
Serving Dalton, GA and surrounding areas
Approved
In business since 2004
Free estimates
Credit card accepted
"He arrived with a smile, on time, ready to work! I will be honest. I did not think the carpet would be something he would be willing to work on. It is 25 years old, very dirty with many, many pet stains. I expected him to say it needed to be replaced. I was hesitant to do so because my elderly Father lives in the home and is in poor health. It would be distressing for him to go through the change of installing new carpet. So...thinking it was worth a try, I decided to let Brad give it a shot.
I am amazed at the improvement that Brad was able to achieve! I do not have new carpet but it is better than I thought possible. I also want to mention the kindness that Brad demonstrated towards my Father. He was willing to work around my sleeping Father with a smile and then treated him with respect and encouragement when Dad awoke. That was as they say priceless.
I do not usually make the effort to rate providers. Finesse Carpet & Tile Cleaning was worth the effort. I do want to mention that I asked Brad to look at some kitchen floor tile / grout while he was at the house. He noted that the grout was loose and felt that he might cause a problem cleaning it because his equipment uses suction. I appreciated his honesty and chose to stick with the carpet cleaning only. When the job was complete he had me look over the work to see if I was satisfied. He picked up his equipment. He had provided protectors to prevent his hoses from rubbing against furniture. The bill was as he had stated with no question except that he did check to make sure that I had received the discount for using Angie's List.
I received follow up phone call and email to be sure I was still pleased and that the carpet had dried well.
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