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"Outstanding work! Showed up at the time promised, very professional, did an exceptional job."

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"The Masonry Doctors team did a great job."

"We engaged Laffey Concrete for our home addition project after soliciting quotes from four different concrete companies. We ultimately chose Laffey Concrete because Travis struck us as a genuinely friendly and trustworthy individual. Although their estimate was not the lowestâ  landing in the middle rangeâ  Travis's demeanor left a positive impression on us. The initial phase involved laying the foundation, which they completed satisfactorily and passed inspection. However, once the concrete cured, we noticed that one side was uneven. Travis explained that they had "forgotten the level," but they managed to rectify the issue using epoxy filler. Additionally, we discovered that one of the workers had stepped into the slurry coat multiple times before it had set, leaving unsightly shoe prints throughout the crawlspace. Moving on to the second phase, which included the patio and concrete steps, we placed our trust in Laffey Concrete's claimed "expertise." Unfortunately, we were met with disappointment. After the completion of the patio and steps, we quickly observed that the steps were uneven, poorly finished, and marred by pockmarks and indentations, with the corners left unrefined. After the first rainfall, we were dismayed to find water pooling on the patio right in front of the steps. When I sent a photo to express my concerns, Travis assured me that the water would dissipate and that the area would eventually drain, but it never improved. After following up, he finally agreed to come by and assess the situation. He acknowledged that the pitch was incorrect and promised to fix it, which required tearing out about a third of the patio to achieve the proper slope. I often wondered why this issue wasn't addressed from the outset. Both my wife and I reached out to Travis multiple times regarding the condition of the steps. His responses were sporadic, filled with excuses about delays and reasons for not addressing the issues promptly, yet the subpar quality of the steps remained unresolved. Since then, several other concrete companies have evaluated Laffey Concrete's work and expressed disbelief at the quality we received."

"Great"