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Matthew Does Pools
Swimming Pool Heaters Repair or Service, Swimming Pool Opening & Closing Service,
About us
Welcome to Matthew Does Pools! We take pride in the quality of work and customer satisfaction that we give each and every customer! We are known to pay exquisite attention to detail while making customer satisfaction our top priority. Call us today to learn more about how we can help you!
Business highlights
5 years of experience
Services we offer
Pools
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.576 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 9% |
Filter reviews by service
Showing 1-25 of 76 reviews
Marlene R.
Aug 2024
Getting pool service in. Chicago is hard, so with Matthew does pools we thought we got lucky. How wrong we were. He was going to vaccuum and set up our pool filter. he arrived 3 hours early and started work in the pouring rain. He had this vacuum which poured water into my yard . The water reached over to our neighbors. Flooded about a 1/4 of their yard. I asked why didn't he put a hose out to the alley. We'll he got upset and found a hose. To little to late. I had already be known I did not like his service. He said I needed an o ring for the filter. Bought it from him. The filter is leaking even more than before he replaced it. He left the pool half empty. Than he tried to sell me stabilizer and other chemicals. 275. 00 later, pool still needs work, is not open or ready to swim and the pool filter he claims he fixed leaking water more than before.
Response from Matthew Does Pools
"Helped customers with recommending chemicals to get the pool clear where all it would need is a vacuum. Came out on a rainy day to assist the customer. Vacuumed the debris to waste. Saw there was heavy algae staining on the walls and assisted with brushing and skimming not apart of the vacuuming. Recommended chems to keep pool maintained. Asked the customer why the pool was not holding water and they said the filter was leaking. Removed top lid and noticed the old oring was enlarged. Luckily I had a spare oring. Lubed and installed oring and it locked into place. Unaware of any leaking hoses, pump seals, unions or air relief."
Brittney H.
Nov 2023
Swimming Pool Opening & Closing Service
So glad to have connected with Matthew. He was able to accommodate a same-day request to close down our pool for the season, and did so in the cold muddy rain. Highly recommend his service
Bob D.
Nov 2023
Swimming Pool Opening & Closing Service
Good knowledgeable pool guy. He came right over and closed my pool. Very professional!
Carrie L.
Oct 2023
Swimming Pool Opening & Closing Service
Very professional, friendly, prompt, attentive!!
Steven D.
Sep 2023
Matthew is very Knowledgeable and Great to work with. He'll try to work with your schedule as much as possible. He responds quickly when you need to talk to him. He's our go to Pool guy and we look forward to him maintaining our pool for the foreseeable future...
Carol M.
Jul 2023
Swimming Pool Opening & Closing Service
He is a very pleasant person to deal with I felt very much relaxed.
Christopher W.
Oct 2022
Swimming Pool Opening & Closing Service
Our pool closing was handled quickly and professionally.
Matthew S.
Jun 2022
Unbelievably amazing service!!!! 10 stars. Matthew custom designed and plumbed our aboveground pool. He was quick efficient and extremely knowledgeable. Hands down best experience ever, worth evey penny and then some.
Reggie S.
Jun 2022
This guy is the most unprofessional person I?ve ever dealt with. Hired him for a cleaning and he left a mess after showing up 3 hours late. Requested another cleaning and he made two appointments and never showed up and never text or called. The worst! Don?t waste your time or money
Response from Matthew Does Pools
"This pool was black and algae filled, I have never had algae this bad clogging up my wacker neuson pt2 trash pump, vac to waste to the grassy area, tidbits on pavers to show customer. The pool definitely looked a lot better than if I had not been there. The next day with the chemicals it was better. It's been really busy and hard to keep up with follow ups but I guess my best isn't good enough."
George A.
Jun 2022
Swimming Pool Opening & Closing Service
Did an amazing job, walked me through every step as I knew little to nothing about pools. Went above and beyond. Would highly recommend.
Albert B.
May 2022
Great experience and easy to talk to. Matthew does great work and is a professional pool technician. Strongly recommended!
David O.
Apr 2022
Swimming Pool Opening & Closing Service
Matthew was great and very helpful! He didn’t overcharge me and helped me even after the service appointments. I strongly recommend him!
Tony F.
Apr 2022
Hes a crook and uses rebuilt parts and doesnt even know where to begin to build a above ground pool his claims are false he knows nothing he doesnt even have a proper work vehicle
Daniel C.
Oct 2021
Swimming Pool Opening & Closing Service
Timely and work completed as advertised without additional fees.
Sam P.
Oct 2021
Swimming Pool Opening & Closing Service
Hired Matthew to close pool for season and provide maintenance instructions. Will hire again for any pool needs
Pete V.
Oct 2021
Swimming Pool Heaters Repair or Service
Very nice and professional.
Julie R.
Oct 2021
Swimming Pool Opening & Closing Service
Matt the owner was quick to have his technician come to my house and very professional about making a time and date. The technician also Matt was great. He did a great job! I could not be happier with his work. I highly recommend this business.
Dan R.
Aug 2021
I had a contractor fall through with a gas line pool heater connection and he was able to come out by noon and had the entity project completed properly within 4.5 hours!
Mike D.
Aug 2021
Swimming Pool Heaters Repair or Service
Prompt , knowegable, efficient and reasonable
Teresa S.
Aug 2021
Swimming Pool Heaters Repair or Service
I have never had someone show up and do the work right away without an issue! They did an awesome job!! Would recommend to anyone looking for installation of a pool heater!
Steve T.
Aug 2021
Matthew was fantastic and spent several hours getting my pool back in shape. He also went out of his way to teach me what I needed to do to maintain the pool. I will be using Matthew for future services and I highly recommend his services.
Mariann W.
Jul 2021
Matthew was great very professional and he did the job a day earlier
Matt D.
Jul 2021
Matt came out and was patient with all my questions. Would recommend for sure.
James S.
Jul 2021
Swimming Pool Heaters Repair or Service
20 years of owning an ingrown pool, this WAS THE BEST SERVICE technician, I have ever used, & WILL be the only 1, I will ever use!!
Carolyn K.
May 2021
Very professional... he takes time to answer all your questions and was very helpful.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Matthew Does Pools is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 11:00 AM - 4:00 PM
Sunday: 11:00 AM - 4:00 PM
Matthew Does Pools accepts the following forms of payment: CreditCard
Yes, Matthew Does Pools offers free project estimates.
No, Matthew Does Pools does not offer eco-friendly accreditations.
No, Matthew Does Pools does not offer a senior discount.
No, Matthew Does Pools does not offer emergency services.
No, Matthew Does Pools does not offer warranties.