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"Project: Pest Control - Mice I wanted a company that would not use poison to kill mice since poisoned mice kill owls, etc. and get poison into the environment. This company uses only snap traps and know-how to catch mice and to find and plug nearly invisible entry points. Work was thorough and workers were knowledgeable as well as friendly and polite. The cost is actually a bit too high for me because they sell only a package, which includes insect spraying (using a poison that is not really environmentally good--same poison most companies use) which I do not want but have to pay for anyway. However, the service I do want has been worth the cost."

"Did a greta job with inspecting the house."

"I used them last year for a series of five treatment during the summer. It did a very good job controlling the mosquitoes. I hired them this year and gave them my credit card. They told me they would start treatments in a couple of days. they never showed up I was never able to reach a person directly so I left numerous messages. Never heard back. I heard they may have closed down their operation. A shame, they did a nice job."

"provided initial extermination of pests (roaches and rodents).  I love the response time from the time i submitted the question from Angie's site to Modern, the rep, Dave contacted me the next day to talk about what i needed and indicated he could have some come out right away--which is what i wanted.
there was a little snag in the technician's arrival time, but when I called the office to confirm that the technician would still be arriving, the gentleman answering the phone indicated there was a mix up and the technician was on his way.
My majority age daughter was home when the technician visited and she indicated he was thorough.
I must admit trying to get follow up info on scheduling monthly service and whether or not they'll give me a credit for the next service has had a wrinkle, with no follow up (sent email asking for credit on next service since the provider offered a coupon at time of service, and while I mentioned it in our coordinating discussions, my daughter--who can't remember anything if it's not relative to her world) :) forgot to give the tech the coupon. 
I also called this morning (10/14) asking for a schedule and price and was told tech would return call but didn't receive by end of business (10/14)
I realize that when you're on the go and trying to manage communications things slip through the cracks; I believe this is a family owned business and i highly support family owned small businesses over the big guy/gal businesses, so I'll be patient for a couple more days.
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"Did not return e-mails or phone calls for spring service for ants and bugs.  Very disappointed.
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With freezing temperatures finally upon us and a neighborhood with a squirrel population explosion afoot, we found ourselves with a pesky, persistent squirrel h***-bent on chewing its way into our attic via the roofline just under our gutters.  It was a corner of the house too tight for us to fully reach and effectively secure from inside the house, and too high and dangerous for us to reach from a ladder outside.  It was clearly a job to be done ONCE and RIGHT, A JOB FOR PROFESSIONALS.  Bewildered by the chewing and persistence, I left a message for Mr. Merritt on Wednesday, January 12.  He called me back within a few hours.  He was a delight to speak with.  He sent technicians Ray and CJ out early (8:30AM) the next morning, January 13th.  They had all the right equipment and expertise.  The hole was confirmed vacant.  They stuffed it with steel wool and shored up the hole with aluminum sheeting and screwed it on tight.  For the first time in about 5 days I could relax and not worry about listening for that awful chewing sound, neither running out of my house nor sticking my head out our attic window to shoo-away that darned squirrel.  These men did a great job.  The condition of our fascia board was in very good shape (not rotted or in bad shape to start with), so it was just unfortunate that the squirrel chose THIS SPOT to work so hard to get in.  We could not have done the job ourselves, safely or as efficiently as these gentlemen did.  They knew what materials to use, and they had it all ready to install.  They were able to a**** the situation and provide a remedy that would work well for us.  The job was done in about 45 minutes.  The charge was perfectly reasonable and I would certainly call them again if I had another problem.  I would also recommend them to everyone.

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"This company was outstanding to work with and I plan to continue using their services.  They had no "coupon effect" (bad service for a bargain price) and have totally taken care of any pest problems in my house.  The basement, although refinished, has always tended to draw spiders and other multi-legged things, and other than occasionally seeing one dead, they have totally stopped being a problem.  Every previous year I've had ants invade my kitchen when the warm weather comes, and this year I haven't seen a single one.  They call to schedule service and are totally accomodating to a change in plans.
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"Did termite control and fixed a roof tile. Took a little while to hear back from him but overall did a good job. He was truthful, knew what he was talking about, and was fairly priced."

"I live in the woods, so pest management is very important. Patriot has been great at keeping mosquitos, ants, and termites at bay. I have even had them remove a snake from my house when one snuck in. Their team is very knowledgeable and they are always very responsive to any needs we may have."

"They came on time and even discovered that spiders were invading my basement. They say they will follow-up in 30 days to see if there are any eggs. So far the problem seems to be under control."