Get matched with top glass block pros in Justice, IL

"Timely and professional. Responsive and completed the job faster than expected with cleanup. "

"Ken, who owns this business, has a lot of integrity. I hired him initially to mortar and Tuckpoint my chimney and the brick on the front of my home. I had a bit of water leakage in my basement and felt it was because of the missing mortar (now, no leaks). Not only did he do an excellent job on that (matching color and style), but he found defects with the way my recent HVAC had been installed and mortared the open clay flue to the furnace. He installed a liner into my furnace flue for a very reasonable price and stuck to that price for stainless steel, even though he ran into obstructions that caused him to have to open up the brick wall, in the basement behind the fp, to chip out the flue obstructions. He then closed the wall, and rebricked and mortared it, matching the original brick. He tied that furnace and hot water heater into the new ss lined flue. It's much safer! When I could see how well he works with brick, I tested his skills on cement, and he took my front cement porch, drilled out imperfections, filled cracks and built me a step to the front porch that had become a big step up. He also built me a cement step into the house from the garage (wooden step was decaying) and an additional step on a side door small stoop that had sunk. Not having to replace this cement work saved me thousands in cost. Ken also filled a significant opening into my garage from the outside connected to cement failure on a side floor/bottom of wall on both the outside and inside. He is incredibly dedicated to getting the job done in a way that satisfies the customer. Ken is rare in that he treats your home as if it's his and tries to give 120% to make it safe from carbon monoxide leaks and leakproof from water. It's not that common to find high integrity and low cost in the trades. I found him secretly mortaring a bottom side to my chimney, under the dirt, with black mortar, because he found a small opening left by the original builder. WOW."

"I have held off on posting a review because I was hoping for a resolution. However, I've been waiting since May and it's now October. I hired this company twice. Each time they mismeasured the windows. The first batch of windows were installed incorrectly with the weep holes for water drainage blocked by the sill. Their own installer said they were a "tight fit." Custom windows should NEVER be a tight fit... they should fit just right. The second time they mismeasured the windows by nearly a foot, and they had to cut the framing of the living room open to accommodate. They left a mess of shards of glass in my lawn because they used hammers to remove the old glass. They were supposed to fix the weep holes. They have sent people out at least three times who all said that these were done incorrectly. They have not yet fixed any of the problems. I'm attaching photos to show how there's no way that water can drain from the window well which was pointed out to me when I had my windows washed professionally. They have been consistently late, the quality is lacking, and they aren't supporting their product or service. I have tried to be patient and supportive of a local small business. However, they have been paid in full but will not fully warrant their work from defects so far."

"Karl came out and looked at our windows and gave us a brief presentation about the windows he offers. He wrote down some good prices for us. After talking with my husband I called back and asked for a complete quote, including information on what things would be included, such as permits, licensing, which windows, etc, so we could agree to specifics. Among other things, he replied that he does not do permits with the city because he doesn't think they are necessary. When I pressed him for an actual contractual estimate listing what would be included (not just a hand-written estimate on the back of a paper), he said he did not think we would work well together and he did not need my business. He hoped I had a nice day. I was astounded. The lack of professionalism and the number of red flags really ruined my experience with this company. Is it a shady company? I don't know. But I am surprised that actually writing an official estimate would mean we are being difficult customers. It's too bad because he was personally very nice and as I said the initial prices were fantastic. Apparently, it was simply too good to be true."