Get matched with top sink installation pros in Braidwood, IL

"They did a great job, showed up on time, installed the faucet quickly and cleaned up after themselves. I would hire them again"

"As many people in the Chicagoland area likely experienced, we had some plumbing issues as a result of the Great Polar Vortex of 2019. Since we were running our water to prevent pipes from freezing, we found that we had drainage issues with our upstairs bathroom. We noticed a leak staining our kitchen ceiling and basement wall so we figured it was coming from the upstairs bathroom since that's where we had the sink turned on to drip. Guillermo came over on a Saturday to take a look at the problem. He arrived on time but wasn't 100% prepared for the task at hand. I was a little concerned with his indecisiveness on where to begin looking for a problem. He kept asking me where I wanted him to cut into the wall and look but I'm not the professional, you are. I guess maybe he was doing it because he was going to have to cut into drywall and he wanted me to give him permission to do it so I wouldn't be mad? I'm not sure but it wasn't super professional especially since I have no clue what is going on inside the walls. I don't know what different types of leaks look like and, presumably, he does. He ended up cutting way too much drywall, including in the back of the pipes and then couldn't even see the drain pipe to the plumbing he was there to inspect. Our insurance likely won't cover that so we'll be on the hook for repairing it. Sigh. Once Guillermo guessed the source of the leak, the plumber still had questions. He basically said he could cut into the ceiling under the toilet and look around or take the toilet out and see if it was a flange issue. He wanted me to make that call even though I don't know anything about plumbing. Of course, he cuts into more drywall, can't see a leak, so he still has to go take the toilet off. Turns out the toilet and the drain pipe were the issues. In the midst of cutting into the ceiling, the plumber realizes he doesn't have a ladder tall enough to see into the ceiling and neither do we. He has to go to a hardware store in the middle of all this to get one and then he comes back with a broken one (not his fault, but such a time suck). So he's out again to get a new ladder to replace the broken one just so he can look up into our ceiling. I feel like all the plumbers should be equipped with ladders and other equipment they might need in all kinds of houses because we aren't the only people in Chicago with high ceilings. That ended up being 90 minutes of time we'd never get back just waiting for him to come back and finish the diagnosis. Once we figured that out, we waited for the instillation crew to come in and replace a few feet of drain pipe and install a new flange for the toilet. We had to wait four days for someone to come and do the install which seems a bit long for a job that takes about two hours. Same thing happened with the install crew: they didn't have the correct size flange so they had to stop work and go to the hardware store. They were gone for almost an hour so my husband was just stuck waiting. They did a good job on the install once they were back and had the right equipment so our toilet is in fine, working order and draining properly. We ended up paying about $1900 for all of this work, the majority of which was labor costs. It really seems a bit high that these guys are making about $250 an hour for "work" that included going to Home Depot to get more supplies that they didn't come with in the first place. The work they did shouldn't have even taken that long and I got stuck with the bill, which seems odd. Another $375 of that was just to let the first plumber make holes in my wall that weren't totally necessary just to discover the toilet flange wasn't big enough. I know that it's not his fault that he couldn't see that the toilet was installed improperly from the outside, but it was really upsetting to have the plumber basically ask me what to do in terms of where to look for plumbing problems I know nothing about. Their customer service was always nice and easy to deal with, so that was a plus. Overall, I am happy with the work that they did since my toilet works and is no longer leaking, but I felt like the process of dealing with the plumbers in the house was somewhat unprofessional since the first didn't seem to know what to do and both sets of plumbers did not come prepared with the equipment they needed to do their jobs."

"Great! They were unable to get all the way to the street from the catch basin. It was suggested I add a sewer clean out assure all the roots were gone and make it easier for future cleaning. This was suggested in the past, by another company , but the cost was out of sight. This company was very fair in price for both the cleaning (which included the inspection with the camera) and for the clean out installation."

We have 20 years of experience in the restoration and refinishing of antique claw foot bathtubs and pedestal sinks. We have devised a unique and quality process that will bring your fixture back to life. We will take your fixture by appointment and have it for 4-6 weeks. This time frame allows us to pamper your antique with the time and quality that it deserves. Delivery and pick up is available at an additional charge.

