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"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"Very well. A wonderful company with great guys with solid skills. A pleasure to have such professional work done and at such a fair price. I would definitely hire this company again."

"Jesse reached out and listened to what we needed done. He promptly got us a quote which we ended up hiring him for the work. There were a couple of hiccups arose during the job, which were quickly addressed and taken care of for us. We appreciate the prompt and conscientious job they did for us and we would definitely hire them again."

"Started off Great! They called everyday to follow up on progress. After receiving 80% of money, Calls stopped, Actually they avoided calls for weeks not knowing what was going on. Lot's of promises and not finished 4 months later. We own a Small 670 sq ft home. They promised it would be complete in 3 -4 weeks. They threw away household items, and have left 22+ items unfinished. 4 months later still not finished. Would never recommend."

"Smiley and his crew did excellent work with great attention to detail. Owner Jason was easy to work with and attentive to my needs and timeline requirements. 5 Stars to the entire company."

"Amazing! Our new closet system is so impressive. We were able to customize the layout which makes it so easy to organize. We had no idea how much wasted space we had with our original closet. It's like night and day."

"We had to recently renovate our kitchen. We came across S & W Kitchens and met with their residential interior designer, Aaron Williamson. He was professional, knowledgeable and experienced and immediately understood our expectations and vision. He was there through the whole process from design to completion. We appreciate his meticulousness and commitment and thank him for giving us our dream kitchen!"

"I just had my kitchen completely remodeled by Next Level, and I am beyond impressed! The whole project took only ten days start to finish, which is incredible considering the quality of the work. The new open-concept design, quartz countertops, and cabinets look amazing, exactly what I wanted and more. Tim and his crew were fantastic. They showed up on time every day, paid close attention to the little details, and left the place spotless when they were done. I was actually out of town for most of the remodel, but Tim kept me in the loop with video calls, so I could see the progress every step of the way. Now that I’m home and seeing it in person, it’s even more beautiful than I imagined. I’m already planning to have Next Level do my bathroom remodels next because I’m convinced they’re the best around. Highly recommend!"

"Fantastic! They were responsive and efficient. They were able to work within my budget and the results were amazing! Highly recommend!?"

"1, the manager Lais Voltolini was late for the interview to get the job at list 1 1/2 hours, her and crew always late for every job. My husband & I always need it to talk to them about been messy and not been on time. overall, the job was not good. The kitchen cabinet was painted and now is chipping, the shower glass door is a big gap, now we can not take a shower."