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"First and foremost, Coach House builds an excellent garage. They use their employees, and it was put up in one day. The issue is with their sub contractors -specifically the concrete and electrical. The rainy spring delayed the pouring of the concrete, which they could not help. Once they completed the pour, it appeared as though there were rough spots on the floor. I sent pictures to my sales person and his sales manager and was told it was concrete dust. The ridges were clearly visible in the picture. Then I was told it was discoloration and would “cure” over time. No one came out to visually inspect the issue until much later in the build project. Weeks later, the crew came out to do the build and they did a great job. Punctual, thorough, and as mentioned, built a very nice garage. Then we waited for the electrical. They had to make three trips because, 1st they did not have the correct PVC pipe after digging the trench. A week and half later, after having a deep trench left open, they returned. The journeyman electrician left the fuse box ajar, a 1/4” gap where they cut the drywall, the exterior lights on either side of the garage were hung at different heights (I had clearly marked them with masking tape as instructed by the salesperson) and screwed the base of the lights directly into the garage wall vs. using the brackets that were provided. At this point, our frustration level was pretty high. The electrical issues were fixed, and my sales person finally came out to look at the concrete. Realizing there truly was an issue with the concrete, their first solution was for us to have an epoxy floor put down. Second solution was to go halves on an epoxy floor. Neither option was acceptable as we should not have to pay for their mistake. They finally offered to take care of the floor at their cost, but at this point, we had already waited for 4 months for the garage to be complete, and frankly did not want any more of their subcontractors to do any work. After much back and forth, we finalized the invoice. Again, the garage itself is great, but there were too many issues involved with the rest of it."

"Nick and the crew did an excellent job. From tear out of the old to pouring the new driveway the word that kept coming to mind was quality. From starting at the garage to tying in to the street and everything between ... Quality!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"David gave me what I thought was a fair price for the work to be done. He asked for 1/2 up front. As a previous small business owner I did not feel this was unreasonable so I paid him 500.00. He estimated the work would take 3 to four days and I thought the same. After several no shows the "mason" showed up. The first clue was he came in a car. According to my wife he was here 2 hours and left, came back for another 2 hours the next day and left again. He said nothing to my wife about leaving or when he would be back. David called a day later to ask about coming out to look over the job and get the rest of the other 500.00. I said he isn't finished and he's only been here 4 hours. So then I looked up the prevailing wage in IL for a mason and found out it is 28.50 an hour. The next day the guy comes back for another 3 hours. David came to look at the work and I walked him around and showed him all of the places that had not been done. So the guy comes back again for about an hour. All told it was 8 hours work, nothing to write home about but it was agreed up front that I wasn't looking for an exposed brick look. I need it tuck pointed well enough so that I could drylock and paint the exposed brick. I will say this was done in the end. The worker left a mess that I and my wife had to clean up, I pointed this out to David as well. I told him I felt he was overly paid for the amount of work preformed and that was the end of it. It's really to bad. It's difficult to get contractors to do small jobs and I had plenty for him to do. I'm not unhappy, just would not hire again"

"We were able to get our doors put in the same week we contacted them. Very fast and friendly. We will definitely use them in the future!"

"I know of no other contractor who has total customer satisfaction as his top priority like Mr. Flanagan does. He is absolutely the best.
My basement sustained ankle-deep water as the result of an outdoor basement stairwell drain that violently backed up because its circa-1951 drain line led to the street storm sewer (by design). That sewer was overcome with water during a storm in the summer of 2010 that featured a tornado in my western-suburbs area. Soon after pumping the water out of my basement with a mobile pump, the mess prompted me to (once again*) call Mr. Flanagan (*His crawlspace crew had done a beautiful job finishing my dirt-floor crawlspace with a concrete floor and wall insulation a couple of years earlier).
After the basement waterproofing project described in this review was complete, however, I was disappointed with the workmanship: The concrete work looked less-than-professional (out-of-flush with sump flange and the stairwell drain, plus way too many swirl marks and splattering) in the stairwell and basement's appearance areas. In short, it just didn't look like his business's flawless concrete job that was done in my crawlspace just years earlier.
Mr. Flanagan agreed. With no questions asked, he immediately had a different crew come to my home, tear out all of the previously laid concrete and drain lines and replace it with the workmanship that he would expect his crews to use in their own homes. The re-do of the project at least had met my high expectations for its cosmetics. And, of course, I hoped it was a sufficient waterproofing solution for my basement.
Fast forward just a few short years. Affter having perhaps sustaining that 100-year event with the Chicago-area rain storm of April 17-18, 2012, while my neighbors are pumping water out of their basements, mine remains bone dry. Thank you Mr. Flanagan and Crawlspace / Basement Waterproofing Solutions for a job (design and installation) well done. Your basement waterproofing solution indeed deserves an A+.

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"Preston of G-1 Plumbing performed the services and addressed the toilet & drain problem. He was unable to stop leak(made it worse) & submitted his recs to Choice Home for review. I was unable to understand Choice Home's response regarding the faucet leak. Their review stated faucet needed to be replaced BUT it was under "builder's warranty." I built this home in 2005. There is no "builder's warranty" now. I cancelled the proposed work order & paid out-of-pocket. A Friend, who was familiar with my builder and knows faucet components, came to my home, adjusted/cleaned the faucet cartridge and stopped the leak. The CHW tech, Preston, is conscientiuos, however, IMHO lacked the knowledge & experience to stop my leak. Home Warranty Companies, at least in my area, hire owner/operators who need the work to build their business and are NOT the most experienced/knowledgeable & are willing to work for less money. In my experience, Home Warranty Companies want the CHEAPEST resolution, not the BEST. I would recommend G-1 Plumbing for most plumbing issues."

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Brady is the best you'll ever find for home remodeling projects.
Showed up on time. Took the time to make ever job right.
Projects were worked on over a number of months, one at a time.

The best and most honest tradesmen I've ever found.
We moved to Texas in January of 2014.  We whish Brady could have come with us.
I've found some good (and bad) people to work on the Texas home.  But no one who comes close to the quality of work done by Brady Brower.
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"Absolutely perfect, imagine remodeling your kitchen and knowing what you want and actually getting what you want right in front of your eyes.
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"The work was done with perfection. It included complete renovation of my bathroom and the work was done efficiently and in a timely manner. He consulted us on a few colors and shades, but otherwise, he took it upon himself to completely satisfy us when we asked for a "rustic" look. He took several trips out of town until he found the exact product he was looking for and that he knew would be pleasing to us. I am so proud of my "new" bathroom and am anxious to show it off to friends. (Our daughter is especially impressed with the lighting Matt selected,) My husband was so pleased that he hired Matt to replace his bathroom stool and faucets. When we need remodeling done to our home, we will ask Matt Grotts to do the work."