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"I can’t say enough good things about Chris and his team at Dynamic Basements Plus. From start to finish, they were always on time, highly professional, and excellent communicators—keeping me informed at every stage of the project. They transformed my unfinished basement into a beautiful, versatile living space, adding nearly 600 square feet to my home. Every aspect of the work was top-notch—from framing, plumbing, and electrical to painting and final finishes. The quality of craftsmanship truly stands out. Chris and his team were also incredibly innovative, offering great ideas to maximize the space while using high-quality materials specifically suited for a basement environment. The result exceeded my expectations in both function and design. I highly recommend Chris and Dynamic Basements Plus to anyone looking for superior workmanship, thoughtful design, and a team you can trust."

"Great experience! Very professional, honest, knowledgeable and trustworthy. I was a first time home buyer and the carpet and the craftsmanship just made me enjoy the home that much more. "

"I didn't know Billy would use a grout that absorbs wayer when I hired him. I called him and asked if he would come back and seal it at no extra charge. He didn't agree to that. He said it will only absorb 5% of the water and it's anti microbial. 5% of a 7-10 minute shower is a lot of water. Also, what's behind the grout is not anti microbial. I'm dissatisfied with the work. He shoukd have told me what he was going to use so I could have made an informed decision. He should have used an epoxy grout."

"They came as scheduled & did a fantastic job! It came out better than I imagined & would happily refer them to family & friends! "

"Excellent,Great job very courtesy,professional. Differently hire again."

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"The installing craftsman was excellent. The result is perfect."

"N/a"

"Excellent. We added a bathroom and a bedroom, took down paneling and completely redid the family room. These guys did all the electrical work, plumbing work, flooring, painting and everything else. Amazing communication, stayed on budget, worked very well with us and the work was done quickly and exactly as described. Any issues were immediately dealt with. Any questions were immediately answered. Would absolutely work with these guys again and would recommend them!"

"No. I was told that the shower paneling would be a certain height and it was not. There is a big 12 inch gap between the paneling and the ceiling. I called the sales representative to discuss. We talked and she said she would get back to me the resolution, she never did. I paid for the old install fully $15k. I later got a call from the production manager demanding a new check for $10,000. They told me that the check I gave them was lost. I checked my bank statement and they had already cashed the check. I would never recommend this company."