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"I had Illinois Valley Insulation at my house to blow in insulation in my garage attic. I was told by the owner Scott Bickett that I needed an R30 value which means I would need about 8 1/4” of insulation blown in. He was paid in cash($1500 paid in full but only did half the work), and a couple of days later I went up there and measured and only have about 4 1/2 inches so he only did about half the work and charged full price. And when I confronted him, he told me there’s8 to 10 inches up there which is a lie and I’ve given him every opportunity to call come by Measure and prove to me that is there, but he has failed to do so because he is just proving my point that he is in the wrong. And now he still will not provide me with a receipt so he’s trying to keep the cash and hide it like he didn’t do the Work very unprofessional."

Don H on March 2025

Additional email - [email protected].

"I had Illinois Valley Insulation at my house to blow in insulation in my garage attic. I was told by the owner Scott Bickett that I needed an R30 value which means I would need about 8 1/4” of insulation blown in. He was paid in cash($1500 paid in full but only did half the work), and a couple of days later I went up there and measured and only have about 4 1/2 inches so he only did about half the work and charged full price. And when I confronted him, he told me there’s8 to 10 inches up there which is a lie and I’ve given him every opportunity to call come by Measure and prove to me that is there, but he has failed to do so because he is just proving my point that he is in the wrong. And now he still will not provide me with a receipt so he’s trying to keep the cash and hide it like he didn’t do the Work very unprofessional."

Don H on March 2025


Chimney Sweep questions, answered by experts

Generally, snow removal from a roof should occur once over six inches of snow accumulates, especially if you notice that ice dams have formed. Without ice dams, you can let the snow accumulation hit 12 inches before removing it. However, the amount of snow that is too much for your roof also depends on the sturdiness of your roof and the compactness of the snow. If your roof needs maintenance or has structural issues, it’s best not to let the snow accumulate too much for fear of collapsing.

The cost depends on roof size, pitch, accessibility, and contamination extent. A steep roof or extensive moss growth may raise the price.

Chemical herbicides will kill moss permanently. The same goes with bleach water. However, moss can start growing again once a new layer of dirt and debris is caught in your sand in paver joints. Therefore, the problem is not about killing moss permanently, but ensuring effective prevention of moss regrowth.

It is not advisable to DIY a roof cleaning job. Cleaning your roof yourself could lead to hazardous falls, scrapes, and even burns, making this a dangerous project. Additionally, using the wrong cleaning solution or cleaning method on your roof could risk damaging it. While some markets offer a DIY roof cleaning kit, these products often speed up the deterioration of your roof.

To ensure that you and your roof are protected, it’s best to leave roof cleaning to a professional with the right chemicals, tools, and equipment to complete the job safely.

When deciding on which at-home solution to use, bleach and vinegar are both effective at removing moss from driveways. Bleach tends to last longer, keeping moss away for up to a year, while vinegar may need to be applied more frequently. However, vinegar is much gentler on the environment, making it a safer option overall.

The Ottawa, IL homeowners’ guide to chimney sweeping services

From average costs to expert advice, get all the answers you need to get your job done.