Greener Living, LLC

Donâ t waste your time and money on Greener Living. I had been a fairly happy Greener Living customer for just over two years. Early on there were issues - they were annoying but manageable. Over time, the frequency and intensity of the issues became unbearable. The Greener Living technicians and management failed to provide the â professionalâ part of a â paid professional service.â I began documenting and itemizing the issues. Here is what I saw: 1) Technicians failing to read gate codes from my account "notes" resulting in skipped/delayed services 2) Technicians not adequately using enough product on service 3) Technicians damaging sprinkler heads - two years in a row - with the aerator, despite me having flagged them with bright yellow flags 4) Too many pushy "sales" phone calls 5) Technicians using the wrong products and staining my property For all of these issues, I had to reach out and insist that some resolution be provided - it was not the default response. I eventually started communicating directly with Brian Mason (Owner & General Manager per his email signature). I gave them a couple opportunities to make it right and they failed. I eventually asked for a refund. Brian sent an email saying the refund would be processed and sent his apologies. The trouble is, at the time of writing this, it has been 19 days since â processingâ that refund and despite attempting to contact them twice since then there has been no refund. Stay away from Greener Living - they donâ t care about you, your property, or your business. They just want your money.

Good service but not interested in the up sale calls.

{No comment at this time}

Courteous competent capable and reliable. Worth the price.

Quick response and good service for a fair price.

they made an appointment Day--not the time. did they work latein day with no notification on arrival,

I Didn't start the service yet but I did hire him. he seems to be a reliable person. he explains very well what I need to do.

Easy to get ahold of.

Very good value.

My project is still on-going. They ran out of Weed killer before they finished so they will be back tomorrow. I don't know if the weeds are dead yet.

The tech was very good he informed me on what was going on with my lawn and what steps were needed to get lawn looking great again

They were amazing...

The technician who aerated my lawn was polite and efficient. He did a good job of aerating my clay soil.

Great customer service, and quality work.

They aerated the back and front lawn, and the area by the front curb very quickly and efficiently! I came out to ask a few questions, but otherwise the service was contactless - nice in these times when Covid 19 is still affecting us. The price was fair.

The job was well done. I didn't know WHEN it would get done. I was put on a list. It would have been nice to receive a phone call, or an email. the day before.

They seem very knowledgeable about lawn care.

Great service

I would recommend.

We hired this company to aerate our lawn. It was done too fast. The lawn was aerated very unevenly with large gaps between holes. Some areas were completely missed.

I prepaid for work that either was not done at all (fall winterization spraying) or was done so poorly that it was the same as not having been done (aeration). When I called first, they sent someone else to redo the job. The second one was at least as bad as the first. Both times when I called to explain what I had seen, I was immediately treated like the enemy. They felt that sitting 20 miles away from my yard, they knew better what had happened than either I or the security camera saw.

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Provides a personal plan and takes the time to educate me on how to care for my lawn

They were here when they said and did what they said they would do what they said