Get matched with top window pros in Riggins, ID

"Great product, If I was looking to replace windows on my own residence, I would have given them strong consideration. My needs were for a rental property."

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the \nconsumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start \nto completion of a project. In order to understand the needs and expectations of our customers, we take great care to \nwork and communicate with every customer in a professional manner. Our reputation is based on service, safety, and \nquality, regardless of how large or small the job

"My computer (Windows XP) was running very slow and had become almost inoperable. It was taking a very long time to process anything, especially anything to do with the internet. IE was taking 100% of the cpu most of the time. Jim worked on my computer remotely for several days defragging, cleaning, anti-virus, malware, etc., but could not get it to perform anywhere near where it should. We decided that I needed a new computer. Jim built me a new computer (Windows 7 with racing stripes). The new system works very well and I am pleased with it. When Jim switched my files over from old to new, the Kodak Easy-Share program with my pictures did not get transferred. He has promised to make that transfer when he installs a new door covering the DVD reader which was broken upon setup. I will update this review when this occurs. I am very pleased with the new system and would do it all over again if a similar situation were present.
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"Sales process was good, courteous and helpful. Installation instructions were easy to follow. Did have a small issue with one sensor which was easily solved with a call. Control panel is easy to use and well constructed. Phone app is the best part. Not a big fan of a 2 year contract and the monthly rate feels a little high, but definitely a decent system. I had emailed them a question pertaining installing on double hung windows and never received a reply, but other than that their phone support prior to that was good."

"I love my new windows. I live in Cedar City at about 6000 ft in elevation. It can get gold here. Right after they were installed, we had a good storm with wind and rain. I never heard it. I used to hear the strong winds and feel the cold air and drafts with my old windows. Now I hear nothing, and I noticed immediately the day after they were installed, it felt warmer too. These are very well constructed windows and nice looking too. They are the same quality as Anderson windows. My contact, Ryan Baker, was great, and Spencer and his crew did a great job. They worked quickly but very efficiently and did a great job on the installation, and they cleaned up after the job too. I am very pleased. Thank you JKR!"

"Gene was apologetic when he had to change our appointment, twice and was very professional, Windows look great!!"

"They took time to do our windows. Very professional and would recommend them to others. Windows are beautiful."

"The claim process was so smooth. We submitted the claim for each service online and we got response Email with the appointment time and mechanic detail. The technicians showed up within the appointment window and did a good job. We are overall happy with the Choice warranty for the price and value."

"Over the years we feel like we have gotten value from this service, however, there are constraints on that value.  They have replaced dishwashers and air conditioners etc. for us when ours have died.  They replace one for one - equal quality for equal quality.  We have been allowed to upgrade (by paying the difference) to better replacements and then they have covered those new replacements.  All in all, it has worked for us.  Here is why they don't get a better rating from us.
They obviously negotiate deals with repair/replacement providers which means you are not high priority for these providers which is reflected in their responsiveness to your needs.  This past few years, it appears like they are far more reluctant to replace equipment.  As an example we have two 18 year old air conditioners that break down at least twice a season.  For the past three seasons it seems as if they have practically rebuilt the things vs. just declaring them dead.  Each time there is a service call, we pay $75 so it has begun to add up.
Today, (Saturday) our hot water heater began delivering rusty water and when we checked it, we saw that it has apparently been leaking for awhile and so is likely close to bursting.  In my mind this is an emergency.  AHS (who heard the whole story0 called a company which called me right a way but the earliest they could get someone out was Tuesday.  This is the absolute maximum time window in our AHS agreement (48 hours - business days).  It didn't matter that between now and then we could have 60 gallons of water flood our house.  I called AHS and asked for another provider.  They first suggested that we shut the water to the house off (really?) but they did contact another, who did not bother to call back (they were open at the time of contact).
My husband and I went to Angie's List and called one of the A rated companies.  Long story short is they were here within an hour and we will have a new hot water heater today.
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