Get matched with top chimney cap pros in Newark, DE

"Perfectly. Nestor and his team did outstanding work to correct a leaking problem that had occurred off and on for several years, and had recently worsened. They rremoved damaged stucco and replaced with new stucco, applied crown coat, and replaced a rusty chimney cap with a custom stainless-steel cap."

"The technician arrived late and I needed to follow up with office to make sure I had the right expectation, which I did, and then shortly after he called me to let me know he was on the way. Not really too big a deal since he was about 45 minutes later than his window. My gas fireplace was not lighting properly and the pilot light would go out periodically. At the end of last winter I shut off the gas for safety reasons. I called Chimney Cricket because of the recommendations of Angies list, they have all A's. The technician was professional and did an inspection of the situation and components, he checked the remote starter and ended up changing all batteries. The remote was not "connecting" and the fire would not start. Shortly after the fire seemed to start on its own. The technician continued to assess the situation but eventually made the assessment, because he could not determine definitively the manufacturer of the log set and the apparent randomness of the fire starting, that I should completely replace all components of the fireplace. In follow up emails he was going to check into the situation further and get back to me on some recommendations, I did not hear back after more than a week so I went to the local fireplace shop (Chadds Ford Fireside Shop) to buy a whole new set. The shop salesman really questioned me and doubted that I would need to spend 2,000+ on a complete new set up including the chimney inspections and installation. He recommended that I spend another fee for "their" guy to come and have a look. I was not at all interested in paying another inspection fee, I argued with the salesman about how a professional had already assessed everything and that his guy was going to find the same, but I relented after the owner of the shop realized through our conversation that his shop had installed this fireplace and all components just 6 years prior. So the new chimney Technician came out today and after checking everything essentially pushed a reset button on the remote receiver to re-sync the remote transmitter and receiver. Now the fireplace is working fine again, he also cleaned the components and pilot light. I'm writing this review because 1) the price was very high for the service received (The other technician who fixed my remote today was MUCH more reasonable). 2) Chimney Cricket didn't really tell me anything I didn't already know. 3) For a technician who has been in the gas log fireplace business for 30+ years I don't understand why he didn't know to try pushing the reset button. 4) He ended up fixing nothing, he did not fully follow up to give me recommendations and aside from an honest Fireplace shop owner who was more interested in getting my fireplace working vs making a new sale I would have spent 2,000+ for a new set up."

"Outstanding workmanship! They rebuilt our chimney, and it’s better than new. The team was professional, friendly, and honest about what needed to be done. Highly recommend!"

"The owner, Kevin Knight, has to be one of the most honest and genuine individual's for which I have had perform services at my home. Several years ago they installed the FireGuard system, which resolved a safety issue without having to reline the chimney (saving us thousands). They were just back out to inspect and clean the chimney. Once again, they were professional, knowledgeable and more than fair. Stop searching and hire these guys. You'll be glad you did. Ask for Kevin."

"They came on time and repaired the chimney. The repair involved removing the cracked cap, and loose bricks. They then replaced the bricks, pointed cracks, put moisture barrier and an expansion joint around the stack and then replaced the cap. Took pictures & cleaned up."

"Had this company clean/inspect our wood burning stove when we bought our house a year ago. After the huge wind storm the cap for the chimney fell off. Called around 11am to get it repairs… Chris had his crew around our area was literally there in less than 20 minutes and everything was fixed! Awesome company. Will be using them for everything."

"Our chimney had been partially toppled (about 4-5 rows of bricks were knocked off or knocked askew) by a shade tree's branch in a heavy storm. I called Bob since he was a local provider, and even though I called on a weekend, he came out quickly the next day to look at the damage. He called me back (after making his initial inspection, during which I wasn't home) with an estimate of $830 to repair the chimney, add a stainless steel cap and crown, and cut the tree's branch back so that it wouldn't do any further damage. He told me that wouldn't be doing the work himself; that he's too old for rooftop work anymore, but that he has a long-trusted employee to take care of it. He also warned me that while they always try to maintain the appearance of the chimney, many of the bricks had been knocked off and might have to be replaced. I didn't get any competitive bids, so I don't know how his price compares, but it seemed fair to me. So, I gave him the go-ahead (along with a $100 deposit) and we set a tentative date of March 30, weather permitting. Of course, on March 30 it rained all day. The next day, though it was sunny and Bob's guy was there from mid-morning to mid-afternoon. He replaced and mortared all the bricks, taking the time to scour the yard for all of the errant pieces. It turns out, he was able to find all of them, and it looks to me like they all went back exactly as they were. He also trimmed the tree and installed the cap and crown, and everything looks great. It was a truly painless process, and a welcome resolution to a potentially costly (and dangerous) problem. I'm happy to have found Bob and Alpine, and would gladly contact them again for any related needs in the future. I understand Bob installs and services fireplaces and BBQs as well, although I'll have to wait for our house to stop having costly accidents before I call him for those kinds of luxuries!"

"I purchased a special deal through Angieslist, $99 for chimney sweep and $200 dollar worth of masonry/Chimney repair. The crew arrived on time and were very polite. When I showed them the woodburning stove insert they both seemed confused by it, they said they weren't familiar with inserts and weren't really sure how it worked. They cleaned it out but were not able to look in the chimney because of the way it was set up. One of the gentleman told me its fine to use as long as smoke doesn't start to come in the house. Obviously. I was under the impression that people that bill themselves as chimney sweeps would be able to figure out how to check out the actual chimney.
Our house has another chimney in the rear that is not in use. There are gaps in the brick where the mortar has fallen out. I figured I'd use the $200 credit towards having them pointed. The gentleman went up on the roof and inspected the chimney. He said the chimney needed to be capped, rain was getting in and that was causing the erosion. Makes sense, during my home inspection the previous year we were told to have it done somewhere down the line. He said he would cap the chimney and seal the concrete around the chimney on the roof for an additional $200. He said there was no need to point the brickwork once the chimney is capped. The guys went on the roof for maybe 15 minutes and installed the cap and I guess seal something or other. I don't have a 40' ladder to get on the roof and actually see what they did but it couldn't have been much as they were only up there a few minutes and I didn't see them carry up any concrete. I suspect they probably used mortar sealant caulk which is fine but doesn't really equate to the price charged. My main gripe is that I paid $500 (99, 200 credit, 200 at time of service) for them to vacuum my fireplace insert and install a cap (found on home depot.com for $80) on the chimney. I get the feeling that when you buy this $99 deal they not really honoring the $200 credit. I'm no expert on this sort of thing but I don't think the work that was performed was anywhere near $500 worth. I also got the feeling they were in a bit of a hurry and that's part of the reason they didn't want to do the pointing work. 
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"Denis Dougherty of Philadelphia Brick & Stone Pointing worked over the weekend to fix the chimney that was causing leaks on rainy days and he fixed some sagging bricks. I was away when he worked on them but everything was fixed when I came back. It's been a few months now and still no leaks even with heavy rain."

"That was fine. That was a year ago. It was good. I end up spending $500. I wasn't expecting to spend that much, because they did a bunch of other things. I wasn't even there when they came. I was only expecting to get my chimneys cleaned and then they recommended I get the caps and spent more and I guess I needed the chimney caps, as well."