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"DO NOT HIRE THIS COMPANY We chose Jack Rabbit based on a recommendation from a friend, expecting professionalism, transparency, and quality service. Unfortunately, our experience fell far short of those expectations. At the time I was gathering quotes, my husband, a professional engineer was not home. He also wasn’t present during the installation. To ensure clarity, I had Jack Rabbit’s engineer/salesperson speak with him by phone. That conversation quickly turned tense, as the salesperson was dismissive and disrespectful toward my husband’s expertise. It was clear the salesperson was more concerned with defending his ego than engaging in an honest, informed discussion. With temperatures soaring and no AC for a few days, I made a rushed decision to move forward with Jack Rabbit, trusting that they would honor their agreement to match a competitor’s quote not just in price, but in equipment and specifications. That promise was a key reason I chose them. Sadly, what we received did not reflect that commitment. The AC unit installed was not the higher-end model we were led to expect, and the discrepancy only came to light after the fact. I left messages for upper management and the owner, hoping to discuss our disappointment and give the company an opportunity to acknowledge where things went wrong. To date, I have received no return call. That silence speaks volumes about their commitment to customer service and accountability. This experience has left us feeling misled and disappointed. What should have been a straightforward and respectful transaction turned into a frustrating ordeal marked by poor communication, broken promises, and a lack of integrity and money out the window. Now that we’ve paid thousands of dollars, to include a one-year service agreement, I find myself asking: do I even dare have them come back? Can I trust them to do right by us? Sadly, they already have our money, and based on this experience, I have little confidence they’ll stand behind their work. If you’re considering this company, I strongly urge you to look elsewhere. Reputation means nothing without integrity, and based on my experience, Jack Rabbit does not stand behind their word or their work. Positive Note: The installer Dejour was excellent, so patient and understanding. So professional and took the time to explain things to me, when others from the company wouldn't clarify. Thank you, Dejour!"

"Great. Good communication, friendly, and worked efficiently. Would definitely recommend to friends and family"

"Work done: popcorn ceiling removal and recessed lights installed. The owner is a great salesman and even being more expensive than competitors his professionalism sold me. Unfortunately that’s where it ended. His crew speaks 0 English. They did not clean up as well as I was explained but that’s just the tip. The ceiling after only 4 months is cracking in multiple areas. The recessed lights that were installed (15) were all installed incorrectly. I reached out to the owner (Ozzy) to explain and show photos of the work being done wrong and the only response I got back was “we never installed lights like that before.” All the lights came with instructions and templets which were never even looked at. The owner never even came over to see the job done wrong nor did he offer any corrected measures. Don’t let his professionalism influence your decision."

"Communication was expedient & excellent. Handyman arrived on time. Edgar was pleasant & professional. He did a GREAT job in some difficult soil conditions without complaint! I will definitely contact Apex for any future handyman projects!"

"Complex need for hardware for fence door required new fence post anchored deep in ground secured with concrete footing. Hot, humid mid day work on a Sunday!"

"Christian and Diego did an outstanding job! They were professional, thorough, and prompt. I really appreciate their hard work and attention to detail. I highly recommend them for any home projects—you won’t be disappointed!"

"Modesto promptly responded to my Angi's request and provided a reasonable estimate. The job was performed on time, as promised. The screens were replaced, and the wife is very happy with them. Modesto cleaned up and carried away all of the waste. He and his associate were friendly, courteous, and efficient."

"Very happy with the results!"

"Ken the SWINDLER,troubleshooted my unit&quoted me $1,200 flat.Less than 24hrs before the job,he tried to jack up the price.He made an existing hairline crack in my drip pan worse,causing water to leak all on my floor,then refused to take responsibility.His excuse: “It was already cracked.” He wanted to charge me for the damage HE caused.He discovered my parts were under warranty(including the drip pan)he then “owned up” to replacing it,acting like he was a hero.He brought me the incorrect fan relay,he left to switch it out.Disappeared for 2hrs,calls and lies about the place being closed when he left the incorrect fan relay at my house.Was promised a hard start kit for free if my breaker tripped.It tripped twice.Instead of honoring his word,he tried to push me off to an electrician&told me to start saving $8,000 for a brandnew system on a unit thats 3.5yrs old.He denied ever making the offer,admitted it later then ghosted me.Stay away unless you want A BREATHE OF FRESH PROBLEMS."