Universal Tile Restoration Inc

Love the finished work. The whole house tile floors look fabulous. The grout lines are once again white. This is the second time we have had this company and we were more than pleased.

Universal Tile is a first class company. Everyone in this company is extremely professional, knowledgeable and very eager to please the client. Howard the estimator has a very extensive knowledge and experience base in stone flooring restoration. He was spot on with what it would require to bring our poorly maintained floor back to pristine shape. The technicians were also very expert in their work. I cannot give enough praise to these men. Their goal to complete the job to my satisfaction was absolutely achieved. I would not hesitate for a second to hire them again and have recommended them to several of my neighbors.

I first hired this company more than a decade ago when the tiles in my South Florida home started ‘tenting’ ... a condition resulting from various causes, but very common. They addressed the issue then with expediency and competnence and then restrained my grout lines... floor looked new again. Over the years, other areas of the floor have become ‘hollow’ and ‘tented’... Universal is the only company I would call. They do there best to accommodate my work schedule, their pricing is fair, and their employees are fantastic... Oscar is my ultimate favorite. I just had them out again (unfortunately for me, but again, a force of nature here where I live) and am doing additional work with this company to improve the appearance of my now 23 year old tile floor. Nothing but the best from Universal Tile Restoratin.

Great. Estimate was given. Work was done. This is the second time we used them. Worker was professional, on time, neat, and cleaned up when done. Loose tiles were repaired. New grout lines and chalking completed.

Excellent company; excellent work; excellent customer service. What else can I say.

Went well. Showed up as promised and did great work. They were also willing to do some work outside the norm: removed shower frame in preparation for its replacement.

Great. I had been trying to get this done since the end of 2017 and when finally ready, Universal Tile's schedule was pretty full but the owner honored my previous quote and asked if it was ok to scheduled me on a Saturday in order to meet my need to get the job done right away. I agreed and the 2 person crew showed up on time and were very professional, clean and courteous. I noticed that when they were in between tasks, one of the crew was straightening up and cleaning their van. That impressed me also that they kept their work equipment in good order and were organized. Even though the cost seemed a bit expensive at first, the job took the entire day, so it's labor intensive. I will definitely use them again. Our tile and grout looks brand new.

Services were excellent from the first telephone call through the actual work that was done to make the patio floor look like new. This company employs very caring and competent staff. Everyone went above and beyond. I highly recommend this company.

Great. The process was professional from sales through work and follow up. The three workers (one to fix hollow tiles & two to clean and restrain the grout) were on time and worked diligently to complete the job.

They were amazing! They were super prompt and very professional. My floors look better than they did when they were put in. I'll never use another tile place, because they are the BEST.