Get matched with top glass and mirror pros in Lake Camelot, IL

"We ordered a window from them the end of April. The beginning of June they came to put the window in. They had ordered the wrong size. The said that they would rush order it and we would have it in a month. After waiting a month and not hearing from them, we called to find out when the window would be put in and they said that they would check and get back with us. After many more calls we were told that the window wouldn't be in until July 23rd. We requested a refund and after many more calls were told that they don't give refunds. The window was finally installed on August 2nd over a week after they received it. We will never do business with them again.!"

"I have been a customer/consumer for many years. The products are manufactured to the very highest quality possible. Packing & shipping are the Industry Standards. Customer Service is the benchmark of the business. Every company should use J Display Case as their Business Model ! Kudos !!!"

"Slate roof repair"

"Seemed to go well, fast work. Left a fair amount of nails and debris. But had a couple leaks develop at some difficult spots, around chimney, and another intersection of roof and wall. It took a few trips back to get the leaks fixed. They were fixed well however. The guy that came to fix them did a very good job. Seems that the original workers did not have quite enough time and had to rush it. It has a good guarantee etc."

"You can't beat the Magnusson's for work ethic, work done in a timely manner, and professional all the way. We had our roof shingled last year and it's still like new with no problems. There was a slight ding in the gutter that I could not even see from the ground, but they pointed it out and wanted to replace our gutter. It could have been there years ago, I don't know, but it was not really an issue, so I declined. The point is that they are that serious about quality and leaving everything looking good."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"It went great. One of two springs had broken on my ~10 year old double garage door. I called Monday afternoon close to their closing time and they had it repaired by 9:30 A.M. Wednesday . They replaced both springs for a fair price and at a reasonably quick turnaround time."

"Salesman that we were to replace dry wall. Later learned we were to have it removed. Attempts to reach supervisors and owners resulted in zero until time to do installation. Gave $1300+ down. Note: this went to the salesman, not to MABS. Then salesman stated $12,000 more if MABS removed the dry wall. Paid salesman and his friend to remove it but didn't do all of it! Sent certified letters to Cedar Rapids address after we got no verbal responses to phone calls. Later learned they receive no mail there, only in Davenport. Were to have GFI outlet placed at far end of basement. 3 electricians said not possible. Also discharge was to be underground to rear of yard which we thought meant to back! House sits on clay. Was to discharge under ground out 10 feet from house. Canceled installation and have found that other basement waterproofing companies do not require 2.5 feet of dry wall removed: only baseboard. Cost was same as MABS. Now we must pay to have drywall installed after the waterproofing is completed."