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I understand that there have been backlogs and delays that are outside of Kayak's control, however, Kayak has gone above and beyond to work with me through the process. We are parting on good terms and they are giving me a full refund, I would definitely recommend.

Rare is it that you come across a company and people that are so amazingly different, so incredibly good, and so wonderfully consistent in their excellent performance, but that is exactly what you get with Sergio Esparza, and his wonderful employees. Our relationship with Sergio and his team has...

James came out and gave us an estimate a few days after calling.  He does the work himself (with a couple of helpers) which is good in my book.  The job took about 3 days (plus time to allow the tile adhesive and grout to dry).  They cleaned up and removed the old tile, silicone tubes, etc.. ...

A majority of the work was done before I arrived home and the team of installers were very professional and courteous.  The workers returned several times over the next few days to install various parts of the pool depending on the water height.  There was an issue with the factory gasket on...

We hired a company called Leisure Pools at first. I paid him $15,000 to dig the hole for the pool. He then went bankrupt and totally stopped the project. Caribbean Pools came in and cleaned up his mess and put a pool in. They were here every time they were supposed to be. They passed code...

THE SPA I PURCHASED REQUIRED A DIFFICULT INSTALLATION AND REMOVAL OF AN OLD SPA. DESPITE THE UNANTICIPATED DIFFICULTIES AND EXTRA TIME AND MANPOWER REQUIRED, ARVIDSONS HONORED THEIR ORIGINAL PRICE. THE SALESMAN WE WORKED WITH AT THEIR PALATINE STORE, (DON SCHULTZ), WAS GREAT. HE CAME OUT TO...

Greg came out to see us quickly after we made first contact. We signed the contract a week later. We gave Greg our deposit and he took care of the required permit. Once the permit was issued, Greg's team showed up on the agreed upon date at 6:30 am. They dug the hole, graded the yard, connected...

After 3 visits to the store, finally decided on the pool that we wanted to install. We bought pool on Saturday and it was installed the Wednesday thereafter. It was installed very quickly - in one day - and efficiently. Done by late afternoon. Pool is very nice quality and looks great in the...