MidAtlantic Pest Services

The actual services were fine. The guy who came out was a bit unfriendly and standoffish, but I don't mind that. I don't think that he missed any bugs.
The problem was the billing. These guys did not send a bill for three months, and just a day or two after I received the bill I got a threatening call from a debt collection agency saying that they were going to put a negative report on my credit if I didn't pay. I told them that I had only just received the bill, and they said that that is how Mid Atlantic Pest Services operates - they wait to send bills, and then immediately send everything to collection. They said that was their number one complaint from this company's customers. They said that they couldn't even tell me what I had used them for (I didn't remember at the time) because of "HIPAA regulations" (which is ridiculous). I was happy to pay, but I don't think that this company's threatening behavior was at all appropriate.   
I would definitely never use these guys again.

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Fine.

This company was outstanding to work with and I plan to continue using their services.  They had no "coupon effect" (bad service for a bargain price) and have totally taken care of any pest problems in my house.  The basement, although refinished, has always tended to draw spiders and other multi-legged things, and other than occasionally seeing one dead, they have totally stopped being a problem.  Every previous year I've had ants invade my kitchen when the warm weather comes, and this year I haven't seen a single one.  They call to schedule service and are totally accomodating to a change in plans.

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Everything went great. MidAtlantic came on time and was very friendly and professional. He explained what he was doing; inspected throughout; spayed inside and out. Definitely will call again.

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It worked out great.  There wasn’t anything that I disliked.  They were very nice and polite.  There seem to be a drop in the mosquito population.  They showed up when they said they would.  They were very professional.

After the three treatments, it was an improvement of no pests around the home. The company did not require a lot from me. They were flexible in timing and did a good job. I would hire them again if needed. However, there was one time they were suppose to show up but they had to reschedule at the last minute.

The service was fine. They were on time, and they were professional. They did not schedule follow ups.

The provider was punctual, professional, and friendly.  I have also previously called them out between scheduled treatments for an additional evaluation and treatment and they were very courteous and responsive.  No pest problems at present.

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I only received 2 treatments and never heard back from the company. I am sure if I contacted the company they would come back out but it ended up getting too cold. The technician did do a fine job. I had a few scheduling difficulties and had to re schedule a time or two.

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It went well.  For whatever reason, the ants returned within 30 days.  Company came back and re-treated the same portion of the building.  As of 24-OCT-2014, we have been ant free ever since that last application.

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V Satisfied

Fairly well. There was excellent communication & the people were very nice. We has a ton of mosquitos, so it was hard to get rid of them all. The treatment worked OK. Next time I may think about beginning the treatment earlier in the summer.

I purchased a Big Deal to have three mosquito treatments.  The first two schedulings went fine.  They even worked with me to reschedule treatment # 2 due to the rain forecast.  My back yard gets puddles when it rains which attract a lot of mosquitos.  I requested they pay special attention to that area. I accidently sprayed lavender on a window screen and noticed a lot of mosquitos had later been found on the screen.  I can imagine what would have happened if I had gone outside with a hint of scented lotion or spray.
I don't know what happened; but, they did not come out for treatment # 3 that was scheduled.  I've reached out to them via Angie's list message system and have yet to hear back from them.  They would have gotten almost all "A's" had they responded.  I know things happen, but I did pay for three treatments.  It is now too cold to treat.
The technician and the office personnel were both friendly and professional.  I really liked that I could schedule all three appointments online.  They responded and approved my appointment request online.  /I'm sure it was an over site.  I just would have liked to have gotten all treatments that I paid for.....which was three.