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"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."

"It took a little longer than anticipated, but it worked out well."

"Electrician did not pull permit for this kind of work as required and after the work was completed, I asked and he said the permit wasn't really necessary. Turns out a permit is required and I assumed when agreeing to the work that all mandatory government requirements would be followed before starting work."

"Leyton was fantastic. Arrived right on time(and scheduling was very easy and convenient- got my exact day and time I wanted.) He saw exactly what I needed for installing a ceiling fan, and it looks, and works perfectly. The price was more than fair. Second experience with LBE, and again, 5 stars!"

"I requested a HVAC tech come out to my home as my AC was not working properly. The tech recommended that I get a new AC. He told me he would have his sales rep come out to talk to me about the options I would have as far as replacing it. Their sales rep showed up. His name is Jimmy, and he told me all these great things about Bardi and their products. We came to an agreement of my buying a cheap HVAC system as I was trying to save money. It would cost me 12,000 dollars for the system. The next day April 5th, 2025 their install tech came out and installed the equipment. I was at work at the time, but I had a family member there. I returned home to find out the lower level of my home was not being cooled, and they had left part of my old HVAC system connected to the new system. It was a burnt up disconnect that should have been replaced and was a major part of what was wrong with my old system. Also they used a panel cover from my old system instead of new. I asked Jimmy to come and pick up the equipment which it states I have three days to reject the equipment in the contract. He expressed that I couldn't reject the equipment after it was installed. They had a tech come out the next day April 6, 2025 to fix the downstairs not working, and he fixed it. The next day it happened to be cold outside so I turned on the heat. No heat was coming out of the vents just cool air and the fan unit was running extremely loud outside. It was so loud it sounded like the fan unit was in my room on the second floor, so I turned it off. When I did turn off the fan unit made a horrible exploding noise. Once again I called Bardi and asked them to come get their HVAC system, they refused. Crystal the customer care rep is who I spoke with. She scheduled another repair tech to come out on April 12th to look at the HVAC system. I waited the entire day and no one showed up. I finally called and the receptionist told me it was their employee appreciation day no one would be coming. Monday I received a call from Crystal their customer care rep stating she text me and told me no one would be coming, but I never received that text. She scheduled another appointment for Easter Sunday. I stayed home Easter Sunday instead of going to church, and no one showed up again. I've stated each and every time I've spoken with someone from Bardi that I don't want to do business with them but they are basically trying to force me to keep their equipment at this point. This is by far the worst customer service experience I've ever had. These people are trying to rip their customers off basically. This should be illegal. I've reach out to get a lawyer to force them to remove their equipment from my home. Stay away from these people at all cost."

"Ben showed up as planned and found the fault within two minutes. Repaired and that's a wrap. I will call him again if needed."

"Most professional electrician i ever had! Would highly recommend to anybody. Thanks M.J. Power!!!"

"Great job! Quick and efficient!"

"They responded within the hour and had their technician on site within 3 hours. Issue was resolved in under 4 hours from the time i submitted the request"

"Robert quickly responded to my request for services, even though it was a late night request. He is extremely knowledgeable and asks a variety of questions to better understand the electrical problem. During his over the phone diagnosis, he gave several potential issues that may have been the problem. One being a potential issue on the power company side. With his honest phone diagnosis I was able to contact the power company prior to his on-site diagnosis and the issue was resolved by the power company. Robert followed up as promised and was prepared to keep our on-site appointment if needed. It is his extensive knowledge, pleasant demeanor, and honesty that will ensure I will call him with any future electrical needs and I would not hesitate to refer him to others."