Get matched with top drain cleaners in Clayton, DE

"Very well. On time, fast and clean."

"I hired them to unclog a toilet. Got a next day appointment. Patrick was helpful and courteous in scheduling and quoting the job. Justin came early and asked questions to understand the problem and what I had already tried to clear the drain. Within 15 minutes he had the drain running. Good service at a good price. I would use them again."

"Company called immediately after I logged an Angi query. Technician scheduled to come out the next morning, and he turned up early in the 4 hour window. Explained the process and then cleaned out the drain efficiently. Stayed to be sure that the drain worked OK; explained their 30 day warranty, and left after cleaning up."

"This company did a great job clearing out multiple drains in my yard. They assessed the problem and solved them one by one successfull. They were professional and efficient. I definitly would use them again if I had to. Their price for work was reasonable. They did work that several other companies were unable or unwilling to take on. I am truely satisfied."

"Chris L did an outstanding job. His professionalism, friendly manner, plumbing expertise and everything else I cant recall at this time is way beyond anything I have experienced with any other workers we have worked with. Absolutelty Fantastic individual ty Dennis & Donna Tolley"

"This was as good an experience as one could want given a plumbing problem."

Three qualities all of our people have that make us Northern Virginia, D.C. & Maryland’s #1 Home Service Provider. That’s the F.H. Furr Difference. F.H. Furr is D.C., Maryland & Northern Virginia’s premier plumber, HVAC contractor and electrician. F.H. Furr is A+ rated by the Better Business Bureau and has consistently been voted Best of Prince William County for HVAC, Plumbing and electrical.

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Sink was COMPLETELY stopped up. Service person (Doug) seemed to be nice; first emptying the sink of water, then getting out his snake to get to work. Shortly, from another room, I heard moans and groans from the kitchen. Asking what was wrong, I learned that his snake had gotten stuck and he couldn't get it out. He went downstairs to the basement to work on trying to retrieve the snake cable from the cleanout down there, below the sink. He told me that on occasion, he's had to take out pipes between the kitchen sink and the basement sewer line in order to get his cable back, and that would cost upwards of above $600. He eventually retrieved his cable, but explained that it had gotten stuck because I had allowed the buildup of years and years of grease in the kitchen, and because I was foolish enough to have a garbage disposal, which allows the grease to build. He told me he had a drain cleaning powder that I could use to keep the drain clean, and one box would cost $50. I thanked him, but refused the offer. He did make it so the water would indeed go down the drain in the sink, now, and I can use my dishwasher. He was at the house for approximately 1 hr and 15 minutes, charging $457.50. Excessive, in my opinion. It's not my fault that his snake was caught (if it really was).

Is the drain clean? Cleaner than it was this morning, yes.

Will water go down? Yes. For now.

Would I recommend anyone using Chas. Moon Plumbing? Not unless you have a healthy bank account.

Will I ever call on them again? No.

UPDATE:

Moon & Company called today (Service Manager) and graciously offered a 15% discount for the service that I had here at the house, as described above. I thought that was very nice and generous of him/the company, and promised that I would report same.

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"The work was completed quickly and successfully. My issue is with the pricing and the sales tactics. The technician initially said it would cost $439 to clear a drain, then said there was a $50 coupon that he d apply that takes it down to $389. To clear a drain!? So when I said no, he called his manager and got last months discount of $199. In the meantime he also informed us that he was a professional. In the end, we paid the $199 and it took him about 20 minutes to clear the drain. That's $600 / hour - pretty good return. I'm a professional too, but have never been billed at even $200 per hour. If he had just started at the $199, I probably would be writing a 4.5 star review. To me, even $199 is high to clear a drain, but it's probably consistent with other local companies. And I wouldn't have felt that I needed to negotiate to get a reasonable price."

"My experience with this company and the water solutions that they provided was phenomenal. Even though our home was quite a ways away from their normal service area, they were still able to send a team member, Zoe, out the next day to do a test of our well water. Zoe went through all of the different tests and thoroughly explained the results every step of the way. The next day they were able to send out a team to install the recommended water softening and filtration solutions. The guys that came out to do this work were quick, clean, and able to answer any of our questions. We could feel and taste the difference in our water immediately. We don't have to use as much soap for the dishes or for the shower as we used to thanks to all the hardness being filtered out. Our hair and skin feels much cleaner after a shower. The water not only tastes better, but we feel more at ease drinking it. My morning coffee tastes so much better and is much stronger than before (so now I can use less coffee). Ultimately, I highly recommend this company if you want to have a test done of your water quality are considering a water filtration system."