Get matched with top gas leak repair technicians in New Hartford, CT

"Excellent, was able to work independently without owner presence. Did a great job and was communicative by text and video."

"We had a furnace installed by Harp on July 8th 2024 after it being diagnosed by their technician as to the reason our ac system was not functioning properly. That’s when our troubles with Harp began. The installation was not done properly, we needed 3 service calls to get the ac to work properly. The installers were sloppy. We cleaned up screws and wire and parts from the old furnace for weeks. When heating season began we noticed that the humidifier installed with the furnace was not operating. We scheduled an appointment to have it repaired and they called the day of the appointment and told us they couldn’t come that day and we had to reschedule, so reluctantly we did. They finally came and repaired it. From what the technician told me it was not wired properly. On January 21st 2025( the coldest night of the year) the furnace stopped working. We called Harp to get someone to come to repair it as we had no heat in below 0º weather I was told the best they could do is to come the next day between 2 and 6 pm. I tried to explain that this was an emergency but to no avail. I called my local oil company and they were at my door within 30 minutes( which I would’ve expected from the company who sold us the furnace) the repaired it quickly and told us that one f the wires on the control panel was not attached properly. It cost me $300. I would NOT recommend Harp to anyone. They are not reliable and do not stand behind their promises of service 24/7. Stay as far away from this company as possible. We are sorry we ever started with them."

"I wasn’t very happy with the price and the did the job the next day"

"Awesome service by N&J plumbing"

"The crew arrived on time,they were very respectful,the work performed was properly done,no leaks so far,the workers cleaned up after themselves.I am keeping their contact information because next time I would not hesitate to call them again"

"Ralph was our first call once we submitted what we needed. He was professional, happy to answer any questions and head right over to take a look for himself. He sent me a quote for review, and after getting similar prices from other providers we decided on HV Water because Ralph made my husband and I comfortable and as if he was doing this on his own house. The install day was spotless, both installers were professional, meticulous and thorough. Cannot recommend these guys enough. Thanks again for an amazing job."

"He's work is meticulous, It looks perfect when its done. Everything was done right the 1st time."

"Great communication with Ron! My boiler and HW heater were fire hazards that needed immediate replacement! I felt confident with Ron and trusted him the moment we met! He followed thru with financing, scheduled the install, and completed the install same day! I kid you not ... the new boiler (and all that goes with it) is absolutely beautiful !!! He followed thru to make sure all zones functioned and my basement was clean when he left! I will be calling PlumbTech (as needed) and highly recommend Ron to anyone needing exceptional service!!! Thanks Ron (Superman) !!!"

"Very well. I plan on hiring them again for my neighbor."

"We started service with State Line a few months ago when we purchased our home. Unfortunately everything is run off propane in my neighborhood, so we decided to stay with State Line since they were the provider for the previous owner. For the 1st few months in terms of scheduling and delivery of fuel we hadn't had any issues. Our issues are with the poor level of customer service they provide in response to customer issues. Our last fuel delivery was a complete disaster. State Line recently a week ago as of today. while at work I received a call from a family member indicating that the propane delivery truck left a large sinkhole like crater in the middle of our driveway and the damage was so significant we are not able to get into our garage because the asphalt is raise to the point where we are not able to drive over it. I contacted State Line and was transferred to John. John was fully aware of the damage, in fact, he was looking at photos taken by the driver of the truck which caused the damage. John didn't seem too concerned that the damage occurred stating in the picture he could see where there were pre-existing cracks in the driveway which was besides the point because the driveway was fine prop to the fuel delivery. Regardless, extensive damage was caused by their delivery truck and we expect the section of driveway damaged to be taken care of immediately or at the very lease temporally patched to the make the area drive-able. until they can schedule a permanent repair within a reasonable amount of time. 2 days pass and nothing. I called several times over a 2 days period leaving messages and nothing. I finally received a text message not a personal phone call from John claiming they would send a contractor to our home within a few days. Today is day 3 and nothing. I attempted to call and again was sent to John's voicemail. The photos John received from his employee clearly indicated the significance of this damage. As a result we have no choice but to drive partially in the wet grass causing even more damage to the front yard. I work for a large gas utility company and if one of our vehicles caused this type off damage it would have been addressed immediately, if nothing more than a temporary fix until the permanent repairs could be performed. I cannot fill in the damage because I want the owner and contractor to see the actual damage not photos. This is very poor customer service on their part and the lack of empathy and attention given to the situation is unacceptable I plan to pursue this matter even further. Very poor business ethics!"