Founded 1984 • With Angi since February 2006
Bath Fitter of Deerfield Beach offers top-quality, durable, customized acrylic bathroom remodeling products and services installed in as little as one day. Corporate location owned and operated by Bath Fitter South Florida, LLC.
Verified Reviews
Showing 1-25 of 55 reviews
William B.
10/03/2018
Daniel E.
06/28/2017
I had a poor experience with this company. They tried to charge me for wall repair, though their own installer said none was needed and no wall repair took place. This was not easily settled, it took long discussion over several days, but finally they agreed to drop the charge. The area covered did not match the contract. The installer said that what was written in the contract didn't matter, "we have our rules". Clean-up was mediocre. There were numerous and very visible fingerprints from the white adhesive. The company did send someone out to take care of these. Grab bar is not level and impractical to fix it (obviously no one put a level on it, it was just "eyeballed"). Aside from that, it looks great. The additional material as per contract was finally installed. There is a seam showing where the additional material is added, but I was told this would have happened anyway. My expectation that this could be done without a seam was unrealistic. I wish someone had told me about this, or that the installer had been concerned about it. (He didn't care.) An installation like this means that your home will stink of adhesive for quite a few hours. Plan meals and guests appropriately. No one told me that either.
Description of Work
Replacement of an old shower unit with a new one, extending vinyl at one end to cover unsightly adjacent area (see picture).
Category
bathtub refinishing
Penny D.
01/05/2016
Deborah C.
10/03/2015
The mold was not cut properly when the installer first came to install the tub. However, within a week the company recreated the mold so that it fit properly over the existing steal tub. I was pleased with the service and professionalism of the installers and company.
Description of Work
The provider created an acrylic mold for a steal tub in the bathroom and installed the acrylic mold over the exiting tub.
Category
bathtub refinishing
Donna P.
04/02/2015
They gave my bathroom a much needed renovatioj. My bathroom looks beautiful and I receive many compliments on it! It is so easy to clean and care for. No more grout to clean and scrub. There was a problem with the wrong tub cobeing ordered but they rectified it within a few weeks. They stand by their product and gave us a lifetime guarantee. The people on both the phone and at installation were super nice and helpful I highly recommend this company.
Description of Work
They installed a drop-in tub and shower enclosure over the old one. The best part, no mess! It saved me the mess and money!
Category
bathtub refinishing
Marc W.
12/05/2014
The Service provider sent out a nice man by the name of Leo. He assessed the problem on the shower basin, and also around the bathtub. Immediately, he removed the caulking and and got work replacing it. He cleaned the area when he completed the job and now it all looks like new. So, thank you to Leo, as he did a fine job and we appreciated his fine work and also thanks to Bath Fitter for scheduling the job very quickly. A job well done!
Description of Work
Since the installation of our tub and shower, in 2009 by Bath Fitter, the silicone caulking was deteriorating and needed to be replaced.
Category
bathtub refinishing
Thomas C.
10/17/2014
We moved into fixer up condo and found Master Bathroom (Pepto Bismal Pink) piping behind the wall totally lose and could not use the Shower/Tub for fear of a water leak below. Bath fitters was recommended by our new neighbors and Neal came out , did a nice professional presentation and we signed up to have the work done. The scheduled time to do the job was moved back by us to re-do our floor before Bath Fitters could do their installation. We were called the day before to remind us of the installation the next day. Fabio the installer called promptly that morning at 8:30 and said he would be their in 15 minutes. Fabio 1st coverd the floors sink, counter top and toilet and began his work. This was a large job both Shower Tub and Plumbing and took most all day. Fabio was great to have in the house, very courteous and careful with our belongs. He promptly cleaned up any mess actually washing the tile floor by hand when he was done. As I am retired on disability I watched him complete the entire process which is amazing. Fabio said he had 10 years experience. It was obvious he is a skilled craftsman. His finishing touches with the caulk were marvelous and he cleaned the unit and showed me how everything works. We have already signed up for Bath Fitters to re-do our Guest bathroom shower. The end product is beautiful, maintenance free (no grout) and the quality is phenomonal. My only hope is that I am lucky enough to get Fabio again. He was great!!
