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"Timely and very professional"

"To begin, the wait for an appointment to install was tooooo long (village permit expired before install). The communications could have been better. The install crew was quick and professional, however after a very long wait for the installation, all of the materials were not provided as well as a damaged window (cracked screen) was installed. Follow-up emails were sent to find out an anticipated date to fix the damaged window and provide the missing screens. The referral segment needs attentions: 1. referred my mom after I paid a deposit and signed a contract for services, but her windows (she had more) were installed before mine. As to date, I've still never received anything for her referral. 2. I referred my neighbor C Lacey, she received 1 call, and have not spoken to anyone else. 3. My mom's neighbor received a quote, and asked me for a number to provide a call for approval to purchase. I'm very pleased with my windows, but the overall (start to finish) needs serious tweaking, with customer service being the #1 priority."

"I went to Angi to look for someone to put a small door up on an opening in the wall above my staircase in the living room. The closest I could get to what I needed done was drywall install. So that’s the listing I asked for with Angi. I got 2 companies. I requested quotes from both companies , but neither one responded with a quote. I received a text from someone about the job I needed done. I never got a name from the person that texted me or the company he worked for. In my haste to get the job set up I didn’t ask his name or what company he worked for. He asked me to send pictures of the job I wanted done and I did that and he quoted me a price of $ 220.00. I accepted. We texted back and forth ma couple times more for what day and time to do it. In all those texts I never got a name for him or the company he worked for. I saved the texts back and forth between us and when I did not have a receipt for the work done I used our texts to one another to reach out with another text about needing a receipt. Instead I got a call back from a quite rude person that when I answered she said what’s going on here. She did not identify herself to me or why she was calling me at first. She never did identify herself to me but I finally figured out that she was calling about the text I sent about needing a receipt. She was concerned that I wasn’t happy with the work done. I told her that was Okay, but I needed a receipt for the work done because I didn’t get one. She seemed pretty dismissive of me when she found out that’s all I needed. I told her that I had to have a receipt and that it had to have the Company name address and phone number on it, had to have what the job was that I hired them to do on it, how much they quoted as the price, what form I paid them with ( it was paid in cash), date the work was done, that the work was fully completed and that it was paid with cash and paid in full. She said she could do that and I thanked her for her time. She also told me that they were the company that did the work at my home, she read off my address to me. So I’ve been waiting for a receipt to show up in my mail and so far I have not received it. The company I believe that did this job for me is; LDM Tile and Remodeling LLC. I’m going to include the phone number that I received the texts from about the job. That number is:1 708 639 5493. I have no idea who this person is or what the name is for this person"

"Would give 0 stats if I could! Stay away from Tim. Quoted us for a fence with 2 gates as we wanted, showed up a week later with only one because he forgot. Due to supply shortage he couldn't get another one and the one he had was cracked anyway. So here we are October when the fence was done in May, being ghosted when all we want is the money for the gates and labor costs refunded. Tried to give them the benefit of the doubt but now not being answered is the last straw."