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Recent Movers Reviews in Pensacola

• Olympia Moving & Storage

  5.0

  Candy Longo and Eddie McDaid at Olympia Moving in Watertown, MA were absolutely Phenomenal - and others there were also. When my husband was in the military we made moves every two years. And when he entered the corporate world, we made several moves also. We have never dealt with two people directing operations who are not only so easy and pleasant to work with but who are also so incredibly professional. They both did everything they could to make our storage with Olympia and then the actual move as easy and stress free for us as possible. Over this period, I have gotten to know them and there was never a call or an email sent that wasn’t answered promptly and expertly. They really know what they’re doing and take pride in doing things the right way. And everyone from the packers to the driver had this same attitude! Olympia obviously has great leadership and it shows in the pride their employees take in what they do. They are just a bit more expensive than some but this is a situation where you really do get what you pay for and not having a bunch of damage in a move is worth it. They really are the best

  Sherry C.
• LEE'S MOVING COMPANY

  5.0

  The crew arrived on time and on point. They are amazing in wrapping the furniture and handling fragile items. One guy on the team just was like Superman. I’ve never seen a crew so efficient.

  Krystal C.
• Armstrong Relocation Co

  1.0

  I would love to rate this well, but I cannot. It is an unfortunate situation that occurred. I have hired out United many times on behalf of organizations but never used them personally until now. I can state that I will NOT under any circumstances utilize or recommend their services EVER again. In hitting the highlight reel of this situation: 1. They indicated a tractor-trailer would show up to relocate us; a box truck came (late) and required a 2nd pickup day, causing us to lose the ability to be with our family on the last day we lived in that state. 2. They were unresponsive and would not identify a time when my 2nd truck would even arrive since they had to do two pick-ups. But be mindful that the corporate shut down on the weekends, so they will call you back on their time. 3. I was told late on the eve of delivery that my 2nd truck would arrive with my first truck (celebrate right....wrong!) The first truck came (crew broke my couch in front of me, my grandmother's rocking chair, and a few other things...stay tuned for more on the "total coverage"). They delivered the goods, and when did they let me know that my additional delivery was NOT arriving, and they were unsure when it would! UNSURE... Glad I went and got myself a UHAUL (extra cost) to ensure the "non-replaceable" items made it.... thank goodness I did on that delay. 4. I called the VP of Sales, who was then able to get someone to support and respond, and he let me know my goods would come in on the following Friday. Everything came in by that time. Pros - The driver we had was fantastic. I am very sympathetic to staffing challenges, but they sent him one day with four guys, the next with 2, the following with 2, and the following time with 1. They were tipped each time (take care of those not responsible for poor support) and given food and beverages. Staffing challenges are real, but when you pay what you pay for this service.....just saying. When they quoted me for the weight, they only had us around 10,00lb. We ended up being over 13k, which we were not charged more as we were binding as I have heard of others....but you shouldn't; that is their team that does the estimate. Cons they do not deliver on the promise. Their resolution to a problem is to avoid it. The contract you sign voids any ability to allow them to be responsible for anything. The value of them giving you "full coverage" of the price of your goods is this..... NO MATTER WHAT you send in a claim form; they will immediately send you a response offering the ability to give you $500 without them needing to inspect or anything or.....run you through a gauntlet. They will not tell you that you need to keep all the moving packaging, do not try to fix, and indeed, above all, keep everything broken... but if they offer ANYTHING or give you the ability to continue to run the rat race, they will repossess your items if a preferred vendor cannot mend them. So a couch that would cost over $2500 to replace(shocked me too), they offered $500 or repossessed and run the gauntlet and sit on the floor for 4 - 6 months while it comes in (I looked it up and all!!) Either way, don't let the name of "united" behind any of their franchisees give comfort. I called United; they called Armstrong and didn't feel I DESERVED a reimbursement or Customer Service outreach to support the additional costs we incurred, time, and immense frustration. But United does have the BEST customer service people. Sarah, who I spoke with, was excellent, but .... they did come back and offer me $200, haha. That didn't even cover the gas to drive the Uhaul. Lord help them and me. Service like this makes you wonder how one stays in business. The coat tails of the United name will eventually wear on them. So many more points within this, but I wanted people to hear the highlight reel. Choose at your own risk, but for me and my house.... NEVER AGAIN

  Casey H.
• L and L Moving

  5.0

  Three guys, all very nice. Worked hard, very happy with the response time for a quote and the service. Would definitely use again!

  Amanda O.
• L and L Moving

  5.0

  L & L Movers were awesome. they were timely, polite, and did one heck of a job. There is nothing better than hiring local people to do a job. And with the customer service that they provide I would highly recommend them for your next move !!!!!!

  Tommy F.
• L and L Moving

  5.0

  L & L Moving, LLC in Daphne, Alabama did a absolutely awesome job in taking care of my needs!!! Lee Wooley and crew were very professional and fast. They were able to get everything done and set up in a timely manner. I cant say enough nice things about the experience my family had with this company. I ABSOLUTELY recommend this company for moving, delivery, and setting up everything exactly like you want it. I give 10 Stars!!! for this Local Company. Thank you everyone at L & L Moving, LLC!!! Donna Thompso

  Donnae T.
• Vets Moving LLC

  5.0

  It was difficult getting some of the items to the third floor, but the guys did a great job; Some of the furniture got scratched, but overall it was very good. I was impressed that the manager stayed through most of the move to keep an eye on the workers, and make sure I was satisfied. I could tell , he really wanted to make sure the customer was satisfied

  Debbie J.
• Two Men & A Truck

  1.0

  Easy enough to book. Guys onsite did a decent job. Some confusion with the back office around payment created frustration and I'm not satisfied with the response from their local leadership. As such, I would not do business again. They are expensive, so I'm expecting 4 star treatment. There are other options out there. I would encourage you to shop around

  Mitchell A.
• Vets Moving LLC

  5.0

  Wonderful, very professional and curteous too!! Sold our home in a day and had a quick closing so we had to go into storage until our house is built. We will use them to move us again!!

  Artalissa D.
• Johnson Moving & Storage

  5.0

  If there were 10 stars that is what they deserve! Randy & Nick loaded all our things carefully and were so considerate of our changing needs. They held things in storage until we arrived at our new city, then brought them and loaded them in a storage space for us until we find a new home. They even brought one of our cars in the truck. I can't imagine a moving company that would do a better job

  Merry E.