Best glass and mirror pros near Moosup, CT

"Amazing company. Great work, great service. I was concerned about UV damage to my furniture and rugs. Their products are fantastic."

"Layr installed UV protection film on my windows and were a thoroughly professional outfit from beginning to end. Their crew is experienced and friendly and inspired confidence from my first phone call to the project's conclusion. The tech who came to my home and did the work was first-rate -- focused and conscientious, he was clearly committed to the company and his job, was protective of my home, and respectful and good-natured. Highly recommended."

"Nestor was very friendly and personable and I found his work to be meticulous."

"Everything went well from start to finish. We did 3 windows and 2 sliding glass doors and we highly recommend the company."

"Installation and product quality are definitely A rated. The back office staff, clerical personnel and sales staff are far less satisfactory. Try them anyway. If you can get through their annoyingly incompetent telephone and clerical performance, you will probably be very pleased with your results. Installation guys were really professional and very neat, clean thorough."

"Entire process exceeded my expectations from the initial contact I had with Alliance to the completion of the project. The proposal I received from Keith provided the level of detail I was looking for and he did a great job in going over the siding products Alliance offered to detailing all the necessary steps in the process. The installation process went very smoothly and was completed in a timely manner. The crew led by Serg were extremely professional, knowledgeable and focused. I could not be happier with the work they did and Serg kept me updated on how the project was progressing and was quick to reach out to me with any questions he had on the proposed installation approach. Therefore, I would recommend Alliance for any home improvement needs that you may need addressed. Lastly, I was so satisfied with the siding installation Alliance did I am now having them replace the two entry doors to my garage. Thank you again Sergiy, Keith, Serg and the rest of the installation crew. CFP Sr."

"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"They are clean, neat, professional, and honest."

"The door looks great - the job was very good. My only issue was I had mentioned saving the old door to send to Habitat and it was cut so we couldn't donate it. I guess they just forgot. Since then A&W has gotten smaller and their time line is longer so...we'll see if we use them again.
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