Description of Work
First Fixed Bath/Shower plumbing and then installed acrylic Tub/Sower along with Doors and Showerhead tub faucet and drain along with silicone caulking around everything needing it
Category
bathtub refinishing
Denise B.
06/23/2014
The service has not been performed as of today. We had a sales guy out in the Middle of April who told us that they would be replacing the shower pan by the end of the month. We called to see when this was going to happen and was told that it is at least 5 to 6 weeks out. The girl on the phone told me it showed that on her contact is should be on mine. I searched the contact and found nothing stating it would take that long. We called in the middle of the 4 1/2 to 5 week time and was told someone would have to call me back. No one called so my husband called the next time and someone called him back and said they were going to schedule it for June 9th. They said that they had a few people out and could not get out there any sooner. I will have to let you know how it goes. The Sales guy was very good, but once he left the house I feel it has fallen apart from there. Bath fitters came out in the middle of June and did the work. I have to say other than the not knowing when the repair was going to take place once they came out to do the job is was done well. The service tech new what he was doing and we are very happy with the end result.
Description of Work
We are replacing our shower pan in the Master Shower and Shower Door
Category
bathtub refinishing
Service Provider Response
We are sorry that your experience was not the positive one that we continually strive to achieve. As our products are all custom made, it is typically 4 to 6 weeks from order date to installation. With specialty doors it is usually another 7 to 10 days in addition to that. It is our mistake that we did not make this crystal clear to you at the time of the sale thereby avoiding your concerns. We are happy that you are pleased with the final product and hope that you have years of enjoyment with your new unit. Thank you.Michael B.
03/27/2014
Generally, it was good. I got 3 quotes and he was the best. I would call them again. There was one thing that bothered me that I didn't realize until after they left. They put silicone in any of the spots that they should do or cracks or openings, but they also put silicone where the painted wall meets the tub enclosure, and silicone can't be painted. I tried to paint my bathroom. That silicone where he put his finger down the line looked really nice when he left, he cleaned it and all that, but it makes it impossible to repaint your bathroom without getting streaks all over the place. I had to remove all the silicone. I'm still not finished. I'm still trying to work on it. It just made the wall impossible to paint. I would like to call them but what are they going to do? They are going to come and take the silicone out and I could do that myself. I do my own painting so I didn't even bother to call them. I had to deal with this myself anyway. They did a good job overall, but professionally you would think they have been in business for a long time. We had something done 3 years ago by them. You think that they would know that if you put silicone in a spot that borders the enclosure and the actual wall if you're going to paint it, the paint is not going to stick to it, so you don't use silicone or you use caulk or you don't put anything there. The customer should have the option of saying you can put it anyway or don't put it and I'll deal with it when I paint. I think that they should have known that. I am very angry about that. Everything else they did fine. They did the plumbing really good and the plumbers were really nice. It's not a major thing like a plumbing leak or anything like that, but it's still something I think that they should know by now.
Description of Work
Bath Fitter did a conversion from a bathtub to a shower in February.
Category
home remodeling
Service Provider Response
We are sorry that you encountered this issue. Had we been aware that you were going to repaint the bath after the installation, we could have used a paintable silicone. Please don't be concerned to call the office with any issues perceived or real. We would come back to the house to strip the silicone and replace it with paintable silicone for you to repaint with no issues. Remember that you have a limited lifetime warranty and we are here for any issues that may arise in the future. Thank you for your business.Wayne B.
02/08/2014
Product seems to be good but the installer rushed the job somewhat and i had damage (minor) done to a couple of door frames when bringing in the product to bathroom. I contacted the company and the boss (Dan) offered to take care of it right away as long as I had the paint to match.The problems are minor and I am going to repair them myself.
Description of Work
Transformed a bath with a tub to a shower only.
Category
bathtub refinishing
Trina S.
07/09/2013
MY BATHTUB LOOKS NEW!!! NEWER THAN NEW!!! I COULD NOT BELIEVE THE FINISHED PRODUCT!!! AMAZING!!! THIS IS A FAMILY OWNED COMPANY AND THEY CARE!!! The work was done in the guest bathroom. The man came promptly on time. He handled the job professionally: did not talk, just worked and got the job done; brought a fan to extract the fumes. When he finished, he cleaned the room and left it cleaner than when he arrived! I had expected a mess, so I hadn't cleaned that bathroom for a few days. I am a clean freak! He even helped me move a piece of furniture that I couldn't do myself! This had been the second time a company refinished my tub, the first time was a disaster in that not only did they do a poor job, but asked for more money than they had originally contracted for. I AM AN ANGIE'S LIST GROUPIE FROM NOW ON!!!
