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"Everything went great! We had an issue with one of the installed windows and they came back out and fixed it at no charge."

"Stephen came up with a great solution to repair some rotted wood on my back door frame. I wasn’t sure it was repairable - I thought I would have to replace the entire door and frame. Very happy with the results!"

"Everyone I dealt with from Tracy the sales Rep, Mike the Project Manager, Mark who came out and measured and Hannah who installed the windows were great. No pressure from Tracy to buy. He went over the whole process and what I could expect from the windows regarding insulation and about how long it would take to get the windows. Mike kept me up to date when the windows arrived and setup the installation date. Mark came to measure and answered any questions I had regarding what I needed to have ready as far as space near the windows and what to remove from my windows. Hannah the person who installed my windows could not have been more helpful explaining what she would be doing and was open to any additional questions I had. Hannah was very efficient, neat and just overall knowledgeable about the product and great customer service. I had 3 basement windows and my kitchen window replaced. I am just very very pleased with St. Louis Windows Direct which is part of St. Louis Design & Build just a different division. I will definitely use them again for the rest of my windows and doors."

Universal Windows Direct was originally founded in Cleveland, Ohio in 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve. Universal Windows Direct opened Universal Windows Direct of St. Louis to serve St. Louis customers in 2017.

Your Satisfaction is Our Priority. With over 20 years of experience in home improvement including windows, siding, roofing and bathrooms, we?re ready to ensure your upgrade is PERFECT. Our company is based on the belief that our customers needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. Locally Owned for over 20 years!

"I’ve used them for several different projects. Window replacement, basement windows and door replacement, E Shield attic insulation and windows and siding on my back porch."

"Very prompt, courteous, reliable, kept me informed. Fair pricing and good work."

"Our sales representative Angie was amazing. She was very thorough about the products and services we were to receive. We are very excited to get our new windows and sliding glass door!!"

"$7000 for a simple door and $3000 per window? On an old mobile home? No thank you !!!!!"

"I’ve used them for several different projects. Window replacement, basement windows and door replacement, E Shield attic insulation and windows and siding on my back porch."