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"Great! The technician helped us to locate the issue and explained how to fix it ourselves. This was my 3rd time using NeliHome. They are my first go to for diagnosing an appliance issue."

"They were hired on October. the 24th of 2024. On that day his employee Brian Steptoe gave me the estimate of 7,800 dollars. At that time I gave him $3,000 dollars to order the material, but I found out he never ordered the material. Every time I talked to him he would lie about the material. So I went to Mr. Corbin s place of business, he promised to put someone else on the roof replacement job. He sent another one of his employees Timothy Sturgis to come and do the job. I had to give $3,932.07 for material that was supposed to be already ordered. So the material finally came, but he ordered the wrong color. So I had too pay another $906.46 for the right color. The right color material comes, Timothy starts on the roof on March 18th, 25th and 28th, before he left that day I told him they were calling for rain he said he would be back on that Saturday March 29th he never showed up. So on Monday March 31st we had a thunderstorm it rained hard, I was at my Moms house my niece call me and said it was raining in my house. So I got in touch with Francis and Timothy to let them know what happened, the ceiling above my bed caved in it was a blessing that I hadn t gotten in bed yet. So one of my co-workers came and tarped it down, he told me it s raining in my house because Tim cut my chimney off and cut all of my vents out and just left holes in my roof, the estimate for the inside damage is $3,840.00 plus $2,500 for labor. I had already talked to another contractor about redoing my porch when the roof was finished, so when he came over he offered to put the tin on so I said okay that s when I found out that Timothy ordered the wrong size tin, so I called lumber city and they wouldn t take it back because that s what Tim ordered. And I never got the fascia boards which Tim said Francis had I paid $1,433.07 for them. And I never got them. So my contractor that did the porch took over the roof replacement. I had to reorder material that was $3,988.70, $2,500 for labor and $1,433.07 for the fascia boards."

"Service provider stated that she will charge $800 for her labor and be able to complete the work agreed to from 3/14/24 to 3/15/24 but was unable to complete the job. The job included soundproofing the open basement ceiling areas, finishing/ enclosing the ceiling with drywall and molding and installing panel doors in laundry area in basement as well as put plywood/ drywall to enclose open space next to the basement laundry area. She worked on the ceiling part on 3/14, 3/15 and 3/18 instead. She send a message at 9:32pm on 3/18 saying “I can’t do any more”. She then got upset when we questioned the botched workmanship in the ceiling which was incomplete and left in a haste without discussing anything else with us. She did not say anything about paying her, fixing the damaged HVAC hose, cleaning the areas she worked in or if she will come back to complete the job verbally. Instead she threatened to put a lien on our home. She damaged part of the HVAC airflow as well as totally left the floors full of debris. As well as left the adjourning bedroom unclean and full of left over building supplies. The job was not completed and it looks totally botched. We would like to have the HVAC hose that she damaged repaired or replaced as it may be disrupting airflow and in turn possible raise our heat bill in the meantime. We would like to be partially charged or not charged at all for this job as it has not only totally inconvenienced us, it was botched and also incomplete. This job will need to be totally redone and I paid for building supplies which was in access to $1000 which I would like to be reimbursed for. We would also like to have the area that is now filthy and scattered with debris and the building supplies used cleaned."