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"DO NOT HIRE THIS COMPANY We chose Jack Rabbit based on a recommendation from a friend, expecting professionalism, transparency, and quality service. Unfortunately, our experience fell far short of those expectations. At the time I was gathering quotes, my husband, a professional engineer was not home. He also wasn’t present during the installation. To ensure clarity, I had Jack Rabbit’s engineer/salesperson speak with him by phone. That conversation quickly turned tense, as the salesperson was dismissive and disrespectful toward my husband’s expertise. It was clear the salesperson was more concerned with defending his ego than engaging in an honest, informed discussion. With temperatures soaring and no AC for a few days, I made a rushed decision to move forward with Jack Rabbit, trusting that they would honor their agreement to match a competitor’s quote not just in price, but in equipment and specifications. That promise was a key reason I chose them. Sadly, what we received did not reflect that commitment. The AC unit installed was not the higher-end model we were led to expect, and the discrepancy only came to light after the fact. I left messages for upper management and the owner, hoping to discuss our disappointment and give the company an opportunity to acknowledge where things went wrong. To date, I have received no return call. That silence speaks volumes about their commitment to customer service and accountability. This experience has left us feeling misled and disappointed. What should have been a straightforward and respectful transaction turned into a frustrating ordeal marked by poor communication, broken promises, and a lack of integrity and money out the window. Now that we’ve paid thousands of dollars, to include a one-year service agreement, I find myself asking: do I even dare have them come back? Can I trust them to do right by us? Sadly, they already have our money, and based on this experience, I have little confidence they’ll stand behind their work. If you’re considering this company, I strongly urge you to look elsewhere. Reputation means nothing without integrity, and based on my experience, Jack Rabbit does not stand behind their word or their work. Positive Note: The installer Dejour was excellent, so patient and understanding. So professional and took the time to explain things to me, when others from the company wouldn't clarify. Thank you, Dejour!"

"Great! Very professional, and they got the unit quickly. I would recommend them."

"A team from Clean Expert, visited our residence to clean twelve air ducts. Mr. Carrington was exceptionally amiable and engaging in conversation. He possessed extensive knowledge and provided transparent information about the cleaning process. Notably, he brought to our attention several previously undisclosed issues. The most advantageous aspect was that the pricing was reasonable considering the scope of work performed. Thanks!"

"They went above & beyond. Excellent air duct & vent cover cleaning & detected damage to duct work where connected to the AC unit. Then found a possum hiding in the duct work & under the AC until & went to great lengths to get the possum out. Then repaired the AC duct into the house. Price was reasonable, considering the extra work. Very nice & friendly. Absolutely would call them again."

"Never called me back or send me an email."

"He was great. efficient and good work. Cared that it was done just right."

"The two men who cleaned our ducts of dust and allergens were courteous and competent. We are more comfortable now."

"After I was told I need a new AC system from Sunset air (cool team), I had been using them over 15 years! New unit would cost me from $12K to $20K depending which Trane unit I select. I asked for different brand options, I was told this was the best options. I contacted few other companies to get few more quotes after getting recommendations from neighbors & Angi website. I end up choosing Triton air & heat. Sebastian and Steven have great work ethic and working knowledge. It was a pleasure seeing them work harmoniously to replace my unit, include UV light & sanitation duck cleaning for free.
Triton in my opinion are exceptional in their attentiveness to their customer’s needs. They were on-time, efficient, fast and very affordable and I would highly recommend them to anyone!"

"Our air handler pan overflowed soaking our carpet. Called Luis & set appointment the next morning. He arrived on time and fixed the problem at a reasonable price. Luis provided excellent customer service will call him for all of our AC needs."