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"The move started out good, in my opinion. The team of three workers packed very quickly all of my household items. I was pleased with the speed of getting my belongings packed. I arrived at my new location about 10 to 15 minutes before they arrived. I waited until they arrived and showed them how to get to the rear of the apartment building. I went upstairs to my apartment to unlock the door so they could begin bringing in the bags and boxes. I am alone. I don't have no friend or family member to assist me with supervising the team. One of the workers, Miguel, showed me my small antique lamp that got damaged. I said okay. He apologized for the damage. Later during the move I was told by Donna that my credit card could not be accepted for the Overtime charge of $123.27. Donna told me I must pay cash for the overtime charge which is not my fault. So once again, I left the workers alone with my belongings and went out to get the cash for the overtime and the $75 dollar tip for each worker. I spent an additional $348.27 with this company. $123.27 overtime plus $225.00 tips. After the workers left I felt that something was not right with the move. Later that evening I worked very hard opening the bags and boxes. To my dismay I discovered kitchen items, electronics, clothing, my expensive binoculars, glassware, baking pans, cellphone equipment gone missing. I came to the conclusion that Advanced Moving and Storage Inc is not a quality moving company. During my telephone conversations with Donna and the Owner I told them that I regretted hiring your company and I would never do business with you again. I am seeking a refund of the $889.00 for the Unpacking Service that I cancelled on Thursday May 29, 2025. Would also like to receive a full or 50 percent refund of the entire expenditures totalling $1755.78 (Visa) + $889.00 (Visa) + $123.27 (Cash) + $225.00 (Cash) Equals $2,993.05"

"Professional courteous. They move with ease, but did not realize the refrigerator should be transported upright to preserve oil in the compressor. It was a scare, but found it was a newer fridge and did work."

"I cannot say enough great things about All Service Moving—and ESPECIALLY Rico and Reyes, who were absolute lifesavers for my last-minute move. After another moving company bailed on me the day before my scheduled move, All Service swooped in and saved the day. Rico and Reyes showed up EARLY, upbeat, and ready to tackle the challenge—even with super heavy furniture that usually requires a 4-person crew. Somehow, the two of them handled everything like pros without a single scratch or ding—on the furniture or either home. What really stood out was how personable, kind, and thoughtful they were. They moved quickly and efficiently, knowing I was paying by the hour, but never once sacrificed care or quality. They were kind to my mom (who was helping me out), and so sweet to my two dogs too. If you’re planning a move, ask for Rico and Reyes by name. They went above and beyond, and I want their team to know what a fantastic job they did. They deserve every bit of recognition. 100% recommend."

"Amazing service.. highly recommend.. very professional and courteous. They are truly awesome.."

"Very efficient, on time and careful."

"The 2 people who actually showed up were professional, although they arrived very late, which I attribute to three poor management. I was quoted 3 guys for 8 hours, and only 2 showed up. They attempted to overcharge me the original quote. Long story short, Tower contracted a local company and did a poor job of handing over the job."

"CAUTION I?m 72 years old.Hercules quoted me approximately $900.00. My closing was delayed because it took me three days extra to move what they left. They charged over twice that in the end. When finished theyPressure you for tips. They really work on an hourly basis and wasted much time on their cell phones and disassembling things in 1 million pieces that could?ve been folded up. If you ask for an adjustment, don?t expect a response or a fair adjustment. I guess the lesson is beware when you?re paying someone hourly. They respond to negative reviews with untruthfuly."