Get matched with top egress window pros in Winter Haven, FL

"My experience has been excellent! The windows and door are beautiful and very well installed. Brandon is amazing and was prompt, professional, and did a beautiful install. He and Brian cleaned up after themselves and left no mess. Everyone at the company has been helpful, professional, knowledgeable, and quick to respond. My salesman mark q beat the price of 4 other quotes. I would highly recommend the window depot!"

CTM Restorations is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Not only does the roof look gorgeous it's efficient and quiet! It reduced our electric bill along with being cooler, it much quieter. We went with the insulated metal roofing system, which we would recommend, it takes a bit longer and it's more costly but worth the time and money. Frank and his team are friendly, straight forward, and easy to work with. They were efficient and clean, our neighbors even commented how much they appreciated how well they cleaned up each day to keep our road and driveway clear. We would highly recommend them for any roofing job!"

"Mainly wanted to sell additional service I wasn't interested in.  Didn't want to perform much service in the way of maintaining the HVAC system.
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"The sales experienced was good. He provided a good demonstration and was knowledgeable in the products. He wasn't pushy. The installers were tentative to my needs and the work was done well."

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Michael Lane has been out to my house several times to measure and answer all of my questions.     However, since the work has not yet been done, Ii really can't "finish" this story at this time.     I feel confident that he will do a good job and that I'll be pleased, but the jury is still out at this time.

The job was completed in June of 2013, and I was absolutely DELIGHTED!    All of the new windows and doors are absolutely BEAUTIFUL!     Plus, the resulting noise reduction in my house is unbelievable.

I had a few minor issues, but Michael took care of them to my complete satisfaction.   

In the highly unlikely case that I'd buy another house that needed windows and doors, I would absolutely hire him again and, if I happen to learn of anyone looking for these services, I would recommend him "hands down" above anyone else.   He is a really good guy -  very honest, trustworthy, and reliable. 

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"Peter Vetere and Aaron Weiand were a pleasure to work with. Quick response and very attentive."

"One of four proposals received, highly recommended on Angie's list, went to offices in Tampa, checked licenses etc. to insure a legitimate business with longevity and stability. The permit process and inspections of Pinellas  county provide additional checks that work is performed to code.  The project and CONTRACT specified approximately 4 month effort. Delay in starting and throughout the project. Contract signed in May 2013, Certificate of Occupancy was issued in February 2014 with a non functioning sliding door that did not allow us to lock and secure the house for months. Installation of the door was  in Sept. 2013, screen to the door still not installed and still unable to lock and unlock the door without assistance, i.e. pliers or needle nose pliers.

Significant delay in installing roofing tiles, question of the color not matching, so no action taken for over a month, after tiles were delivered on driveway and many placed, not installed, on the roof.

Project Manager was not present at the work site more than an hour once a week, then not at all.  He did answer his cell phone in the beginning then stopped responding and we call others at the office for resolution.

A subcontractor knocked on our door in February, 2014 requesting payment of a bill to Alexander for services finished in Oct. 2013. Also learned of another subcontractor who had not been paid. HVAC and Plumbing. 

Our contract was specific and taylored to the job--highly recommend.  Cannot imagine the outcome if homeowners were not on site every day and had not had considerable experience with residential construction. We do think that we received value for our costs but would not anticipate this level of involvement, scrutinity, and supervision. Recognize that things will go wrong--it is how they are addressed when they do. Alexander Inc was at first responsive to problems, then there were long lapses in time before they would address large or small issues. We feel fortunate that this occurred toward the end of the 8 month project that was expected to start in June 2013 but did not start until August and is still not concluded.
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"The provider was very knowledgeable and very patient. Since my wife and I are very visual people, Brent made sure that all our concerns were addressed. I also appreciated the fact that Brent took the time to explain the remolding process in simple and understandable terms.  Anytime we had a question concerning kitchen design or materials, he would set up an appointment to explain the pros and cons concerning our question. Brent answers to our questions were always centered on making sure we were informed and satisfied customers. Since my kitchen was destroyed due to water damage, the provider took the time to explain what needed to be addressed before the cabinets were installed.  if any problems arose during the remolding process i,e electrical, sheet rock installation or pluming, these issues were addressed in a timely and efficient manner.  Customer service after the kitchen was completed was Outstanding! Brent conducted a walk through and he noticed a stain on a cabinet door. The cabinet door was replaced and conducted another walk through to make sure we were satisfied. My kitchen was once a "Nightmare" but after Brent and his crew completed the project, I now have a kitchen to die for.
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"Very professional and competent in the sales and installation. Excellent product, very satisfied."