Get matched with top porcelain refinishing pros in Lutz, FL

"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"The job went great! The gentlemen were in and out and the work they did was very professional and great quality! I would definitely recommend this business to anyone needing help with something fixed around the house. 10/10"

"Fantastic! They removed all of the old cracked tile backsplash and replaced it with clean subway tile. Brightens up the kitchen and it looks clean. They were on time and very clean and professional."

"JRA replaced tile and installed new floor in a timely manner and everyone very professional. Pleasant Company."

"Excellent company to deal with. Received quote, they were on time, helped me organize the materials, worked all day. The end result is perfect and better than I expected. The price was good and as quoted. I am more than happy with this company. Thank you ME Kulcheski Flooring I am a very happy customer. Five Stars."

"They are excellent. Quality work, clean and cost effective. On time and professionals."

"This business was a pleasure to work with for my bathroom remodel. The owner Ben was a phenomenal communicator from start to finish. He was able to provide me a fair and honest quote which beat other competitors in the area and was able to begin the project immediately. All of his employees were top notch; arrived to work everyday on time, were trustworthy and performed top quality work. When the project was completed, I was blown away with the results; the bathroom is honestly stunning. Would absolutely hire them again for other projects."

"If I could give them more stars I absolutely would! KF Flooring did an amazing job! We hired another company to install new flooring. They tried to scam us and made a complete mess of our home. John with KF Flooring came in and turned the mess into a beautiful home! They are very knowledgeable, professional and HONEST! John rearranged his schedule to help us since we had to leave our home for 3 weeks due to the previous installers mess. I highly recommend KF Flooring and truly appreciate all they have done for us!"

"Amazing team ! The work speaks for itself. I couldn’t be happier with the work this hard working men did. Will recommend all the way !"

"Smiley and his crew did excellent work with great attention to detail. Owner Jason was easy to work with and attentive to my needs and timeline requirements. 5 Stars to the entire company."