Description of Work
Refinished my tub.
Category
bathtub refinishing
Michael S.
07/02/2013
The installer Chris was excellent and did a excellent quality job. I was remodeling our guest bathroom and he was very helpful and informed. Normally they can install everything in one day, however he suggested when he arrived on the first visit that the floor tile I was planning on replacing should be replaced before the bath tub insert or it might shift and not set right when I removed the old tile, something I had asked the sales rep that came to the house but told me it was no problem to leave the old tile in place and replace it later. Chris installed the shower surround on the first visit then returned after I replaced the floor tile and finshed the tub insert. Bath Fitter and their personel were very friendly and courteous and always tried to accomodate my requests and fit my schedule. Bath Fitter is an excellent company to deal with and excells in customer service, something that has been long forgotten by most companies. I would definately recommend them to friends and family.
Description of Work
Dry wall in shower, acrylic shower surround with window, corner shelf in shower, curved shower rod, and acrylic bath tub insert.
Category
bathtub refinishing
Joselyn P.
06/30/2013
From start to finish there were no issues. The sales person was not pushy. However, the price quoted at our initial visit was for "today only." That's a bit of a turn off. No problem with installation. One day and it's perfect.
Description of Work
Replaced tub and walls of bathroom tub/shower with acrylic.
Category
bathtub refinishing
HEIDE R.
01/18/2013
Joan K.
01/17/2013
Everything went great... exactly as we were told it would go. The tech was very respectful of our home and wore shoe protectors everywhere and he cleaned up so well that the house was cleaner after a day of construction than it was before he even started. This overhaul changed the look of our bathrrom completely - it is simple and very elegant. They used Moen fixtures and this is real high-end - beautiful to look at and it just feels solid and luxurious like it will last a lifetime. And the doors - initially I thought $600 was high (considering I could go to Home Depot and get them for $299), am I glad we DID get the shower doors from Bathfitter... the glass was almost 1/2 thick and they make a watertight seal when they close... they are solid, luxurious and drop-dead gorgeous (I am using that phrase often to describe the products used in my job). I am ecstatic each time I enter the bathroom - sometimes I find myself just standing in the bathroom and staring at the tub. I am glad I spent the money - this bathroom is elegant, simple, and will last forever - it is drop-dead gorgeous!!!!!!!!!!
Description of Work
Our master bathroom has a combo tub/shower that was in serious need of a replacement. The condo was built in 1982 and the bathtub tiles were the original tiles. The grout was loose all over and the entire wall was weak and it was just a matter of time before it gave away, so when we saw the advertised "ONE DAY SERVICE" we decided to go for it. After a comprehensive survey of our bathroom by a very knowledgeable salesman, we were given an interesting, fact-filled presentation of the Bathfitter product line. We picked out a simple, elegant design with a uniform tan color to replace our walls and tub. We also decided to go with the sliding glass bathtub doors with chrome accents, chrome fixtures, and a hand-help sprayer. The tech arrived exactly at 8 AM on the scheduled day and by 5:30 PM we had a brand-new looking bathroom. GOURGEOUS!!!!!!!!!!
Category
bathtub refinishing
Rebecca Y.
07/23/2012
They've come back twice since then. The shims were not properly set and the water was beginning to puddle where the wall meets the top of the tub. I was told that I would have to wipe it down every time I got out of the tub. They claimed to fix this problem with shims. Six months later, there was mildew and mold building up underneath the silicone caulking. I tried to clean it, but it wouldn't come out due to being under the caulking. They then replaced the entire lining in 2010. In 2011, the mildew was starting to build up again along the sides. They put more shims in place, and it seemed to be fine up until this point. The mildew is starting to return. They are set to return to my home at the beginning of August to redo the whole thing. The first two times I called when the lining was first installed, they were not very customer friendly. I wrote a letter on August 10, 2010 to the company's General Manager, and they have been much more accomodating since. When I called back later in 2010, there seemed to be an entirely different office staff. They seemed more eager to please. Shortly after this, they replaced the entire lining. In July of this year, I contacted them again about the mildew returning.
