Get matched with top arborists in Runnells, IA

"I put in a request to Angi that I needed my large maple tree looked at to see if it needed being cut down because I had been fighting carpenter ants all spring. I was given a list of contractors who would do a quote and Jonathon from CleanScape Solutions contacted me right away and drove from Ames to Des Moines to give me a quote. I thought it was a little high but needed it cut down. He said they could come the next day which was Sunday, August 18. He asked for cash and I didn t want to do cash but I told him I had Zelle. His sister uses Zelle so he asked if I could send her $200 to see if it would go through which it did. So then they came on Sunday but not at the time they said. I had to leave and got back around 3 pm and they had the tree pretty much cut down. He said he had to rent a chipper to grind the stump down and they were closed on Sundays so he said they would be back the next day which they did and worked several hours. After several hours he said they were done but they left a big pile of chopped pieces of wood and he said that it would settle and be okay. He then had me make a Zelle payment to his sister for $2,800 and left. I had a contractor out the next day to do some work for me and he was not happy with the way they left my yard he got one of his men to work on clearing all the debris because he was afraid there would be carpenter ants in that pile and it needed to be removed. It took them an hour to clean up the mess I got charged $350 to have it hauled away and that was when they found part of the stump and roots still there. I contacted Jonathon three times about it and my contractor called him several times and no answer. I just want him to finish the job of getting the stump out of my yard because I can t plant another tree there for years until it decays. The contractor s guy tried to work at it but gave up. Anyway, I am out $350 for what should have been done by Jonathon s company. I do not feel I should have to pay him more for finishing the job because I have already spent $3,350. He did not have me sign anything. He just texted the quote to me and I agreed by text to have the work done. Then he added 200 to the $2,800 quote for hauling more wood than they anticipated. The thing that bothered me when I saw the tree chunks lying on the ground I didn t see any damage to the trunk of the tree by carpenter ants so I don t even know if it was necessary to have cut it down and voice my concern to him that it looked like it was a good sturdy tree. He said that there were signs of holes in the upper branches that looked like the ants were working their way from the top down. That could be but I had wondered later if I should have had an arborist come out first and maybe would have been able to save it. Jonathon never mentioned that. He just seemed eager to get the business."

"I hired M and G to mow our yard.. Because I had some medical issues I was unable to mow myself. I reached out to Fernando and he was here the following morning. I have always done my own yard work and was very happy with the job and that it was done as well or better than before. I well continue to use M and G for future project as well. Nice job."

"Bojan and his team did amazing work on my property. We had a bunch of tree damage from a recent storm and the team made quick work of the job. They went above and beyond. I would 100% recommend CRO to anyone who needs work done."

"Did and awesome job. Very easy to talk to and where very communicative through the whole process. Thanks guys!"

"Called right away. Set up an appointment. Arrived on time and did an excellent job. Completed job in a timely manner"

"They did an excellent job cutting the top of my about 40 ft tree off and cleaning up after. It was extra difficult because it was on my property line with fences and the neighbors yard to deal with. Thanks!"

"Prompt service , good communication and friendly customer service."

"Wow, what a great experience I had with Nathan with NK Carpentry yesterday afternoon! He arrived early to power wash 7 large outdoor Polywood pieces of furniture and an outdoor rug that were heavily covered with nicotine stains. He is very professional, yet friendly and approachable. He verified what I wanted done and got right to work. He finished in just a little over 2 hours and got about 99% of the stains off of all of the furniture…they look brand new! And then he wound up the hose and hung it back up; laid out the furniture pieces in the sun so they’d dry and made sure I was satisfied with his work before I paid him with a check, shook hands and said goodbye. I’d hire him in a minute to do other work! He’s a young, very hard worker; efficient; cleans up when he’s finished with the job; had a very fair price and is determined to be a quality, successful businessman! I was extremely impressed!"

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