Get matched with top gutter repair and replacement pros in New Baden, IL

"very well, I have 118 apartments and Harry does most of the maintenance, he been working on apartments since 2014"

"We dealt with Jim in April 2020 to have gutters installed on our pole barn. He was initially quick to respond and easy to deal with, but has failed to finish the job that we paid him for. His team installed the gutters, but didn't have the correct brackets on hand to make the gutter profile level (our 2x6 fascia is mounted at an angle). He assured us that he would come back soon to install the proper brackets and finish the job. After several weeks of not hearing from him, we called to follow up. He told us he'd get right on it. Well, it's been 5-6 calls later and nearly two years and he still hasn't made good on it. I guess it was a mistake for us to pay him and trust what he told us. I'm certainly looking elsewhere next time."

"Everything was done on time and looks awesome"

"It was a custom job, a big shower, but the sales guys reassured me that I would get a finished product and all I would have to do was paint the ceiling. He said it would be about 3 days, but the job took 7 days and ran into my son's 7th birthday party. The first mistake we noticed was that the walls were not level and the grout lines were off. We called the installer and they rushed back and pulled the wall down. The seal between the two walls never fit quite the same after that. Then we noticed on the back wall behind the bench that it was bolted to the green board and not wooden framework, and the greenboard had already begun cracking from sitting on it a few times just to test it. So they came back and hammered a 2x6 in there and acted like it was no big deal. The concrete poured under the base of the tub didn't meet the outside edge or the corners and instead shims were left in place that came loose, causing the tub to dip and the caulk to crack. So I hammered in my own shim and poured the concrete myself, repairing the caulk afterward. Water is still pooling in the far right corner of the pan but there's nothing I can do about that. The hole cut in the ceiling for the can light was off center so I had to widen it to get the light in there. Because of this, it was too wide to make a proper seal and I had to caulk around the outside edge of the light. Neither of the shower heads had a washer in them and both were leaking. The hot and cold are backwards. The ceiling was not caulked, nor the trim along the windows, not the trim around the outside edge of the shower where it meets the drywall. This was done after I spent a couple days building the drywall up on both sides, four layers of mudd and sanding to properly level and prepare it. In all I probably spent five or six days on the shower installation that I was told would be done in three days, and all I would have to do was paint the ceiling. Instead I'm pouring concrete, caulking, mudding, painting and texturing, cutting baseboards and I'm slow at it because I'm a nurse and not a carpenter. That's why I wanted to hire professionals. And I told them they owed me some money back, a figure that was around 40% and the manager told me he would call me on Monday and that was over two Mondays ago. The project took a long time to get started, it took a long time to get finished, it was not done right, it was not done professionally, and it was not the finished product I was promised."

"Worse contractor I ever hired. Installers left a section on 2nd floor open because they did not bring tall enough ladder. Impossible to get service from them. I have leaks in all seams. I had another contractor come out for estimate on leaks. They showed me pictures of my gutters with broken brackets, holes around down spouts that were never covered and another section that is still open and collecting debris."

"Downing Roofing did an outstanding job on our roof replacement. When spending a lot of money on a roofing project, we needed to have complete confidence in the company we used to be certain that the job would be done ABSOLUTELY RIGHT. Matt is extremely knowledgeable, and was very helpful in all aspects of the project planning. He is passionate about what he does. The owner Trey is a no-nonsense guy who does exactly what he says he will do, a true man of his word. He does not cut corners, and will make sure that everything is done to perfection. The job is not done until Trey is happy with it, and Trey is not happy until the customer is happy. Finding a reliable, trustworthy roofing company is very difficult—there are lots of bad companies out there! Unfortunately, the mistakes other companies make may not become apparent for years, and by that time the company is long gone. Downing Roofing is a local company, and Trey and Matt are longtime residents of the St Louis area. Downing will be around for the long haul, and I am certain that the roof they put on our home will last for many years and serve us well."

"From the first meeting they exceeded expectations! Very professional. Coordinated with my insurance company to make the process smoother. Installation was prefect. Did a great job cleaning up and ensured I was 100% satisfied. Highly recommend."