Description of Work
Bath Fitters installed a new bathtub liner originally back in 2007.
Category
bathtub refinishing
Adrienne M.
07/03/2012
The lady came out, and her name was Lisa. She was very friendly, professional, and informative. She brought house slippers so as not to ruin anything in the bathtub when she went in. She explained everything clearly, and although it sounded terrific, I was not able to afford it at this time. I appreciated her punctuality, honesty, and professionalism. I give her all A?s and I would call her in the future.
Description of Work
I'm looking to have my bathtub reglazed.
Category
bathtub refinishing
Carolyn C.
04/30/2012
See above. I think I covered it all.
Description of Work
I had my bathroom shower refinished with Bath Fitter product many years ago. I was so pleased with the project that I had my guest bath done also. While installing the second bath I had commented to the installer that it seemed like there were areas that my first bath fitter was not adhering to the wall. The installer attempted to fix the problem and it worked for a while. I had noted it coming loose again and assumed they had done all they could to fix it. Recently I gave a review to Angie's list about my opinion of Bath Fitter and mentioned the problem but that I assumed, since it had been close to 10 years since it's installation, that it was beyond the warranty. Bath fitter became aware of my problem. They came to my home, inspected the shower and my guest bath and determined I had a problem in both areas. Bath Fitter repaired both of my bathrooms at no cost to me and they are even better quality than before. I was so impressed because first of all, I did not go to them with the problem, they came to me. They wanted to be sure I was happy with their product. Secondly, they had workers in my home for an entire day, meticulously working on it. The workers were very polite and friendly, engaging me in conversation as they worked, never objecting to my watching them or my endless questions. They were courteous and covered the traffic pattern so as not to soil my carpet and cleaned up so well, you would never have known that they had been working in my home. Thank you Bath fitter for your excellent workmanship and holding true to your warranty.
Category
bathtub refinishing
Bruce C.
02/17/2012
KATHRYN N.
01/28/2012
When they installed the downstairs bath, they installed the wrong bath that was escribed to us when the order was placed. The installer then tried to persuade us from calling the company to clarify which tub we had purchased. He promised us that the sales representative would call us the next day to talk about the tub issue, but we still have not been contacted by the company. Also, the installation was exemely messy and left a lot of dust through out the house. They only swept the bathroom, but took no precautions to block the dust from the rest of the house. The installer was also there until 9:30 at night. It took way too long.
Description of Work
We had both of our bathtubs and showers redone.
Category
bathtub refinishing, home remodeling
Albert J.
01/04/2012
My experience with this provider was excellent. There were no surprises about price, date, or services to be performed. On the agreed upon dates, a plumber arrived exactly on time, performed his tasks quickly and efficiently and left just before the installer arrived. The installer in this case, Dominic, got right to the job and worked continuously for 11 hours on each bathroom. He appeared to be a perfectionist and did an outstanding job. What pleased my wife almost as much as the resulting excellent work, was that he took great pains to prevent any mess from occurring and was diligent in cleaning up after the job was completed. A few days later, an inspector from the company came to review the work done and assured us of his company's commitment to right any perceived problem we discovered later and asked if were pleased with the work done. Except for the price (which I thought a little high), I cannot praise and recommend this company enough. Great job!
Description of Work
The services provided included fabricating an acrylic tub surround and bathtub cover and related plumbing work for two bathrooms.
Category
bathtub refinishing, home remodeling
Bennett S.
