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"This is a follow up to my prior review of Alpha Foundations. After reading my initial review, Alex (The General Manager) conctacted me to chat about my experience. I left the conversation with a better understanding of the initial inspection process and thoroughly impressed with the overall customer service of everyone I came into contact with at Alpha. From the sales team, field techs and management, my customer service experience was top notch. It's obvious to me that customer service and satisfaction is at the top of their priority list and it resonates througout the organization. Although I experienced a very minor issue with the initial diagnosis of the problems my property was having, I wouldn't hesitate to hire them again in the future and would recommend them to friends and family."

"Hired the Concrete Club for my backyard project and it was worth every penny, Juan was very proactive and was always communicative with us. Santiago came himself to shake my hand in person and answered all of my questions in detail and came up with a great design for the transformation of my backyard. I will he hiring them again for my driveway. Very professional, fast, and creative crew. We are very happy."

"They got Stuart Bryson as a Partner on the Pool Business. Stuart is knowed to do not pay the people that he hires for doing the job. We have done a job in 2016 for him and after long time trying to get paid he got a court decision, of which he still not following. when we were working he metioned that we had to complete the job on his timeframe as we were working for him and not for the homeowner but when the time to get paid came, he said that he did not received from the homeowner so he would not pay. We are in 2022 and he still owns me from that job, he is changing his business name from time to time and still doing that with the subcontracted team that he hires! So many good people to deal with, so don`t do like me, find a nice company to work with. I can asure that the probability to have probems with him is high!! Any company that does not have Stuart as a partner is already a better begining!!"

"After submitting a proposal, they failed to respond to my request for additional information before beginning the project. I guess they don't need the business."

"Although we did reach a resolution for $100: Met, Hired George 10/01/24. I Provided house Survey. Deposit $2625 charged 10/30/24. Asked if job could be done before Oct 11th. Said he'll get on job right away. Will be at City Hall tomorrow. It is now END OF JAN 2025, I go to city, get truth. Oct 16th permit review application submit, Janis, $50. Oct 17th Engineering & Zoning reject, missing Impervious Drainage Calculations, ROW Permit & max. width driveway can't exceed 30% of lot & confirm double driveway will not exceed 18ft. Oct 24th by email George is notified of rejection, needs corrections. Nov 12th, George submits corrections to Manny, reviewer. (WAITS till Dec 10th for Zoning corrections to Andrea.) WHY HE WAIT A MONTH? WHY WAS I NOT UPDATED? WHY WAS I NOT TOLD it's $1k more to hire ENGINEER from beginning. HE'S GOT 25 YRS EXPERIENCE, kept telling me. Nov 13th Engineering & Zoning rejected again. (WHY? HE PROVIDED CORRECTIONS,11/12) Nov 15th George is emailed, 2nd rejection Marilane emailed. Dec 10th George provides city new corrections. Dec 11th Rejected AGAIN. Description of Work: Dec 13th George is emailed of 3rd rejected documents, including 2nd permit ending in #2053 for ROW, (right of way). FINALLY ON JAN 22ND I canceled EVERYTHING. GEORGE IS A CON MAN. HE CHARGED ME $1125 FOR WHAT. HE'S A RIP OFF. HE DOES NOT TELL THE TRUTH. DOES NOT COMMUNICATE. To make matters worse, he would exaggerate, I BEEN TO CITY 20X, 2dz times. I called u every time I went to city. I HAVE CALL LOGS. YET CITY SAID HE WAS THERE 3X, rest was by emails. HE'D SAY. City is giving me a hard time. They want more requirements than other cities. BUT HE SAYS I did a house in Plantation, Engineer was $2500, yours should be $1000. I tried to save you money, I said how Does THAT EVEN MAKE SENSE. 1st you say will be less than Plantation home, now you say you didn't tell me Nov 12th to save monies, WHAT. HE'S NOT RELIABLE. 25 YEARS EXPERIENCE YET APPLICATION WAS REJECTED 3 TIMES. FOR SURE HE IS NOT RECOMMENDED."

"I am very happy with the service I received from Pristine Landscapes and I would recommend using them and I will hire them again. Sue was my person of contact throughout the whole process and she is very personable and a delight to deal with. Her communication throughout every stage was excellent. Sue came out to assess our lawn situation and confirmed that at that stage the only option with the condition of our lawn was to lay new sod. This is what we were expecting having already discussed it with a lawn treatment company and so we just had to decide how much of the lawn we wanted to work on at this time. Sue was kind enough to break the areas of our yard down into smaller sections and provide prices for each. At this time we decided to just deal with the front yard as it was the most in need and obviously effects the 'curb appeal' of the property. Pristine were very busy (as you would expect from a reputable company, this is one downside with good service companies but it is one that should be welcomed), and so we had to wait a little bit before the work could be carried out and so we set a future date and I'm happy to report that date was stuck to. Sue arrived with the workers on the day of the job and stayed to get them started off and she also introduced me to the foreman who was the lead for the work. The guys did a lovely job and the new lawn is still looking great. There was a little hiccup that I actually didn't notice at the time (out of sigh, out of mind). I had to check the water meter a few days after the work had been done, only to find they had laid sod over it! haha I immediately contacted Sue just to make her aware and she was prompt in her response and very apologetic and I appreciated her response. It was annoying but only a small issue. Sue/Pristine accepted the Angie's List coupon and I am very grateful for that. As a customer there's always a little doubt that the company may not honor the Angie's List coupons/coupons in general and so there's always a little relief as well as pleasure when they are accepted without any issue, delay or discussion. Sue was always punctual and the communication was excellent. Overall I'm very happy with the service Sue and Pristine Landscapes provided and it's a relief to have this excellent experience in South Florida where I'm increasingly finding it hard to find quality services. Thank you Sue and Pristine!"

"If I could rate this company zero stars, I would. Cancelled their appointment the first time, the second time—they no-showed/no call. Nick claims he was in the hospital, wished him well and was glad he was feeling better and he rescheduled for a third time. Again, no showed/no call. He claims he’s a professional company, but doesn’t run the business or portray himself as one. He has cost us a lot of time and money. Beware!"

"Very professional job and the price the best in market!!"

"Tim and his crew exceeded my expectations in executing what my husband and I had envisioned for our new home’s landscape. Tim was very professional and his crew was always on time during production. My husband and I were so content with how everything turned out. Would recommended 10/10!!"

"The work was done and finished on schedule and looked fantastic. I was very pleased."