put in place. Plus, if you don’t install the tiles correctly, they could crack or break. For these reasons, it’s best to hire a professional for large-format tile installation.

If you’re handling your tile removal yourself, seal the room using painter’s tape and heavy-duty contractor bags to prevent dust and shards from escaping. Use a claw hammer or a pry bar and a mallet to get behind the tile and pry it away from the floor or wall. Once your tiles are all removed, sweep everything into contractor bags for disposal, being careful not to overfill them. Make sure you wear a dust mask, safety goggles, and work gloves to keep yourself safe from injury while you work.

A cement backer board is not needed for laying tile on concrete. Sometimes referred to as a cementitious backer unit, or CBU, backer board should be used if the subfloor is plywood or OSB. The backer board provides a base on which to install the tiles that isn’t as likely to be damaged by any accidental water seepage as natural materials would be.

Flooring transition strips can be secured to the subfloor using glue, nails, or screws. For a more secure installation, especially in high-traffic areas, using screws or nails is recommended as it reduces the risk of slippage. However, if aesthetic appeal is a priority, glue provides a cleaner, more seamless finish without any visible holes or screw heads.

Yes, cracked tiles allow water to seep through the substrate or subfloor, leading to mold and mildew growth. It can also cause severe structural damage. At the very least, water damage can cause your tile to lift from the substrate, meaning one cracked tile can lead to several cracked tiles. It’s a good idea to waterproof tile in areas with direct water exposure or lots of moisture.

The Red Bud, IL homeowners’ guide to backsplash installation services

From average costs to expert advice, get all the answers you need to get your job done.