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"Always late or never turned up, he gave every excuse under the sun. Workmanship was very poor, he always left a mess that we ended up cleaning up afterwards. Still not finished the job after 4 months and we ended up hiring someone else to finish and redo the poor remodel and trim."

Maggie B on February 2018

"Always late or never turned up, he gave every excuse under the sun. Workmanship was very poor, he always left a mess that we ended up cleaning up afterwards. Still not finished the job after 4 months and we ended up hiring someone else to finish and redo the poor remodel and trim."

Maggie B on February 2018



"Back in 2021 we had D&R come out to fix a main water break. We had to pay $4000 upfront deposit (which we were fine with) as the whole estimate was around 6,000. Come day of repair Richard told us he replaced the pipe from the meter to the house connection. He came in and charged us $5,588.00 MORE. What are we going to do? Not pay him? He also told us that due to our yard being left in complete disarray he would send a sub contractor he uses to flatten our yard back out once the dirt and sand settled. That way we could start planting grass seed and get our yard back to the way he found it. NEVER HAPPENED. We still have hills and valleys in our front yard. Fast forward to this past weekend 7/27, our main water line burst again. Instantly called Richard and was given high estimates to fix. After the last time I was skeptical but it was obvious he didn't want to help. I understand warranty and the pipe was no longer covered. We dug the hole ourselves to avoid the 2500 he quoted us over the phone to dig by hand and had another plumber come to find out D&R did not replace the hose to the connection at the house like we were charged for, instead he hooked up the black farmer pipe that was a couple feet from the house connection. (I still have the receipt) Every plumber we have spoken to since says we were completely taken advantage of and the cost of the original repair should not have exceeded $5,000. Complete extortion of the situation. So here we are not even 2.5 years later paying to fix the issue D&R made us pay for. I can not in good conscience recommend this company. We are STILL paying for this repair, and have more on top of it now that it has broke again."

Chelsea T on July 2024

Additional DBAs - D&R Plumbing, Sewer & Drain Cleaning Inc.

"Back in 2021 we had D&R come out to fix a main water break. We had to pay $4000 upfront deposit (which we were fine with) as the whole estimate was around 6,000. Come day of repair Richard told us he replaced the pipe from the meter to the house connection. He came in and charged us $5,588.00 MORE. What are we going to do? Not pay him? He also told us that due to our yard being left in complete disarray he would send a sub contractor he uses to flatten our yard back out once the dirt and sand settled. That way we could start planting grass seed and get our yard back to the way he found it. NEVER HAPPENED. We still have hills and valleys in our front yard. Fast forward to this past weekend 7/27, our main water line burst again. Instantly called Richard and was given high estimates to fix. After the last time I was skeptical but it was obvious he didn't want to help. I understand warranty and the pipe was no longer covered. We dug the hole ourselves to avoid the 2500 he quoted us over the phone to dig by hand and had another plumber come to find out D&R did not replace the hose to the connection at the house like we were charged for, instead he hooked up the black farmer pipe that was a couple feet from the house connection. (I still have the receipt) Every plumber we have spoken to since says we were completely taken advantage of and the cost of the original repair should not have exceeded $5,000. Complete extortion of the situation. So here we are not even 2.5 years later paying to fix the issue D&R made us pay for. I can not in good conscience recommend this company. We are STILL paying for this repair, and have more on top of it now that it has broke again."

Chelsea T on July 2024


Avatar for Mr. Rooter Plumbing of Dubuque

Mr. Rooter Plumbing of Dubuque

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4.29(
14
)

Mr. Rooter Plumbing of Dubuque

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4.29(
14
)
Customers say: Super punctual
Emergency services offered

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

"Mr Rooter showed up and spent 3 hours augering on our kitchen sink drain that was draining very slow. The tech gave up and started instructing me to find where the drain line ran in the basement and start cutting inspection holes in the drywall ceiling and walls to cut into pipe in the basement. Left with sinks in kitchen both full and drain was then completely plugged. Charged me $320 to make my problem worse. I called Kruser Septic the next day. They showed up and used a small jet and within 45 minutes the drain was running free and junk was completely blown out of the pipe. Total bill was $180 with 2 service techs on site."

Nick B on December 2022

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today.

"Mr Rooter showed up and spent 3 hours augering on our kitchen sink drain that was draining very slow. The tech gave up and started instructing me to find where the drain line ran in the basement and start cutting inspection holes in the drywall ceiling and walls to cut into pipe in the basement. Left with sinks in kitchen both full and drain was then completely plugged. Charged me $320 to make my problem worse. I called Kruser Septic the next day. They showed up and used a small jet and within 45 minutes the drain was running free and junk was completely blown out of the pipe. Total bill was $180 with 2 service techs on site."

Nick B on December 2022

Sewer Cleaning questions, answered by experts

Yes, rats can come up through drains. They can crawl through basement floor drains, lateral house drains, and roof drains. Installing rat blockers in your drains is the best way to repel rats and prevent them from entering your pipes. These are one-way valves that allow water and waste to flow out but keep rats from getting in.

Costs range from $200 to $600, depending on the severity of the blockage and access difficulty.

While not every clog has the same symptoms, the most common early sign that your main sewer line is clogged is that multiple drains in your home are draining slowly. You may also notice gurgling and odors from drains. If your plumbing system's drain cleanout is backing up with water, this is also a sign of a clog or blockage.

Your sewer pro will take about an hour to complete your sewer line camera inspection. However, if your home does not have cleanout access and the pro needs to remove the toilet to access the sewer line, the time to completion will take longer. Note that this estimated time does not include the time for repair, drain cleaning, or any other services you may need. 

Grease buildup, tree roots, and foreign objects often cause blockages. Regular maintenance prevents major issues.

The Farley, IA homeowners’ guide to sewer cleaning services

From average costs to expert advice, get all the answers you need to get your job done.

What do you need done? We’ll find top pros.
  • 🌱 "Mow a small front yard"
  • 🛠 "Fix a leaking pipe under the sink"
  • 🏠 "Repair shingles on an asphalt roof"