"Sink was stopped up and the bathtub was running slow.  The team arrived on sort notice, coming when they said they would.  The work was done  and the  bathroom cleaned up in a short period of time.  It cost me $388 to rod two drains.  The price was shocking.
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"I can no longer recommend John.  
He helped us in 2009 when we bought a condo from the first owner.  He fixed some leaking facets and installed some water filtration units.  We were very satisfied with his work and promptness at the time.  We felt the yelp 5 stars he had at the time were justified.
The trouble started when it was time for him to come and replenish the filtration compound on one of the units he had installed.  We spent a couple of weeks trying to fix an appointment.  He simply forgot about one of the appointments and rescheduled us twice (once for a family emergency.)  When we finally got him to come, he apologize and said that he was not going to charge us for the refill and that he would be back soon with our canister.  He left a temporary replacement.  John also noticed that our kitchen sink was falling down because the developer had not mounted it to the granite without enough supports and offered to re-install it correctly for a reasonable cost.  We accepted the offer, so when we returned with the filter canister, we had him to the re-install (which took several phone calls and text to arrange.  
John failed to mention that he was going to use PVC pipe to prop up the sagging sink instead fixing it to the granite with more metal supports.  John did a bad job of putting in the silicone barrier between the granite and sink, so water splashes started to leak into the cabinet below the sink.  The worst part of this is that the biggest silicone hole was directly on top of the PVC at the front of the cabinet, so the water was leaking down the middle of the pipe invisibly and causing damage to the wood bottom.  When I contact John about this issue, he said in a text back that he would have to see it for himself and that is the last correspondence we have had from.  Tired of wasting our time trying to get his attention and fix appointments we spent this morning removing all of his moldy, dirty, half complete silicone and are redoing the job correctly ourselves.  
My personal opinion is that he is too busy and can't manage his thriving business (he has more than one work crew) while doing the work himself.  He tries to rely on text messages, but often forgets to update his schedule or contact book, so asks for the same message again and again... and still manages to miss appointments.
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"Our sewer line had severed where it comes out of the house. This caused our toilets to start backing up, so we placed an emergency call on a Sunday. The tech came within about an hour and diagnosed the problem with their camera inspection equipment. It was raining and the tech had to feed the camera line from the cleanout in our front yard, but he was as friendly and kind as could be. Once he had diagnosed the problem, he spent a fair amount of time getting the repairs scheduled for later that day, which involved coordinating his crew, the village, and JULIE, since they had to dig up the front yard to fix the issue. The crew arrived later that day - they were also extremely professional and extremely pleasant to deal with.
While the repairs were very expensive, I was very impressed with everyone from Black Diamond. They seemed genuinely happy to help us with our emergency, even though it meant spending a Sunday working in the rain and high humidity. Since they had to leave the hole open overnight, they were careful to cover the hole completely with plywood so that no one would accidentally
fall in.They returned early Monday morning to backfill the hole in our yard, once the village had inspected the work.
 I will definitely use these guys for any plumbing issues that I have from here on.
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"This is the second time I have worked with Windy City plumbing and they are great. For this services they provided an estimate of $240 for the work of removing the old tub overflow and waste and installing a new one as well as an estimate for a kitchen sink drain. They showed up on time for the estimate (i decided not to do the sink) and for the work. They completed the work quickly and checked with throughout for all decision such as using the built-in drain stopper or the existing drain basket which we went with.
At the end of the job, because the work wasn't as much as they had estimated Jose only charged me $125 even though I had agreed already to the initial estimate. Above and beyond my expectations in every regard and I would recommend them to anyone!


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"A lot more to discuss about this than I would like. Drain tile construction seems fine, which is the most important part of this project by far! We will learn more upon a rainy season in the fall or spring. Demo was not as clean as we would have liked. We have steel studs in basement, so they pushed out walls to put drains to window wells behind electrical conduit for outlets. This ripped the drywall off of studs and pulled framing away from windows. We had to rerun electricity around the new drains and do some repairs because of this. If we had wood studs, we do not think that they would not have been able to cause as much damage, so this shortcut cost us some work. There is also a small dent in our ceiling on the main floor from when they were carrying materials. Dust was everywhere. They left the door to the basement open during demo and construction so dust was all over our main floor. Also, they mixed the concrete in our garage, so everything we move out of the basement to avoid dust is now covered in concrete dust. This is very difficult to remove since mixing with water will form more concrete. They asked what we need from them to fix this, but we do not see a good solution other than wiping down each individual item ourselves. It's a lot of work we spent a lot of time trying to avoid by following Alex's recommendations. There was a miscommunication and Reliable Basements did not put the new sump pump in, plus the check valves were put 2 inches from the lid of the sump pit leaving the pit inaccessible to us. After several attempts at communicating with them, they responded and replaced it and fixed the check valve placement in a timely manner. They missed a crack in the foundation, but were quick to come out and fill it for the same price they offered during the drain tile installation."

"Sewage backed up into basement and Capt Rooter was the only plumber to respond immediately. They got the backup to drain immediately, then put a camera down the line to find street tree roots obstructing the main. The catch basin was also clogged, so they cleaned all that out and rodded out to the street main beyond the original obstruction. Finally, they installed a rodding cap for future maintenance.
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