Get matched with top porcelain refinishing pros in Old Saybrook, CT

"Never contacted me"

"The job went flawless. Quinton came in and made easy work of updating our kitchen and main hallway’s flooring. He showed up when he said he would, came prepared with the material and was very personable. I recommend Larson Home Improvement 100% and will definitely look to Quinton for any work in the future. Five stars easy."

"Service was great. Weekly maintenance kept the pool clean and sparkling all summer. Response when we had a repair need was immediate and well done!"

"Spend less time waiting for a contractor to call you. Call J&P Restoration! They were real pro's at renovating my kitchen, creating a powder room and washer & dryer area. Work is of the highest quality taking all my needs into consideration."

"Here's an edited version of your text: "Silveira's Tile and Painting LLC were fantastic to work with. They carefully protected both the counters and floors and did a professional job installing a glass tile backsplash. Their craftsmen were punctual, personable, and reasonably priced. I was pleasantly surprised by their demeanor and professionalism. I highly recommend them for any tile and painting jobs. Great work at a fair price!" BRIAN KILCOMMONS"

"Quick, one day service, cleaned up after, friendly they even double checked with us before installing safety handles and shelves to make sure they were exactly where we wanted them."

"The service was great. They're extremely personable, on time, they have fair pricing, and very knowledgeable about the materials. Just all around, easy to work with."

"Excellent job. Removed old tub and built a walk in shower. Tiled the shower walls and put down a new bathroom floor. Installed a new heater/fan unit as well as a new vanity. Also painted the bathroom. Installed grab bars in the shower area."

"They came in when they said they would with a quick and fair quote. Worked around my schedule and got the job scheduled quickly. They stuck to their quoted price. Highly recommend"

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."