Get matched with top egress window pros in Wauchula, FL

"Today was our big day in that our unrated (because of the year of manufacture) electrically controlled hurricane shutters which covered our big front window and the big front window, along with the dilapidated window sill were to be removed and the custom made/measured hurricane three section picture window to be installed along with a new window sill. Mr. Tom Sanders/Lead Technician and Mr. Michael Williams/Technician were the installation team from Morgan Exteriors who showed up to work at the time promised. While it took me a few minutes to get them to address me by my first name Mr. Sanders and Mr. Williams expertise was evident from the very beginning of their work. I knew this because Mr. Sanders first walked me through what was going to take place as per the agreed upon work order along with telling me that this work would be a two-step process. Phase I being done today (removal of the electronic hurricane shutters, the dilapidated windowsill, and the existing windows). Phase II will be accomplished next week which includes putting stucco on the window sill, replace the marble sill inside, fix the dry wall on the inside (very limited damage done during the removal process), and installation of the soffit area where the hurricane shutters were stored. Not only were Mr. Sanders and Mr. Williams the consummate professionals they were friendly and very informative. Mr. Sanders took the time to show me and explain what had taken place with our existing window sill and how close we came to possibly having a real problem on our hands as well as reassuring us that the installation was not affected negatively in any manner. Mr. Sanders and Mr. Williams worked well as a Team, the sounded like a Team (instead of Lead -to- Technician) in their verbal communications, stayed on task the entire time, and then cleaned up their work area so well that my wife commented on how clean they left the area inside and outside. Before leaving for the day, Mr. Sanders explained his write-up so as to ensure that Phase II will be done without any issues, gave us a copy of his write-up, explained the lifetime warranty, and then gave us an overview on the operations of the new picture window, what to watch out for in manipulating the outer windows that open and how to maintain the sliding section of the windows. Pictures were taken but the boss of the house said that we will attach Phase I and Phase II pictures upon completion of the project. Highly recommend Morgan Exteriors for any window replacement you may be thinking of."

"Once Mr Lionel Thomas is the home inspector your in great hands !!! He’s a straight shooter 1000% !!!! If Lionel recommend checking for termites and basil send you someone get the report insist on seeing it before your closing!!! Any other recommendations from basil will be unprofessional don’t make the same mistake I did please !!!! Just to name a few $17,500 Cash complimentary food ,my payed Materials all gone and ..... if your looking for all your brand new items in your home painted up ,cement and full of dust not to forget on finish paint job in EVERY ROOM, new Windows with paint all over the outside, I was told by him and him team everything is finish ,after driving 14 hours clean and mop my dad room to give your 80 year old dad a bath to find out there’s very little water coming out his bath by then where coughing from the bleach , there’s not enough water to wash out the shower, went to second bathroom same problem but a little more on the bottom . Theses are brand new showers ! water leaking under the sink and they put a T-shirt under after 3 months 3 weeks don’t take any advice from basil. His intention I think is good buy at the end of the day I’m paying for a service not empty words and unprofessional work ! He’s a smooth talker that will cost you stress and more money in the end !"

"This $36,000 job is a night mare. Stay away from this company !!! Very unprofessional! 1. New Sliding Glass Doors were installed in the East Bedroom, Living room and West Bedroom. Start 11/4/20 end 11/13/20. Waiting on final inspection. If you are a reputable company you are very familiar with NOA compliances. 2. The dent on the east bedroom sliding glass door jamb. Resolution needs to be agreed upon and a date of completion given. 3. The work crew arrived Nov 23rd to complete all punch list items given to them by me from work done on 11/04/20 end 11/13/20. The interior drywall repair around the sliding glass door frame was not done in accordance with the Easy Sand submittal sheet. Page 2 of the submittal sheet states that "The joint must be covered with a thin layer of compound and embedded tape". Your work crew did not use embedded tape at the joints. On the initial installation nor on 11/23/20. I did write a letter (attached) making them aware on the correct way to use this product but they continued to disregard the manufactures directions along with their lack of drywall work, produced unacceptable workmanship. Pictures attached show visual joint cracks and unacceptable workmanship. I was able to acquire my condo contractor to complete the drywall repair and want The Window Guys to be liable for all fees in cured when I receive the contractor's final invoice (pictures attached). 4. The Window Guys need to cover the cost of the mirrors being removed (an emergency job) my contractor stopped all his projects to come at 8:00am on 11/05/20 to remove the mirrors as demand by The Window Guys phone call to me on 11/04/20 at 5:30 pm after workers left for the day. No mention of window removal by the salesmen or worker that came for final measurement. I asked them both questions regarding the mirrors but I was NEVER told to remove them. If it was mentioned I surely wouldn't have waited to do so. Regarding the two wall mounted mirrors with associated baseboard, and crown molding. I'm requesting the total amount of compensation to remove and reinstall mirrors baseboard, and crown molding associated with this job on receiving the final invoice. 6. On completion of all work. The Board will impose on me, your workers infractions. As of now I owe $300. I have sent many emails and letters to the owner and staff but have received only one response addressing reimbursement in the amount of around $550."