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"The repair was never done; my $1000.00 paid deposit was returned to me after more than a month of waiting for the repair. These are the details: A brick on my chimney was loose and then was dislodged during a wind storm, and other of the chimney bricks were becoming loose. A written estimate for repair of the chimney was provided by Excel. I paid $1000.00 up front, which was half of the estimate, and agreed to pay the other $1000.00 after the work was completed. The Excel company employee set up the scaffold and was preparing to climb and do the repair when an employee of the City of Peoria's electric company, Ameren, pulled up and told the Excel employee to immediately disassemble the platform because it was unsafe: it was too close to the electric lines - that no-one had notified the company that this work was planned so that the wires could be turned off by Ameren during the work. The Ameren employee then called the Excel company owner himself to tell him this, and then the Ameren employee did not leave until the scaffold was completely removed and the Excel employee had left with it. The Excel employee told me before he left that the company would be back in a few days to do the repairs. But more than a month went by and I heard nothing more from them. After more than a month with no repairs done or attempted again, I contacted Excel again and asked them to either do the repairs or return the $1000.00 that I had already paid them. At that point, the Excel company said they would return the money, and they did so."

Lin W on March 2020

We are a full service fireplace and chimney professionals.

"The repair was never done; my $1000.00 paid deposit was returned to me after more than a month of waiting for the repair. These are the details: A brick on my chimney was loose and then was dislodged during a wind storm, and other of the chimney bricks were becoming loose. A written estimate for repair of the chimney was provided by Excel. I paid $1000.00 up front, which was half of the estimate, and agreed to pay the other $1000.00 after the work was completed. The Excel company employee set up the scaffold and was preparing to climb and do the repair when an employee of the City of Peoria's electric company, Ameren, pulled up and told the Excel employee to immediately disassemble the platform because it was unsafe: it was too close to the electric lines - that no-one had notified the company that this work was planned so that the wires could be turned off by Ameren during the work. The Ameren employee then called the Excel company owner himself to tell him this, and then the Ameren employee did not leave until the scaffold was completely removed and the Excel employee had left with it. The Excel employee told me before he left that the company would be back in a few days to do the repairs. But more than a month went by and I heard nothing more from them. After more than a month with no repairs done or attempted again, I contacted Excel again and asked them to either do the repairs or return the $1000.00 that I had already paid them. At that point, the Excel company said they would return the money, and they did so."

Lin W on March 2020



The Chimney Doctor

506 W Mount Vernon St
5.00(
11
)

The Chimney Doctor

506 W Mount Vernon St
5.00(
11
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

WE SERVICE THE SURROUNDING AREA WITH SUCH SERVICES AS CHIMNEY CLEANING, CHIMNEY INSPECTIONS, CHIMNEY REBUILDING, SMOKE CHAMBER PARGING, FIREPLACE INSTALLATIONS, CHIMNEY CAP SALES AND INSTALLATION, CHASE COVER INSTALLATION AND FABRICATION, GAS LOG SALES AND INSTALLATIONS, CHIMNEY LINER INSTALLATION, GLASS DOOR SALES AND INSTALLATION, WATERPROOFING.

"Absolutely outstanding. Safe, courteous and conscientious workers, excellent craftsmanship, and very reasonable prices considering the scope of the work and set-up required (a 35 foot scaffold system that was quite impressive on its own). We now have peace of mind and a warm sense of satisfaction. Todd and his crew are the best, hands-down."

Eric W on September 2020

WE SERVICE THE SURROUNDING AREA WITH SUCH SERVICES AS CHIMNEY CLEANING, CHIMNEY INSPECTIONS, CHIMNEY REBUILDING, SMOKE CHAMBER PARGING, FIREPLACE INSTALLATIONS, CHIMNEY CAP SALES AND INSTALLATION, CHASE COVER INSTALLATION AND FABRICATION, GAS LOG SALES AND INSTALLATIONS, CHIMNEY LINER INSTALLATION, GLASS DOOR SALES AND INSTALLATION, WATERPROOFING.

"Absolutely outstanding. Safe, courteous and conscientious workers, excellent craftsmanship, and very reasonable prices considering the scope of the work and set-up required (a 35 foot scaffold system that was quite impressive on its own). We now have peace of mind and a warm sense of satisfaction. Todd and his crew are the best, hands-down."

Eric W on September 2020

Gas Logs questions, answered by experts

Leaks, low pressure, or inefficient flow are common problems needing professional repairs.

You can and should vent the gas from your hot water heater to the outside of your home. Traditionally, these gases were vented back to other gas appliances, like stoves or furnaces, but many jurisdictions have outlawed this practice due to the risks it provides. 

Most water heaters today use atmospheric venting that exhausts the gas out of the home through a pipe.

Some cities or states may require you to have an earthquake gas shut-off valve. Your insurance provider may also have requirements for installing this valve. Even if you don’t have to have one by law, it’s wise to have a natural gas plumber install one anyway. These devices can be lifesaving and prevent fires or explosions in the event of a gas leak.

Plumbers typically install gas lines. When hiring a plumber, you should make sure that they have the proper licenses and credentials. While you can hire any plumber to complete this task, you may consider hiring a natural gas line plumber who specializes in moving gas lines. They’ll have extensive experience completing similar projects.

Call 811 to locate and mark the gas lines at least three days before digging. In many areas, you can dig within 18 inches of the lines, though in some locations, the distance may be further. Check local regulations, as you may need a utility company representative onsite when digging. Document your calls to 811 and precautions taken to avoid gas lines. A homeowner can be held liable for hitting a gas line in some cases, but contacting the proper authorities and following all guidelines can offer protection.

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