12/29/2011
To be continued.... See above. So far, Fantastic. Well, As Bath fitters said, we were called 1 week in advance to set up the installation date which is today, 1.16.12. 7:30AM sharp, the Plumber arrived ready to work. I am impressed!!!!! I'll continue the story as we progress. The Plumber completed his work at 8:30 am perfectly and as he was walking out of my garage, Chris from Bathfitters was walking in. Everything went perfectly, He introduced himself, explained the whole project and went right to work. He put down carpeting to protect mine, he had his own fans, brooms and he took his own garbage away. The installation was precision,I have no words for how pleased both my wife and I are. I have not seen a company perform like this in a long time. I am considering our 2nd bath in in the near future and highly recommend their services to everyone considering a new Bath or Shower. I will be posting photos soon of the whole installation. The installation took over twelve solid hours of this one single person working. The fumes were pretty strong despite Chris having opened wide the bathroom window and had a floor fan going full blast. When we were finally called to inspect the bath it looked great! We were instructed not to use the shower stall for a full 24 hours. On Wednesday night I decide to take a shower and noticed that the unused shower/tub was wet. I dried it and then realized that there was a leak from the brand new fixtures. This is the first time a really inspected the whole new shower stall and realized that caulking had not been applied around the fixtures, the inside seem of the trimming or around the window frame. I immediately called the sales person with a request to call me that night or else at the office the next morning. By 9:00 a.m. the next morning I hadn't heard from anyone. I called the Bath fitters office (excellent receptionist) she promised someone would call me within the hour. They did I spoke to Tony. Not a ray of sunshine. He was not conciliatory or apologetic. Finally we agreed on a visit by the service man at 8:00 am the next morning and he stated he would reconfirm. That reconfirmation never came. My husband called the sales representative at night and she assured us the service call was scheduled for the next morning at 8:00 a.m. If you are a stickler for punctuality... the service man showed up at 9:10 a.m. without a word explaining his delay. He checked and changed the defective hardware and explained that about the caulking they do not do that around the frames. I insisted he do it. I had been promised a bathtub/shower stall that was totally water tight! This he performed to my satisfaction and since the new shower/bathtub stall looks great and I have been using it for a week without any more problems. I am glad I insisted on having all the caulking all around every single seem. This stall is exactly the size of a standard bathtub, so it is pretty tight and when you take a shower everything gets wet!
Description of Work
I am going to report on service, progress and final installation and results. Last night I had an appointment with Bath fitters of Deerfield beach. Upon my arrival at home after work, the Bath Fitters representative had already arrived and was waiting for me. ++++++. The Representative Identified herself to me and followed me into my home. She immediately introduced herself to my wife and then took her shoes off and put on slippers++++++ I showed her our bathroom, she took a few quick measurements and looked at the damage. We then sat in our dining room and she showed us videos, samples, and answered all questions we had. Shen then gave us step by step info on procedures and estimations of completion times, guarantees, pre,& post job installation info. We then chose from books the wall color and designs, Tub design,reuse of shower doors, new shower hardware and accessories, etc. She then wrote up a complete price package and while we were looking at it, she asked to go back to the bathroom to take precise measurements and details for the install. We were VERY impressed and agreed to the contract price., She then helped us get approved for 0% credit for 12 equal monthly payments after the down payment. To summarize, the entire experience was stress free, the costs were even much less then I expected. I am looking forward to the installation and will be pleased to report how we experienced this. I originally chose Bath Fitters after joining Angie's List and reading all the positive comments of the Bath Fitters installations.
Category
bathtub refinishing, glass repair, home remodeling
Ethel S.
12/22/2011
Carolyn C.
12/22/2011
Unfortunately, they didn’t measure the dimensions correctly for the first bathroom. Therefore, they had to install the unit in two pieces instead of one. The gentleman who performed the installation worked very hard at trying to make things right. I really appreciated his efforts. At this point, the liner is starting to pull away from the wall, so I plan on calling them about this. However, everything with the second project turned out gorgeous. I really love their product. It’s easy to maintain, and it still looks brand new.
Description of Work
I had both of my bathrooms done by Bath Fitter. The first job was a standup shower, and the second was a bathtub shower.
Category
bathtub refinishing, home remodeling
Deanna S.
12/22/2011
They were absolutely wonderful! The employees were prompt and clean, and they did beautiful work. The product itself is very durable and easy to clean. I really enjoy what they did.
Description of Work
Bath Fitter installed an enclosure over my tub, shower, and walls. They also redid my flooring.
Category
bathtub refinishing, glass repair, home remodeling
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Other Information
Services Offered
Services Not Offered
Clean/repair grout or tiles, re-surface (paint) tubs or showers & jacquzzi's.
Licensing
Insured
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