Get matched with top chimney sweeps in Marietta, GA

"Just wanted to get some firebricks repaired and the chimney to stop leaking during major storms. They came and inspected; had the firebricks replaced. After getting the chimney pressure washed and waterproofed, they “discovered” their was a disconnection hear the bottom and they couldn’t put on a new top but they could, for $10k demolish the chimney to fix it. Or, for $1k I could cap it and never use it again. It had always worked fine before this company came along. The owner doesn’t respond to my initial inspection questions but they have no problem harassing me to get their money that I never would have spent if they had any professionalism. Do not use them."

"David and Zack came out to our house in December for a chimney cleaning and inspection. We knew we would be needing some degree of repair on our cap and pan, but David informed me that we had been fitted with the wrong size pan the whole time we have lived here and the damage was much more extensive than we anticipated. We were quite frustrated that no previous chimney service company brought the issue to our attention before the damage was done, but David put together a fair and comprehensive proposal to fix the chimney. Huge job that David and Zack’s crew, led by Jerry, got done a couple of days faster than quoted! Special shout out to Christine at the office for her speedy and super helpful communication! We will definitely be hiring them for all of our maintenance going forward! I give Nevermore Services five stars because that’s all I’m allowed to give!"

"They were very efficient and on schedule. They explained everything very thoroughly as well."

"I'm very disappointed in your company. Work was billed but not completed. They promised to install a new natural gas log lighter. But, they haven't. I've called at least three times with no response. Go somewhere else."

"Excellent Outstanding Highest quality of workmanship Aaron, Sean, and Austin worked together like a well oiled TEAM and finished a major job in one day involving multiple skills. The independent owner (Denise) has been in business 35 years and over a long holiday weekend, with July 4th falling on a holiday, was able to have her team diagnose my problem,get my parts shipped, had her team pick up and deliver from another town to my home, all in 4 days with a one day installation. I wish I had known about A-Advanced Chimney Services before wasting time on other companies. Denise at A-Advanced will be my first and only call for future projects."

"Initial visit 10/25/24 - Paid down payment of $800 check # 8006 Discussed what I needed done: Wasps and cold air coming into living space from chimney from side vents in the fireplace. You told me you could make my chimney look real nice outside but it would cost more. I stated I didn’t want a “fancy expensive” chimney top. I do want it to LOOK NICE and professional but didn’t need the expensive top. All I need are the wasps gone and to fix chimney top to make sure wasps don’t return. They were swarming outside on top of chimney. You mentioned some sort of grate for the top with smaller holes to prevent wasps from re-entering. For the air leak you moved a screw that you claimed would correct air leak. Didn’t work. You sent camera up chimney and said there were wasps at the very top. You stated you could do this job for me For $1500 You provided e-mail receipt for the $800 stating you would return in two weeks to complete job at which time, upon completion, I would owe $700. Two weeks passed and no communication from you. Two more weeks passed so I called you. You stated you LOST my number. Who loses customer’s number? You also had my e-mail address and could have communicated that way. 11/25/2024 – You returned to complete job? Paid you in full the remaining $700. Check # 8010 but job not done. You stated helper was not available so your wife came in her car “with the baby” to help. You both left for a while to get wasp killer. You mentioned again about replacing the grate on top with one with smaller holes to keep wasps out. Not done. You also removed an outside vent on side of chimney about two feet from ground and did a sloppy job of caulking. I wondered about the integrity of the chimney and smoke entering house. You stated that vent was “not needed” and that should keep cold air out. Didn’t work. I asked about covering that area with siding. Not done. You mentioned about getting paint from HD to match siding color when siding gets replaced. Not done. It was dark by then and you couldn’t see. You showed up late so you ran out of daylight. You came inside and asked real nice if I could please pay you in full. I felt sorry and having the baby there tugged at my heart strings and thought you needed the money so I paid you in full – BIG MISTAKE. I asked you for receipt and told me I should have it later that day. No receipt. Called you and told me to check SPAM mail. Not there. Next day I finally received it at 3:45 12/2/2024 – You scheduled me for 10:00 AM. It was 10:45 - Not here and no communication so I called you. You stated you were waiting for Triple A and that something broke on your truck. A responsible contractor would have communicated since you were scheduled to be here at 10:00. 12/6/2024 –Friday - You re-scheduled between 1:00 & 2:00 PM. You then stated truck was STILL in shop. You re-scheduled for Monday 12/9/2024 with no time set. I called you that Friday 12/6 to see if you could come Saturday the 7th instead of Monday the 9th since rain was forecasted 12/9 – 12/12 12/11/2024 – Wednesday – You stated that you would have all fixed up on Friday 12/13. ` 12/13/2024 – Friday - Came with helper. Brought siding and some steel sheet. A couple pieces of siding were replaced on side of Chimney up on top. Not sure what else was done. Asked helper to put a piece of siding on bottom side where vent was removed. There was enough siding. He shouted out to Spencer on top to replace siding but no answer. I’m sure he heard. Not done. They both left early, had enough daylight and enough siding to fix where vent had been removed. Not done He wrapped the top of chimney with some screen. Was not fastened properly and looked sloppy and unprofessional. The siding needs to be painted to match color on house and needs to cover bottom of chimney with siding and paint as well. Not done! 12/19/2024 – Scheduled between 12 & 1:00. No show or contact. You could have called or texted to let me know you could not keep appointment. I texted to check if you were coming. Texted again at 1:20 with no reply. Again, a responsible contractor communicates with clients."

"Good job well"

"Great experience from coustomer service representative to the technician. Everything went as stated from start to finish!!!"

"We found that an old antenna fell that was attached to the roof of our 2 story home. We called Archer chimney, they came out the same day, investigated the damage, and provided a quote. The following day, Joel and and Mike returned and repaired the roof. They were very professional and courteous. Pictures were provided before and after the job. We highly recommend this company and will be using them for additional projects in the future. Great job JOEL AND MIKE."

"Professional amd clean. "