"Everyone that we dealt with couldn?t have been nicer. We had a tub to shower conversion which was completed in one day. Matt, the installer, laid a tarp down from the door to our bathroom to protect the floors. He asked for our input when he was installing the shelves and grab bars. After he finished cleaning everything up he explained how to used the new shower head and what to use to clean the surface. The next day we texted him with a question and he immediately answered. We couldn?t be happier with the job done and the professionalism of the company."

"Everyone that we dealt with couldn?t have been nicer. We had a tub to shower conversion which was completed in one day. Matt, the installer, laid a tarp down from the door to our bathroom to protect the floors. He asked for our input when he was installing the shelves and grab bars. After he finished cleaning everything up he explained how to used the new shower head and what to use to clean the surface. The next day we texted him with a question and he immediately answered. We couldn?t be happier with the job done and the professionalism of the company."

"ALL INSTALLATION WAS DONE IN AN EXCELLENT MANNER. THE TWO INSTALLERS PAID VERY ATTENTION ITO DETAIL IN REMOVAL OF THE OLD TUB AND INSTALLING THE NEW SHOWER OUTSTANDING WORK."

"Great to work with, was on time for both consult and install. Install happened 2 weeks prior to quote which was great, install was quick - only 1 day and he left zero mess. Would highly recommend them for a bathtub remodel."

"In the last month I have had both of these crews working on my patio and basement wall. I asked them questions and they gave good answers. Tim Boudrean, the crew leader on the wall project, took time to explain the whole process of putting up carbon fiber wall supports. The whole crew seemed to know there jobs well and cleaned up good when they were done. I was pleased with the work done. I must say I had one major complaint about the wall job. The agreement I signed stated I must prepare the basement so they would have access to the wall. It was difficult for me because we have a bathroom against part of the wall. I was afraid the bathroom would be destroyed, so I measured the distances that was needed between the carbon braces. (a lot of Youtube research) I figured that the only part of the bathroom affected would be the sink. The sales rep disagreed and said the shower had to be taken out. I gave in and had the shower taken out. The installation crew actually placed the braces almost exactly where I had marked. The shower did not have to be removed. Mid American Basement should have sent an installer instead of a sales rep to verify the placements. It cost me extra to have the shower removed and will cost more to repair the tear down."

"Chris is an amazing worker and came in and worked fast. He was super nice and described exactly what he’d be doing. He’s redone my disposal (kitchen) and my faucet in the main bathroom. He is definitely the first person I would recommend to anyone needing home improvement!!"

"Great! We had a one hour virtual appointment to diagnose the problem with our dryer, James emailed us the part number to allow us to shop around and get it at a good price, and walked us through how we would install it once it arrives. He was knowledgeable, kind and very helpful."

"Always answered or talked about my concerns without transferring me to multiple people. Knowledgeable, explained each step, installer was immaculate with cleanup. No complaints from us"

"Great installation crew. Just some very small issues that are going to corrected."

"We hired Brian to waterproof our basement last year but this year, we received a heavy rainstorm that created massive flooding around the area. Everything Brian waterproofed was bone dry but there was an exit door entry way that we never even considered waterproofing. The door held back most of the water but it managed to get in through the cracks of the door. 

I contacted multiple companies that night and the next morning, but Brian was the only one who responded back first thing in the morning. He agreed to meet us at our house to assess the problem, and we appreciated that he arrived quickly. After evaluating multiple options, Brian told us that we needed a sump pump and drain tile installed to permanently fix this problem. He initially scheduled us for the next Monday, but after understanding our urgency, he bumped us up to the next day. The workers arrived when he said they would, and the work was completed the same day in the afternoon. Thank you to Brian and his company for being so accommodating, being there when we needed him, and completing the work promptly.

*~update~*
After some heavy rains, we noticed that we were still getting some seepage in our "waterproofed" basement. After contacting Brian (for our lifetime warranty or whatever), he said he would come out. He then proceeded to cancel/make an excuse the next 3-4 appointments. Then he just stopped responding to emails/calls. We're very disappointed because we really liked Brian. Now we have to open the walls to see where the seepage is coming in and call someone else to seal them."