Get matched with top window and door contractors in Dacula, GA

"The initial appointment when the sales rep visited was great, and we liked the 50 year warranty. We wanted to wait until the end of the month because we had vacation plans, but they wanted to do it before our vacation and we ended up agreeing. They installed the new roof on a Wednesday, and we had our quality inspection scheduled for Friday late afternoon because we were leaving on Saturday for a cabin up north. The appointment was canceled because the inspector didnt feel well. After that, no one called to reschedule. I ended up with a roofing nail in my tire, and we had to stop every hour to add air in our tire or lose our cabin rental. We called while on vacation, and they transferred us to other people 4 times until the last guy said that someone would call us back within 24 hours. They didn't. And when I called back again, Brian didn't want to hear that we were dissatisfied and tired of them telling us that someone would call us back. He said that either he or someone else would call us back soon. My wife then tried a different phone number and reached a scheduler. While she was on the phone, Brian called me back and wanted to scheduled for Friday during work hours or Saturday in the middle of the day. I said that those wouldn't work, and asked if we could schedule for next week. Brian responded that since my wife was on the phone with the scheduler, I could just call him back. I said no and asked him to wait for one moment because I didn't want to call back again, and he started yelling at me. I hung up. My wife was eventually able to schedule for a time when only she would be home (not ideal), and she could hear the scheduler she was speaking with laughing. Her impression was that the woman she was speaking with must be in the same office as Brian, and that they were laughing at us in the background. She certainly didn't feel valued. We had wanted to get our roof installed now, and then have Power do solar panels when they start doing them in Georgia. Now, there is no way we would let power come back to do work on our home. We were guaranteed repeat customers, if only they could have treated us with respect and communicated with us appropriately. Instead, we've been begging for information and been made to feel like an inconvenience. They had no problem taking our money before they completed all the steps we were told would be done; we understand that things happen, people get sick, and sometimes you have to reschedule, but they just canceled and forgot about us. We no longer seem to matter to them now that they've completed our roof and taken our money. Buyer beware."

"Sales was excellent, but that’s where it ended. Was told someone would come out for accurate measurements to send to manufacturer. No one ever called. Soon i was charged for the doors to be made but never had official measurements taken and it was like pulling teeth for someone to provide me proof that measurements were taken when no one was home. I was told it happened on 10/31 but I was out of state. So must have broken into my property to do it then? Skip ahead two months, one door shows up to be installed but can’t as it doesn’t fit. Shocking. Three months later all doors arrive for install. First time I touch it the screen falls off my patio door. On the other door the hardware isn’t what I ordered to begin with and there is a dent in the steel paneling. So one of three doors is working out for me. In total, it’s been six months since i signed on the contract and i haven’t so much as received a “hey, we’re sorry this has been awful and we really appreciate your $15,000. How can we make it right?” Instead I have to inquire DAILY with someone from installation scheduling (since this is the only contact I have aside from sales) about when and how management is going to fix it. I went with Champion as for the warranty and quality of work. Never again"

"MWT Windows provided an exceptional experience from start to finish! Their professionalism was evident at every stage of the process—from the initial consultation to measuring, scheduling, and installation. Every team member I interacted with was courteous, knowledgeable, and highly professional. The window installation itself was outstanding. The attention to detail was remarkable, from the quality of the windows to the expert wrapping of the wood and precise sealing of even the smallest cracks. The final result was essentially perfect! I couldn't be happier with the job they did. If you're looking for a company that delivers top-tier service and craftsmanship, I highly recommend MWT Windows. Amazing work! Dennis E."

"They did a great job and stayed safe during the storm "

"The installers (Thomas and Noah) were on time, conscious of everything they were doing, and our dog loved them. Outside of that, their trade skills were outstanding (I'm a regional maintenance advisor for a Fortune 100 company, so I know) and they were even careful about noise because I was in a lot of meetings that day. Just outstanding from start to finish. Ira, the job lead made intros and followed up. Mark feels like a family friend. Wouldn't use ANYONE else."

"We are extremely happy with how our new windows and new front door turned out. After some unexpected challenges with the way our home was built, our installation crew quickly and efficiently adapted to make sure our windows and door were installed with expert care. Every time we see our new beautiful picture window we are left breathless! And our beautiful front door is the perfect upgrade for the look of our home. Thank you RBA!"

"Very professional"

"The process went exactly as he described in the proposal. High quality work, done on time and on budget."