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Water Softeners questions, answered by experts

Yes. Hard water is what causes scale buildup, and a whole-house filter provides numerous benefits beyond water softening. Any water that enters your home will go through the filter, which cleans up all water that you will use for cooking, bathing, and drinking. A whole-house water filter also blocks harmful particles like heavy metals.

Softener systems extend appliance life spans, improve skin and hair health, and reduce pipe buildup by removing minerals like calcium and magnesium.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

Yes, you can have both a water softener and a water filter. In fact, some manufacturers sell dual water softening and filtration systems that treat hard water and provide clean drinking water. If you’re unsure about what you need or want to discuss your options, reach out to a local water softener installation company.

Experts recommend that you put two to four bags of potassium chloride in your water softener every month. This amount depends on how much is in the bag (40 pounds is most common) and what your water softener manufacturer recommends. For more specific advice, talk to a water softener pro in your area and read the manual that came with your system.

The Sheldon, IA homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.