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Generally, snow removal from a roof should occur once over six inches of snow accumulates, especially if you notice that ice dams have formed. Without ice dams, you can let the snow accumulation hit 12 inches before removing it. However, the amount of snow that is too much for your roof also depends on the sturdiness of your roof and the compactness of the snow. If your roof needs maintenance or has structural issues, it’s best not to let the snow accumulate too much for fear of collapsing.

Yes, moss can be dangerous for your roof if left in place to grow without treatment. The moss soaks up and holds moisture. Having a constantly damp roof could lead to problems with rot for the parts of the roof that consist of wood. Additionally, a patch of thick moss may draw insects and birds, which could damage the roof. Thick moss could block the roof’s drainage system. Water then may back up after a rainstorm and cause further damage that could eventually lead to roof repair expenses or the cost of roof replacement.

You should not clean roof shingles if the roof has damage like missing shingles or low spots where water may accumulate. You should focus on repairing the roof before any cleaning process occurs. If you notice roof damage as you’re climbing on the roof to clean it, stop immediately. Call a roofing pro to make repairs. Cleaning a roof that has damage could lead to pooling water or water damage to the roof decking. The roof cleaning process removes mold and mildew, making the roof look better. It is not going to fix physical damage, though.

While DIY cleaning is feasible, it's risky without proper equipment or experience. Hiring professionals ensures safety and effectively avoids damage.